They are not interested in helping you; they just waste time, making everyone wait 1, 2, or even more months for their payment. Support is completely useless in this regard. According to their own T... See more
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Review summary
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Reviews shaping this summary
Had lots of issues and every issue they told me was technical issue. I had to request cash out twice as first time after 1 week I had email saying about a technical issue. I finally got my £5 but fro... See more
Company replied
They don't want to pay us for the shops we've done. They claim that they are aware of the issue and are working to fix it but this has been going on for over a year now. Customer support rarely... See more
Company replied
This app is supposedly a way to make extra money by taking on missions to take photos of restaurant menus, shop displays etc, but when you submit, they don’t pay out, and they lie that you haven’t inc... See more
Company details
Written by the company
BeMyEye provides consumer brands with a complete tracking and analytics stack to monitor their in-store performance.
Contact info
Piazza della Repubblica 32, 20124, Milano, France
- www.bemyeye.com
1.6
Bad
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
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I'm giving 2 stars because of many…
I'm giving 2 stars because of many reasons, first of all I really appreciate this app and the opportunity it gives to many and me, to get this little job to gain something even if little.
Even tho I appreciate this app, throughout the year I have been using it, I went through some missions which should give a like higher reward, and then many missions which at the beginning give almost nothing but give an higher reward only after a really while, which I find really annoying. Then what is really and truly annoying, are those missions where: some are unclear or do not approve your doing, I'm fine if I have done it wrong but if I'm not given the explanation of what went wrong, it's really annoying, and mainly, I hate how many times I have done missions where I only have done wrong only one picture of it, and I do not get a anything of gain for one little mistake. This is really unpleasant and annoying. I would like to say many more things of bad, mainly about some reviewers of this app, but all I say is that from time to time ever the people who view and control the pics, should get controlled on the first moment. I would like to note the fact that time ago I tried to apply as a viewer to check the pics, but I didn't even get an answer, thanks for your time have a nice week.
27 June 2024
Reply from BeMyEye
Hello!
Oh no, we are very sorry to hear that!
Unfortunately, when missions are not completed according to all the instructions, we really cannot approve them.
We have to strictly adhere to our approval criteria. Not all missions are accepted. Even if the report seems satisfactory to you, there are a number of reasons why it may not be valid. This is a feature of what we do, and remember that we discard all data from incomplete and rejected missions.
Our clients only pay us for complete and correct reports, so we really cannot send them incomplete missions or use in any way the incomplete data you have collected.
Whenever we can approve a mission, we do so and it is in our best interest.
We are also sorry to hear that the payouts are not high enough. We have taken your feedback into account, and if possible, you will see the changes directly in the application.
If you have not received a response to your application to become an approver, this is due to the fact that we are not constantly recruiting employees. We recommend that you re-apply and we will contact you as soon as there is a need for recruitment.
Best regards, Bemyeye team!
7-11 tried to have me arrested
7-11 tried to have me arrested. I had no one to call from be my eyes and I didn't get paid any money for the jobs I did.
13 April 2025
Reply from BeMyEye
Hello!
We are very sad to hear that you had a negative experience using our app. We would like to take a closer look at what exactly happened.
You can write to us by email at support@bemyeye.com. We are always open to support you with any questions.
Best regards, Bemyeye team!
No answer to mails
4 stars because when I send an email for a question, I have never any answer...
27 June 2025
Reply from BeMyEye
Hello!
We are sincerely glad that you have rated our application.
Your opinion is very important to us.
The support service works with a queue of requests, so it cannot always respond promptly. In any case, no request is left without attention. Please check the email address to which you sent your requests.
Support service email address: support@bemyeye.com
Best regards, Bemyeye team!
Reply from BeMyEye
Hello!
Thank you for your high rating.
We are sincerely glad that you rated our application.
Your opinion is very important to us
Sincerely, Bemyeye team!
Sincerely, Bemyeye team!
For many years didn’t have any issue…
For many years didn’t have any issue with BeMyEye over 700 missions completed and got paid but over the last month they are holding funds behind a reason of a technical issue which is very poor. It should take this long at all which makes me think they are in financial trouble
1 June 2025
Reply from BeMyEye
Hello,
Thank you for sharing your experience. Your opinion is very important to us.
