Returned to bensons for purchase of second child’s bed, after purchasing first child’s bed in 2022, weeks wanted the exact same set up really, single bed mattress and headboard, and our order was on... See more
Location
Switch locationUnit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY Liverpool, Merseyside, GB
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See what reviewers are saying
Fantastic service from customer care and amazing service from John in the Aintree store !!! It was a pleasure doing business with him. Thank you John !!!
Be warned you have a 2 month wait for the wardrobe and if putting together yourself depending on the wardrobe weighs a ton. On opening the contents found the instructions were all in French and with p... See more
Company replied
Pleasant , helpful and knowledgable staff. The goods seem to be of good quality and the delivery men where polite and respectful.
Company details
About Bensons For Beds - Aintree
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY, Liverpool, Merseyside, United Kingdom
- 1515251782
4.8
Excellent
484 reviews
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Clair sold us exactly what we needed…
Clair sold us exactly what we needed she was brilliant.
12 February 2026
Reply from Bensons For Beds - Aintree
We're happy to hear that you had such a positive experience and that we met your needs so well. Thank you for your feedback!
- Jessica at Team Bensons
Best I’ve felt in years..
Was sick of my terrible quality mattress bed factory sold me. Went in to the UKs house hold name bensons! Wasn’t messing about told the lovely women who served me show me your best. Recommended me the igel 6000. Slept on it for 3 nights back pains all gone, best I’ve felt in years. Highly recommend.
12 February 2026
Reply from Bensons For Beds - Aintree
We're happy to hear that the iGel 6000 has eliminated your back pain and improved your sleep quality! It's great to know that our recommendation met your needs so effectively. Thank you for sharing your positive experience with us.
- Jessica at Team Bensons
Knowledgeable and friendly assistance…
Knowledgeable and friendly assistance from Claire at the branch. We had a clear idea of what we wanted and were guided to that but also shown good alternatives.
Very quick process to place the order and make payment.
Very happy with the delivery and the bed is exactly what we wanted.
8 February 2026
Reply from Bensons For Beds - Aintree
We appreciate your feedback! It's great to know that our branch provided knowledgeable and friendly assistance, guiding you to the perfect choice. We're also glad the order process was quick and that you're happy with the delivery and your new bed.
Great customer service!
Aisling, the fantastic assistant at the Aintree showroom, went above and beyond to help my Mum in her quest to find a suitable adjustable bed. So much so, that I also bought a bed I had not yet planned to buy! We are both so happy with our purchases, the deal we were offered, and the assistance we received from Aisling.
30 January 2026
Reply from Bensons For Beds - Aintree
We're happy to hear that you and your Mum are so pleased with your adjustable bed purchases and the assistance you received. We appreciate your positive feedback regarding the deal offered.
The staff are always on hand to help…friendly and helpful staff
The staff are always on hand to help you. We talked to a member of staff and explained what we wanted in a bed. They were so helpful, we bought a bed thet we are so pleased with. Thank you Bensons
29 January 2026
Reply from Bensons For Beds - Aintree
We're so happy to hear that our staff were available and helpful in assisting you to find the perfect bed! Thank you for choosing us; we appreciate your positive feedback,
Megan at Customer Care
A Great Nights Sleep!
We were impressed by Bensons when purchasing our new mattress. The Sales Assistant was extremely helpful and no pressure to purchase was applied. Having narrowed our choice down we made a second visit before deciding on the Hypnos, and we are delighted with our purchase. We chose a firm mattress & having slept on it for a week we know that we made the correct choice for us.
29 January 2026
Reply from Bensons For Beds - Aintree
We're happy to hear that the sales assistant was helpful and that you felt no pressure to buy. It's great you're delighted with your Hypnos mattress and that you made the correct choice. Thank you for your positive feedback,
Megan at Customer Care
Excellent service throughout from all…
Excellent service throughout from all staff. Special mention for Kyle @ Aintree Store, very professional and courteous.
