Beliani.co.uk Reviews 

3,509
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 167 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the high quality and sturdy construction of the products, finding items like chairs, sofas, and outdoor furniture to be well-made and stylish. Many consumers also appreciate the smooth buying process, quick delivery, and excellent communication from the company, often noting that items arrive well-packaged and in perfect condition. However, some customers experienced significant delivery delays and misleading information regarding shipping times. A number of people also reported dissatisfaction with customer service, citing poor communication, unhelpful responses, and difficulties resolving issues with faulty items or returns. Additionally, a few consumers noted receiving items with poor quality, faulty pieces, or damaged due to inadequate packaging.

What people talk about most

Product

Customers had positive experiences with product, often praising the quality, design, and comfort of items... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising products for being well-made, sturdy,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising fast delivery,... See more

Customer service

Clients share ambiguous opinions on customer service, with many expressing significant frustration and... See more

Order

Users describe ambiguous interactions with order, with many customers expressing significant frustration... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beliani were very helpful in providing detailed information about a number of chairs I was interested in. The chair I chose as a consequence is very, very good. Perfect for my particular anatomy,... See more

Rated 4 out of 5 stars

Bought a sheep storage stool for my 6 yr old granddaughter. It was an absolute hit from the moment she set eyes on it . Well constructed and sturdy The only negative is that after the first 5 minutes... See more

Rated 4 out of 5 stars

🤍 Concrete Planters Minimalist, heavy and super solid. Perfect for modern, raw interiors. They beautifully highlight the plants and add a lot of character. 🤍 “Candy” Cushions Cute, soft an... See more

Rated 5 out of 5 stars

These chairs exceeded my expectations. They are really strong and well put together. The cushions are big and plump and comfortable. My patio area now looks the 'bees knees' and I have no hesitation... See more


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Lighting Shop
  4. Living room shop
  5. Office Furniture Shop
  6. Outdoor furniture shop

Written by the company

Beliani stands for unique design and high quality. Over 100,000 pieces of furniture and accessories up to 70% cheaper, free shipping and return, 365 days return policy, up to 5 years warranty and more than 1 million happy customers. Order now on www.beliani.co.uk


Contact info

3.7

Average

TrustScore 3.5 out of 5

4k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.7

All reviews

(3,509)

175 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High quality furniture

I wanted to create a room that not only looks elegant but also works in everyday life, with a complete high-end relaxation zone, high-quality materials and lots of coziness.

From the ceiling Fan to the 2 Velvet Armchairs, soft and comfortable, I love every detail but especially the comfort this room now offers us.

#bedroommakeover @rosaliaguzman9_home

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Out of this world

What a fantastic company with such a wide range of goods I have ordered 3 differnt items and am overboard with each and every one

25 February 2026
Unprompted review
Rated 5 out of 5 stars

I've ordered from Beliani a unique vintage bedside table

I've ordered from Beliani a unique vintage bedside table. Product is exactly like it is showing on the website. Very good quality, beautiful colour and well packed. Delivery was prompt and got regular updates about it. People around me always asking me where I got this item from! Beliani got very nice range of furniture on their website. Definitely will order again from them.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Ordered their DALBO chairs for my…

Ordered their DALBO chairs for my dining room and they were gorgeous. However I had a few issues with the condition they initially came in. Jake from Customer service readily offered me alternative solutions which I am grateful for. All in all would highly recommend them.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Defective dining chairs

I bought 4 dining chairs 9 months ago. Recently one of the legs collapsed. Luckily no one was hurt. I contacted Beliani for replacement legs but they told me it was a mechanical fault not a manufacturing defect. I then even offered to pay for new legs for the chair but they couldn’t do that either! Now I am stuck having to buy a whole new set of dining chairs again. Lovely chairs but worth nothing if they don’t take responsibility if a leg breaks!

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent cupboard

Excellent cupboard. Great from ordering to arrival in the UK. Then the UK carrier changed the delivery date twice leaving me sitting here for 3 days. Not a supplier problem.

9 December 2025
Unprompted review
Rated 2 out of 5 stars

Incredibly disappointed

Incredibly disappointed, but why am I surprised. Cheap furniture with cheap promises.
My first delivery of 6 chairs got lost. I have scheduled it for a future date, yet it arrived when I was away on holiday and gone missing. These chairs are now out of stock until March and I needed them for a remodeling for Feb.
Ordered other chairs to check the material. Their website is set up to mislead customers, promising immediate delivery within 4 working days. It’s been 3 now and my items won’t arrive in the UK until Friday, meaning I will get them within 7-8 working days after ordering. I get that it’s not a big difference, but because my original chairs got lost I am now on a tight schedule to find a replacement in time, so it matters to me. I would not have ordered from them again if the delivery was reflected correctly on their website. Why not put 4-7 working days? It’s incredibly frustrating.
Won’t shop there again.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Belliani makes great outdoor furniture

Belliani makes great outdoor furniture. The buying process was good and quite easy. Delivery of these lovely Bistro sets was quick and safe. Highly recommended for quality and durability and, they look very good on the patio.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant!

I was looking for a replacement adjustable bed and wanted something smart and modern. I came across a beautiful modern looking zero g adjustable bed with zero g, memory function, and TV settings. It had a smart base and very smart headboard so I bought it in a beige grey shade. I had questions prior to purchase, which were answered professionally and with no trouble. It was delivered promptly, I’ve had it for a few weeks now and I am extremely happy.

2 January 2026
Unprompted review

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