BeMyEye remains a financially stable and healthy organization that processes millions of payments annually.
We are actively addressing technical issues affecting our payment system.
We are implementing several improvements:
- Improved payment processing system
- Improved communication protocols
- Clearer mission guidelines and feedback
Please contact our priority support team at support@bemyeye.com for assistance with your payment. We value your partnership and are committed to restoring timely payments.
Sincerely,
BeMyEye Support Team
I would like to see more offers
I would like to see more offers. Maybe surveys or other ways to make money.
27 June 2025
Reply from BeMyEye
Hello,
Thank you for your rating. Your opinion is very important to us.
We do our best to offer you as many missions as possible, but it is our customers who choose the territory and the number of outlets.
Please be patient! We will publish more and more missions as we develop, so new missions will soon appear near you. By activating push notifications, you will be notified of any new missions that appear in your area.
Remember that you can complete missions in different places. It is up to you to decide whether to go to the nearest city or not. Each Eye (agent) can complete any mission.
Best regards, Bemyeye Team!
I’ve been with BeMyEye for a long time…
I’ve been with BeMyEye for a long time now and have completed well
Over 600 missions, never had such a delay in payments before but now for weeks on end it’s a payment glitch. Losing faith rapidly
18 June 2025
Unprompted review
Reply from BeMyEye
Hello,
Thank you for sharing your experience. We understand that payment delays affect our community members, and we take this seriously. We are actively addressing technical issues affecting our payment system.
We are implementing several improvements:
- Improved payment processing system
- Improved communication protocols
- Clearer mission guidelines and feedback
Please contact our priority support team at support@bemyeye.com for assistance with your payment. We value your partnership and are committed to restoring timely payments.
Best regards,
BeMyEye Support Team
At first this company seems promising
At first this company seems promising, you think you've hit the jackpot with gig, fieldwork. They even pay you the first time. Afterwards though, different story. They'll lock your payments on - processing mode, and even bounce back any pending funds to your paypal or bank account. Why, might you ask? I began to put the pieces together. This company is most likely facing financial and i mean serious financial setbacks, the company is crumbling but they dont want you to know that. That is why they're ignoring complaints hoping you'll give up eventually. As for the ' system issue, ' they claim to have it isn't a glitch, but rather manipulating because they're refusing to hand my hardworking money over and keeping it in limbo. So if you're wondering why your payments has been processing for god knows how many weeks, then this is why. At this point it is a scam, I have sent many messages to them through email and never recieve a response but they come on here to act like a saint trying to convince us that they're trying to fix the issue. This is a breach of contract as they have lied to me about payment times and response times. This is not only a scam but fraudulent activity and this can and will be escalated.
18 June 2025
Unprompted review
Reply from BeMyEye
Hello,
Thank you for sharing your experience. Your opinion is very important to us.
BeMyEye remains a financially stable and healthy organization that processes millions of payments annually.
We are actively addressing technical issues affecting our payment system.
We are implementing several improvements:
- Improved payment processing system
- Improved communication protocols
- Clearer mission guidelines and feedback
Please contact our priority support team at support@bemyeye.com for assistance with your payment. We value your partnership and are committed to restoring timely payments.
Sincerely,
BeMyEye Support Team
Over £400 in completed mission and…
Over £400 in completed mission and these folks have my payment processing since 4months. Does anyone know which authorities they can be reported to like Financial Conduct Authority? any help would be helpful. Please provide me with names and details of respondent as I will be looking to take this to the small claim court.
9 June 2025
Unprompted review
Reply from BeMyEye
Hello,
We understand that the delay in payment may have affected your trust in BeMyEye. As a company that has processed millions of payments for community members since 2015, we take our responsibilities very seriously.
Payments are being processed, albeit with a delay.
We guarantee that all pending payments will be processed.
We plan to return to normal operations soon.
Thank you for your understanding!
Best regards, Bemyeye Team!