25 January 2026
Reply from Bensons For Beds - Aintree
We appreciate you sharing your experience! We're happy to hear that you received excellent service from our staff and that our team member was professional and courteous.
Reply from Bensons For Beds - Aintree
We're happy to hear that our detailed explanation of costs was helpful. Thank you for your positive feedback!
Excellent service
Excellent service from the shop to deliver. Shop staff was very helpful, knowledgeable and attentive. Delivery guys were great. Phoned in advance and had gps tracking.
22 January 2026
Unprompted review
Reply from Bensons For Beds - Aintree
We're happy to hear that our shop staff was helpful, knowledgeable, and attentive! It's also great to know our delivery team was great and provided advance notice with GPS tracking. Thank you!
From beginning to end it was a positive…
From beginning to end it was a positive experience
Staff in the store were friendly and helpful
The delivery team were also friendly and put the furniture in the room as requested
We were kept up by emails and messages regarding delivery dates
Have also received information about caring for our new furniture
I would definitely recommend Bensons to anyone
19 January 2026
Reply from Bensons For Beds - Aintree
We're happy to hear that you had a positive experience from start to finish! It's great to know our store and delivery teams were friendly and helpful. We appreciate your recommendation and are glad you received helpful information about caring for your new furniture.
Excellent service from start to…
Excellent service from start to finish,well done BENSONS
15 January 2026
Reply from Bensons For Beds - Aintree
We're so glad to hear you received excellent service from start to finish. Thank you for your positive feedback; we appreciate it!
Reply from Bensons For Beds - Aintree
We're happy to hear that you found our service trustworthy and convenient with great deals and easy payment options. Thanks for your feedback.
good selection beds and mattresses …
good selection beds and mattresses .Friendly , knowledgeable staff.
11 January 2026
Unprompted review
Reply from Bensons For Beds - Aintree
We’re delighted to hear you found a great selection of beds and mattresses and that our team was friendly and knowledgeable. Thank you for your positive review – Lauryn at Customer Care 💜
Reply from Bensons For Beds - Aintree
We’re so glad you received great customer service and helpful, informative advice – that’s what we aim for! 💜 Thank you for your positive review - Lauryn at Customer Care
Lyndsey at the Aintree store was really…
Lyndsey at the Aintree store was really helpful in identifying the right bed for us.
5 January 2026
Reply from Bensons For Beds - Aintree
Thank you for your feedback Sally! We’re so pleased to hear Lyndsey was really helpful in finding the perfect bed for you. We’ll make sure she knows how much you appreciated her support! 😊
Sleep well,
- Megan at Customer Care
Excellent Experience
We went to the Aintree branch last Sunday. Fabulous staff very friendly and Helpful. We were served by Elaine what a lovely lady. Thank you so much
4 January 2026
Reply from Bensons For Beds - Aintree
Thank you for your lovely feedback Elizabeth! We’re delighted to hear the Aintree team were fabulous and that Elaine made your visit so enjoyable. We’ll be sure to pass on your kind words.
Sleep well,
- Megan at Customer Care!
Well worth a visit
The store was well set out plenty of choice & the staff were very good especially Kyle , nothing was to much trouble , he was so helpful & informative a credit to the company
6 January 2026
Reply from Bensons For Beds - Aintree
Thank you for your lovely feedback Helen! We’re thrilled you enjoyed the store layout and selection, and that Kyle went above and beyond to help. His effort and knowledge truly make a difference, and we’ll be sure to share your kind words with him.
Take care,
Megan at Customer Care
Reply from Bensons For Beds - Aintree
We’re thrilled to hear you received great customer service – that’s what we strive for every time! Thank you for your positive review – Lauryn at Customer Care 💜
Reply from Bensons For Beds - Aintree
We’re so glad our team was helpful and answered all your concerns – that’s what great service is all about! Thank you for your positive review – Lauryn at Customer Care 💜
Reply from Bensons For Beds - Aintree
We're happy to hear you received great, non-pushy service and knowledgeable help. Thank you for your positive review – Lauryn at Customer Care 💜
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