Bearded Bros Removals Reviews 

148
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite and professional team for working efficiently, keeping things calm, and handling everything with exceptional care during house moves. Many people genuinely appreciate how the dedicated packing services and helpful staff completely take the stress out of what is usually a very demanding moving day. However, some customers also noted frustrating issues with damaged items, broken furniture pieces, and unexpected delays causing jobs to be left incomplete. A few reviewers experienced serious difficulties when attempting to resolve complaints or secure proper compensation for property damage through insurance claims.

What people talk about most

Service

Customers report widespread satisfaction and appreciation for the exceptional service provided during house... See more

Staff

Reviewers mention positive feedback about staff, highlighting how helpful, professional, and friendly the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This firm are highly recommended. Used now by my partner when he moved house, my daughter when they moved flats, and now by myself having moved in with my partner. They arrived punctually, were p... See more

Rated 5 out of 5 stars

Very helpful from first enquiry all the way through. I have used them twice now, first was an office move from Hove to Shoreham. This time I needed to be moved to temporary accommodation while... See more

Rated 5 out of 5 stars

The whole team at Bearded Bros were awesome, Anthony and Harry were amazing on moving day! I was having a last minute move downsizing with a broken foot so logistics were stressing me. The team were... See more

Rated 5 out of 5 stars

Sam and Craig did my move and they were a blessing. An absolute pleasure to work with and a good laugh despite the grueling amount of work required for this job due to no lift. They worked relentl... See more


Company details

  1. Removals company

Written by the company

Removals * Storage * Boxes


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

148 reviews

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No recent history of asking for reviews

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4.7

All reviews

(148)

28 reviews in the last 12 months

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Rated 1 out of 5 stars

One of the worst services I received

One of the worst services I received, couldn’t follow basic order. Furnitures that needed to be loaded had labels and I explained those with the blue label need to be loaded, to leave the rest. Yet they took also furniture that weren’t mine without a label. I was assured the wardrobe dismantling was in their capacity but they were totally incompetent, I told them how to disassemble the wardrobe, they ignored and argued with each other for 20 minutes on what to do trying to do the very thing I told them not to, risking damaging the property, and wasted so much time that than I had to pay, they then destroyed my wardrobe, without telling me, they lied saying that it wasn’t put together properly. Then lost several parts of the wardrobe and the left with the screws, which I only got back several weeks later and not even all of them. Utter rubbish for an extortionate amount of money

17 November 2025
Unprompted review
Bearded Bros Removals logo

Reply from Bearded Bros Removals

Hi Melissa,

Thank you for taking the time to write a review.

Firstly, I am sorry to hear about the problems you experienced when our teams completed your removals.

I can see that we moved you over two months ago, and we have had no correspondence from you regarding these issues, other than the missing screws prior to this review.

After listening back to the recorded telephone calls, there is a record of you stating, "My fault, the wardrobe could not be reassembled due to a mistake when I measured the new area". As a result, our teams left the dismantled pieces in the garden room as requested.

Unfortunately, as the item was not put back together, one of our team members accidentally left the wardrobe feet in his toolbox. However, this was swiftly resolved, and the items were redelivered to you within the same week.

I can also see that you signed the job sheet once the move was completed. This document asks you to inspect all items of furniture for damage before signing, and nothing was reported at that time. I have also reviewed all calls received from you after your removals date, and none of them mention any damage at all.

Regarding the items taken in error, I sincerely apologise if this occurred. Had this been brought to our attention on the day of your move, we would have rectified it instantly. I have also checked with the team on this matter, and they note that you were not present for the full loading time. Therefore, some instructions were unclear.

I apologise if you have been left feeling let down by our service.

Bearded Bros Removals

Rated 5 out of 5 stars

Helpful team, took the stress out of moving, would recommend

The whole team at Bearded Bros were awesome, Anthony and Harry were amazing on moving day! I was having a last minute move downsizing with a broken foot so logistics were stressing me. The team were friendly and made me feel completely calm about the amount of stuff I had to be moved. They advised on whether to take a wardrobe that had been damaged by damp, re-assembled furniture the other side and even helped with room layout. I left them to it and everything was handled perfectly, completely took the stress out of moving, well worth the money and would use again!