Complete scam of a company - avoid
Complete scam of a company! How can we report them? They owe me money and keep saying they have ‘payment technical issues’. I asked if they could therefore switch my payment type to PayPal instead and this is ignored. They are clearly in financial trouble and not able to pay out but it’s disgusting they are still continuing letting people do missions!
3 June 2025
Unprompted review
Reply from BeMyEye
Hello,
We acknowledge the delay in your payment and understand that this is unacceptable. We are working to resolve all pending payments. You are guaranteed to receive the funds you earned.
We are committed to resolving this situation and preventing future delays.
Best regards, Bemyeye team!
Was a smooth and rewarding experience…
Was a smooth and rewarding experience but now not paid for jobs in last two months. Cut and paste emails do not suffice. Rivals Shepper and Field Agent much more rewarding
25 May 2025
Unprompted review
Reply from BeMyEye
Hello,
Thank you for sharing your experience. We understand that payment delays affect our community members and we take this seriously. We are actively addressing technical issues affecting our payment system.
We are implementing several improvements:
- Improved payment processing system
- Improved communication protocols
- Clearer mission guidelines and feedback
We value your partnership and are committed to restoring timely payments.
Best regards,
BeMyEye Support Team
Was Concerned, But So Far So Good..
I used By My Eye last year and had issues withdrawing my money (it wasn't much so I wrote it off, but did receive it eventually!)
I decided to use it again this year after seeing improved comments. I did a few jobs and was pleasantly surprised that I got the payment straight away, so I am happy to continue to use the app for a few extra £s.
24 May 2025
Unprompted review
Reply from BeMyEye
Hello!
Thank you for your positive feedback.
We appreciate that you took the time to share your positive experience of working with our company.
We are happy to have such responsive agents as you.
We will try to continue to meet your expectations.
Respectfully, Bemyeye team!
I have $95 saved up in be my eye it was…
I have $95 saved up in be my eye it was clear to be paid a month ago and still it's just pending they say there solving the problem but they're not.. this site has turned into a scam and I'm wondering if there are any legal actions I can take to make them hold there end of the deal?
21 April 2025
Unprompted review
Reply from BeMyEye
Hello,
We understand that the delay in payment may have affected your trust in BeMyEye. As a company that has processed millions of payments for community members since 2015, we take our responsibilities very seriously.
Payments are being processed, albeit with a delay.
We guarantee that all pending payments will be processed.
We plan to return to normal operations soon.
Thank you for your understanding!
Best regards, Bemyeye team!
2nd update (3rd overall)
2nd update (3rd overall)
I have money built up during the waiting period and now I have a message that I can withdraw/cash out tomorrow.
Glad everything is coming back together
4 April 2025
Unprompted review
Reply from BeMyEye
Hello!
Thank you for your positive feedback. We are sincerely glad that you appreciated our application.
Your opinion is very important to us
Sincerely, Bemyeye team!
I have not been paid and everytime I…
I have not been paid and everytime I write support they say they payment system is down. Do not work with bemyeye they do not pay you. It is a scam it’s been two months already.
19 February 2025
Unprompted review
Reply from BeMyEye
Hello,
We understand your frustration with payment delays. We are working to resolve all pending payments. You are guaranteed to receive your earned funds.
We are committed to resolving this situation and preventing future delays.
Best regards, Bemyeye team!
I requested a payment of £22 over 6…
I requested a payment of £22 over 6 months ago and its still showing pending I email them and they just dodge it and never pay me,it used to be a good site but now they appear to be stealing my money.
6 April 2025
Unprompted review
Reply from BeMyEye
Hello,
We acknowledge the delay in your payment and understand that this is unacceptable. We are working to resolve all pending payments. You are guaranteed to receive the funds you earned. Please contact our priority support team at support@bemyeye.com for assistance with your payment. We are committed to resolving this situation and preventing future delays.
Best regards, Bemyeye Team!
