Belvoir&Co Reviews 

856
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 124 reviews, reviewers had a great experience with this company. People frequently mention that the frames feel premium, sturdy, and exceptionally comfortable to wear every single day while providing crystal-clear vision. Consumers also love the trendy, stylish designs and appreciate the impressively fast shipping times that allow them to receive their new purchases without any unnecessary waiting. Some reviewers were not happy with the customer service team, mentioning slow responses, rude attitudes, or unhelpful replies when dealing with inquiries. Additionally, a few people experienced unexpected delivery delays or high extra charges for import duties that ultimately made the overall ordering process quite frustrating for them.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the glasses are beautiful, stylish, and of high... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the frames feel sturdy and comfortable.... See more

Delivery service

Customers consistently note ambiguous experiences with delivery_service, reflecting a wide split in opinions.... See more

Order

Users describe ambiguous interactions with order experiences, as feedback is sharply divided. While some... See more

Customer service

Customers had ambiguous experiences with customer_service. While many reviewers reported prompt and friendly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I received the package. Quality is super cool. Packing also pretty good! But the delivery time took so long!. I hope they should change the delivery company or take some actions about it. How ever I'm... See more

Rated 5 out of 5 stars

Ordered my first pair from Belvoir about 3 weeks ago after seeing them pop up everywhere, and I'm genuinely impressed. The frames feel solid. I'm not exactly gentle with my glasses and these have su... See more

Rated 5 out of 5 stars

My first order was the Willow Blue with Silver Frame - fitted perfectly and you can tell it’s of high end quality unlike other retail brands. My most recent order was the Willow Tea with Silver... See more

Rated 5 out of 5 stars

I’m really impressed with Belvoir & Co glasses. The quality is outstanding, you can immediately tell they’ve used the best materials, and the lenses are incredibly clear. They feel premium and com... See more


3.8

Great

TrustScore 4 out of 5

856 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(856)

136 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hello

Hello

I ordered from sweden 3 pairs i LOVE THEM
i paid alot of tax for them when they arrived to sweden BUT it was WORTH IT!!! thank you belvoir team!

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Be patient especially if it's prescripted, but it's worth it

I've made -by the time of writing this review- 3 orders in total (not at the same time), I was so in love ever since I received the first order that I've been completing my collection and even buying different colors to mix the glasses, custom-style (they are easily unscrewable and mixable if you use the same crystals), making for example 3D-style blue and red glasses which are eye candy for most people.

I recommend using exclusively premium shipping (DHL Express), because if you are buying from abroad, as in my case, chances are it'll get stuck in customs and you'll have to repay the shipping fee, costs and wait much longer, it's what happened with my first order (I understand it wasn't Belvoir's fault though so I remained patient throughout, but it was nonetheless very annoying).

Lastly it's important to know that if at any point you order prescription lenses, it will most likely add a 30-day-ish period of additional wait so have this in mind.

Hope to keep buying more pairs in the future, a pleasure to wear them every single day.

30 April 2025
Unprompted review
Rated 1 out of 5 stars

Orders don't arrive, terrible customer service.

it's incredible that I haven't received my order since March 13th, when I placed it for more than 45 days. The tracking hasn't been updated for more than 35 days. They don't give you solutions, nor do they respond to emails.

13 March 2025
Unprompted review
Belvoir&Co logo

Reply from Belvoir&Co

Hi,

We have advised you of the shipment being with your local postal service and that you need to contact them to arrange pick up.

Rated 5 out of 5 stars

Best quality and Accurate Prescribed…

Best quality and Accurate Prescribed lenses they are making. Really, Better than thousands of well-Known brands and obviously, Prices are nothing comparatively to their quality. We are waiting to launch new styles especially big frames so that We can buy more.

27 April 2025
Unprompted review
Rated 1 out of 5 stars

Bad quality & service

I placed my order and it has not arrived, the tracking has not been updated for more than 30 days. They don't give an answer, they have terrible customer service, they don't give you a solution to anything or information.
Received my order after 50 days

3 March 2025
Unprompted review
Belvoir&Co logo

Reply from Belvoir&Co

Tony,

Your package delivered April 6th? As per your tracking details.

Rated 5 out of 5 stars

Best glasses i ever had

Everything is on point got what i paid for.

Excellent quality with perfect prescription for my lenses.

One of the best designs on the market, i recommend this brand to everyone that is about their business.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Great glasses

Great glasses, the reason I like it because you can wear it any time and it is look so good. I bought the footballer edition it has 4 different WILLOW DIAMOND colors and all of it are great.

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Best experience I ever had the glasses…

Best experience I ever had the glasses feel good look good and the qualities really worth paying for this company. The best thing is doing is giving out good quality long lasting material and good looking frames. Definitely will be buying more all the way from USA CT.

3 April 2025
Unprompted review
Rated 5 out of 5 stars

I ordered the Football Boxset for an…

I ordered the Football Boxset for an absolute bargain (£95) and it comes with 4 beautiful pairs of sunglasses. Not only is the quality of the product good, but the delivery speed is impressive. Knowing that this company is based in London, I was expecting my order to come in about 2-3 weeks since I live in Dubai. It took barely a week to arrive and with no damages to the product itself. I would recommend Belvoir to anyone who looks to buy a timeless and stylish pair that is fit for all occasions. 10/10

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Cannot fault them

It’s crazy that I have wore designer glasses for over 10 years.

Come across Belvoir a few months ago and ordered two pairs of sunglasses and a tshirt.

Honestly the tshirt quality is insane and up there with big brands and the glasses well where do I start. Honestly top tier with a great design behind each pair.

Cannot fault you guys.

14 March 2025
Unprompted review
Rated 1 out of 5 stars

Earpiece fell of within a week of…

Earpiece fell of within a week of getting it. Customer service started a conversation with me then would leave me on read on messenger every time I tried to follow up.

They said that a replacement was sent, but never provided any tracking information or proof of this and I never received it.

I followed up numerous times asking about the replacement and only received this message in response:

"Thanks for messaging us. We try to be as responsive as possible. We'll get back to you soon."

They never got back to me.

They also promised a discount code for completing a survey and never provided the discount code upon completing the survey.

Shop elsewhere their customer service is terrible.

3 April 2024
Unprompted review
Belvoir&Co logo

Reply from Belvoir&Co

Brandon,

Your order is from 2023 and we have no communication from you regarding this since then after this was dealt with via messenger where a replacement was sent.

In regards to a discount for completing the survey. This was again in 2023 and was sent out to all users who completed the survey in the time period we stated.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look