BeMyEye Reviews 

I see the recent 4-5 start good reviews below, stating that these 1 star reviews are wrong. Well, I'm going to say, if you've had a good experience, so be it. But Do Not start saying our experiences are not genuine. And 2nd of all, they can have issues with their accounts paybale/accounting dept, but 3 weeks and still "processing" Is Not a Fixed issue. And those of us that are stating these reviews, are All telling true and accurate statements. Take it for what it is, but don't try and debunk our issues. That's wrong. And the fact that the owners/operators of this App do not reach out to our emails and let us know there is an issue, & their working on it, is Terrible business practices. And the fact that there is Not a basic 'Contact Us' section, anywhere in the App, should be sign to beware. They seem to monitor this review site, more than their own App site. Craziness i tell you. 3 weeks and counting is Absurd, and to not reach out to us, is even worse.

This App is a Joke. Don't use it, it will take almost a month to get your earnings. I'm going on 3 weeks, and still, no response. Absolutely absurd. These guys need to be shut down. Terrible Business Acumen. The app has No Contact info, just FAQ sections. Wow, what a joke. Save your time and sanity.

Do not use this app!
I used money towards the missions, with the hope of being reinbursed as "payment". You're just going to end up being out of pocket. They do not pay out! I've checked all these reviews and it's very clear that they don't want to pay!
"3 days" it say max to be paid out via PayPal is just a lie and I know I'm just going to get a copy and pasted reply to this review.
If you're so adamant that you're trying to fix a VERY SIMPLE PROCESS, at least try being honest and realistic with setting expectations - we KNOW you are "trying" to fix whatever technical issues you CLAIM to be having, but you don't go into more detail? Apologies and promises to do better don't put money and time back into peoples' pockets.
GET IT SORTED!!!!

I have been waiting for at least 3 weeks for a payment. It says it's still processing. I checked my account in BeMyEye today and it's $20 less than the total amount for my completed missions. I tried to contact them. It is difficult to get ahold of anybody. I got a response about 2 weeks ago. I since have put in another ticket and have not heard back for about a week. The payment issue goes against the terms and conditions agreed upon when signing up. We are to get our payment within 10 business daysof when they recieved the withdrawal request. I used them a couple years ago with no problem cashing out. It is very frustrating. DONT USE THIS APP. THERE ARE PLENTY OTHERS THAT ACTUALLY PAY!!

I have been doing missions non stop for a month and have had to go back to several missions to fix a problem because the app kept cutting out on me. My husband lost his job last month and is injured so I started doing BemyEye and some surveys apps to pay bills. I go to get paid out and I put my email for PayPal and then it tells me error have to put account number. I don’t want account number I want PayPal so I go to look and find out that they are not paying out anyone. I’ve been busting my butt to get money to pay my bills and now I don’t have $106 I need to pay my phone bill . To keep my phone on..Thanks a lot I like the app but. I need money now not a month from now

DO NOT USE bemyeye.

You will lose money.

After making the required purchases, the app failed to accept my return.

The owners of this app belong in prison.

No facility to query with bemyeye.

I have been doing "missions" for this company since August of last year.. the first 3 payouts were prompt and processed as the website stated but since the end of December until now (Mar 2025) the "processing" between pay outs has gone from 24 hours to 15 days and still counting! I've sent multiple messages asking what the issue is and get ignored and sent a generic message giving absolutely no help or information..
According to the app, the time you have to wait to request a payout is supposed to be lessened depending on your level, and I have reached the maxed out level and it has only gotten longer and longer in between

It doesn't matter which payout method I use to receive my funds it still takes days, now weeks for them to even process the payout to even be sent to my financial institution

If they aren't making the money to pay us they should stop onboarding new people and pay the ones who have actually diligently been working for them!

I freelance and this is become a method to take care of my bills since I had incorporated it into my daily routine! Now I am behind and the support agents provide no support whatsoever!

I once raved about this company but now I literally beg people to look for other apps that ACTUALLY do what they state they will do and pay!

Scam company doesnt pay out. Owe me £56 in jobs completed but payment stuck in processing. Dont respond ro escalations about it. Thankfully I did these on my Roamler rounds who pay promptly

I see people that are telling they have issues with their payment, and the customer support not responding.

Let me clarify for you all users confused.

The payment:

They have been making changes with the payments which caused people to not get paid instantly or almost instantly as told.

Because of this change many users got frustrated and left 1 star reviews telling it's a scam, even tho they do pay. It has come to their attention and they will return to the old system very soon with instant payments.