Finally got paid after 6 months
After nearly 6 months of back and forth with the customer care team to get my payment, they finally sent it. I will recommend everyone who still hasn’t gotten paid to contact the support team for their country directly (in my case of Germany it was: support.de@bemyeye. com) and explain your situation with screenshots as well as request for them to change your payment method to PayPal if it’s not going through via bank transfer. Good luck to everyone, this was definitely a ride but at least I can finally delete the app :’)
28 March 2025
Unprompted review
Reply from BeMyEye
Hello!
Thank you for your feedback.
We appreciate that you took the time to share your experience of working with our company.
Your opinion is very important to us.
Respectfully, Bemyeye team!
Would be great if support was supportive and they actually paid you!
Wow do I wish I had come on here before completing a bunch of missions. Requested a roughly $40 payout 2nd day and then learned about the whole 2 weeks between requests. After a couple of days and still no PayPal payment or response from support I googled BeMyEye. Found this. Now I have $40 in “process” and another $115 sitting there that I’ll most likely wait 2 months for. I could’ve done any other app or doordash with the time I wasted. Furthermore the approvers are all over the place. Insisting I somehow get photos of an item behind the checkout counter and that another item is at the checkout. I go back, do both then get denied for a distant photo (proof of where the item was) and the item I was told to photograph being in a temporary display. It was where the approver told me I had to look! Another the app crashed and kept deleting photos before timing out costing me a completed job. Support messages are condescending and scripted.
Do NOT use this app. I guarantee you the recent supportive reviews are not actual users who are waiting on their money.
Edit: Thanks for the scripted response. Jobs were done correctly. Your app glitching and timing out the job is not a job being done incorrectly. A store keeping an item behind their register is not a job done incorrectly. Getting paid (maybe?) weeks later without a warning beforehand is not good business. There are a lot of people on here upset with your company. Have the decency to answer them without the script!
25 March 2025
Unprompted review
Reply from BeMyEye
Hello,
Thank you for sharing your experience. We understand your frustration with rejected tasks and delayed payments.
Unfortunately, when missions are not completed according to all instructions, we really cannot approve them.
We have to strictly adhere to our approval criteria. Not all missions are accepted. Even if a report seems satisfactory to you, there are a number of reasons why it may not be valid. This is a feature of what we do, and remember that we discard all data from incomplete and rejected missions.
Our customers only pay us for complete and correct reports, so we really cannot send them incomplete missions or use in any way the incomplete data you have collected.
As for payments, unfortunately we are currently experiencing difficulties with the instant/continuous withdrawals that users of our app are accustomed to.
But payments are still being made, albeit with a delay.
We continue to actively resolve technical issues affecting our payment system.
And we are committed to resolving this situation and preventing future delays.
We value your partnership.
Sincerely,
BeMyEye Support Team
Payment Issue Resolved - Money Received🥳💸
Good morning to all Eyes/app users of BeMyEye.
I am happy to share with you that I have received my payment yesterday at 3PM. I received a notification from BeMyEye and PayPal telling me that my payment had been processed and sent to me.
For all of those who are still waiting for payments to be processed, may I ask if you have received them yet?
Since I have received my payment, this will encourage me to continue using the app to make even more money so long as they pump out missions like 'Search for chocolate' or 'Perfect Shelf - Beer 🍺 ' and even the 'Strawberry, pepper and snack vegetable audit 🍓 ' as these missions are simple and can be successfully completed, regardless of the time needed :)
26 March 2025
Unprompted review
Reply from BeMyEye
Hello!
Thank you for your positive feedback. We are sincerely glad that you appreciated our application and took the time to share your experience of working with our company.
We really appreciate having such responsive agents as you.
We will try to continue to meet your expectations.
Respectfully, Bemyeye team!
Reply from BeMyEye
Hello!
We are very sorry to hear this(
We understand that payment delays affect our community members, and we take this seriously.
We are not scammers and our work is transparent.
Our company always fulfills its financial obligations.
It is true that at the moment we are experiencing difficulties with the instant/continuous withdrawals that users of our application are accustomed to.
But payments are still being made, albeit with a delay.
We are actively addressing technical issues affecting our payment system.
We value your partnership and are committed to restoring timely payments.
Sincerely,
BeMyEye Support Team
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