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful from first enquiry all the…

Very helpful from first enquiry all the way through.

I have used them twice now, first was an office move from Hove to Shoreham. This time I needed to be moved to temporary accommodation while my place was repaired so I used their packing service (I was sceptical about using packing service - I had no need to be they looked after everything even the boxes at the other end were pristine)

These guys are the epitome of professionals and friendly.

If you want movers that take the stress away from arguably one of life's biggest stress factor then look no further

22 September 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENT!

EXCELLENT!
Thank you Blake and Dexter.
We couldn't have had a more helpful, professional, friendly or efficient pair.
You guys took all the stress of moving away and we'll always recommend the outstanding service you provide!

14 August 2025
Unprompted review
Rated 5 out of 5 stars

10/10 service!!

The service your guys provided yesterday was 10/10!! Considering we have never used removals before; they just made us feel really at ease and relaxed. Geoff, Anton & Dean were so friendly and professional. Even my boys felt at ease with them. They were professional, quick, careful, efficient and overall great guys. We are not thinking of moving again, but we will be highly recommending you! Thanks again, and hope you enjoyed your refreshments.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing as always

Amazing as always. 5th time I have used them now and they are always highly efficient, helpful and genuinely nice guys. Highly recommend to anyone.

8 July 2025
Unprompted review
Rated 5 out of 5 stars

The brothers were so helpful!

The brothers were so helpful and responsive from the booking process to the actual moving day. On the day, I was having a nightmare with my new keys being released and they signed for some furniture that was being delivered - going above and beyond. Throughout the whole day they were friendly, hardworking and exceptionally helpful. Would never consider using a different company for moving!!

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

3rd time Bearded Bros have moved us.
Have been brilliant every time. Super helpful and cheery bunch.
Also very fairly priced.
Thank you!

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Tony & Alan

I have used Bearded Bros few times over the years, this time I had Tony and Alan to help me move and they were amazing, very friendly and the move couldn’t have been smoother.
Thanks guys, and I will definitely be using your services again.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Nothing was too much trouble for this…

Nothing was too much trouble for this lovely bunch of guys. They went well above the call of duty and helped make what could have been a very stressful moving day a whole lot easier. Thank you personally to Geoff, Cory and Seb - you did good boys!

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Bearded Bros were able to carry out our house move at the last minute, when it came together with just 5 days' notice. Their organisation to arrange it was amazing as it involved collecting some of our stuff before moving day and storing it until we had moved in.
The guys on the day were great - really helpful and friendly.

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Was recommended to myself and my sister…

Was recommended to myself and my sister through the estate agents; we had a good experience with them back in January. Our move was far from complicated as we moved 5 mins away from our previous property - the team were very quick with everything and friendly. Will be using them again

9 January 2025
Unprompted review
Rated 5 out of 5 stars

This is an exceptionally good company…

This is an exceptionally good company with courteous, professional and hard working guys. I recently moved from one flat to another within Brighton and was so pleased I chose this company to do the job for me.

The manner in which my belongings were moved and treated was very impressive. I can honestly say that the team worked hard and speedily with great care in the process from start to finish.

All this at an amzing price too!

4 April 2025
Unprompted review
Rated 5 out of 5 stars

5 start service!

We used Bearded Bros for the 4th time recently when we moved to our new house! They were fantastic from start to finish. Super accommodating and nothing was too much trouble! When it came to wait for the keys to the new house they kept in touch and when we called saying we had them they were there before we arrived from the estate agents! Absolute 5 start service!

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional

Exceptional. We had a full pack and a difficult move day which included unforseen challenges. Over 2 days we met 8 different guys all of whom were exceedingly professional, delightful and an asset to the company. Cannot recommend the professionalism and dedication highly enough.Thank you . 10/10

19 March 2025
Unprompted review

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