(All users are getting paid btw even tho it took long for them)

Support:

I see reviews telling that the customer support do not respond at all leaving people confused. This is not the case (not anymore at least) and I got a response after about 1 day regarding my payment questions.

Is it a scam?

No it is not and all users will get paid soon.

This is my second review for this company. After a terrible experience getting a payout and waiting over two months for that payout, I decided to give them another shot. Big mistake! It has been almost a month now since I have requested this last $16.40 payout And I have emailed their support email that is given in all of their canned responses to these trustpilot reviews. This time it is radio silence and they have not responded to my emails. I would say they are legitimate company however their practices and payout experiences are terrible

Been using the app for years but since last autumn they don't pay out or with months of delay, they owe me over 120 euro by now and I really the money. Support does not react to emails.

This appears to be a fraudulent scheme. The company is failing to make payment, and their support team's claims of technical difficulties are false, as they continue to operate.

Requested payment 2 months ago and nothing received. Continuously fobbed off with the same excuse: "technical failure" delaying payments being processed. What "technical failure" takes over 2 months to resolve? The credibility of this excuse is very questionable.

I'm not even requested a huge amount of money here! It's less than £20! I know others who use BeMyEye who are having the exact same problem.

Overall - there are better mystery shopping companies out there who WILL pay you in a timely manner.

Avoid. Avoid. Avoid.

Impossible to communicate or get clear feedback and missions were rejected or sent back even if the pictures requested were like in the samples.
I discover this app few days ago, beginning of 2025, i wanted to give a try in Geneva and the missions looked very acceptable.
But it seems like what is asked (explained easily in guidelines) once really done with pictures exactly like in the example they show, are never good for them.
I tried 3 missions and one of them I did even twice going back to the shop that is really close to my place.
But :
1) My account is in Italian, we are in the French part of Switzerland and they reply to me in German(???)
So no possible to understand what is wrong.
Once I decided to make the effort and spent couple of minutes more on this scam and translated the german message in italian and what they ask is to have pictures clear, no cut, and with the good light.
Seeing my pictures they are exactly like this so no clear why the are not accepted.
I wander what is the interest of their customers to have so slow feedback because anytime they reject or resent the mission their customer is also waiting to get their results.
Then I thought but when I drop the mission because doesn't make any sense any more to go back to the shop and redo the pictures, what happen to the pictures that for me are already good???
Is not that they play the fool with us? They said to us pictures are not good, you reject the mission so you are not paid, but once you do that they still keep/send to their customers pictures that are perfectly usable? So they are paid by their customers but we are not paid for the pictures provided because with drop the mission once this has been sent back to us?
I have also write to them asking to use english and they never reply to me.

Well, I hope they respond with more than a cut and paste response - been using since 2021 and has been great. HOWEVER, made a payment request in November, it got bounced back. Was told it was 'technical issue' so in good faith carried on doing missions. I've since earnt £190 and cannot cash it out - my payment is stuck on 'processing'(since mid Nov). Desperately needed this at Xmas and plenty of emails sent. BEMYEYE - Please see this and give me a better response than 'technical issues'. Others I know have had payouts fine!

The funny thing they are saying yeah contact us on our support email. But the dont responds. When do I get the money. What is this for bullshit. DONT DO ANYTHING FOR THE SCAMMERS. THEY ARE BETTER APPS THAT THIS SCAMMERS!!!!!!!

You only need to look at Companies House to see what a mess this company is in. Badly run all round.

I’ve been waiting a month now to get paid. They keep telling people that everyone is guaranteed to get paid, well I don’t believe them any more.

Same here. Been completing assignments for last 3 months and no payment made.
The same excuse as over 12 months ago.
"Technical problems" !!!!!!!!@@
What they mean is broke. The company in the UK has nearly been shut down but have had a stay of execution. I'm owed over £50.
I really needed it for Christmas.
I've paid someone by PayPal and ITS VERY EASY! Cut the bullshit and be truthful.

*** MUST READ BEFORE WASTING YOUR TIME ***
I 100% do NOT recommend anyone wasting their time as they owe me money and haven’t paid up, (it’s only a few quid but that’s not the point), I keep chasing them but all they say is they are doing their best to make payments on a daily basis, this is a load of crap as I’ve been chasing my money for nearly a month.
They keep giving the same sob story, just pay the money owed and stop allowing people to carry out more missions as they aren’t going to get paid.

Thsnk God had signed up and was about to complete some jobs thought I read reviews and they are shocking. I will wait fir better reviews to start.

They are scamming! I have waited for my payments in 2 months and they dont answer emails. I have contacted everyone they have cooperation with so that they know that they shouldnt work with them. They also despite this "problem" uploaded new missions everyday.