Bensons For Beds - Andover Reviews 

187
•
TrustScore 5 out of 5

4.8

Unit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU Andover, GB

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Rated 5 out of 5 stars

Excellent service in store from staff. Friendly and knowledgeable about products. Kept well informed about our order’s progress. Delivery on time and exactly as promised. Driver and assistant efficien... See more

Rated 5 out of 5 stars

We had a really positive experience visiting the showroom. There’s a great range of beds and mattresses on display, with plenty of options to try and find what’s right for you. My wife has li... See more

Company replied

Rated 5 out of 5 stars

Good range of beds. Ash in the Andover store was very helpful, knowledgable and patient with us while we tested every bed in the shop! Delivery was very good as well and having had 4 nights in it I ca... See more

Company replied

Rated 4 out of 5 stars

The staff in the Andover store are really friendly and helpful. They are let down by the website showing products that are no longer available in the colour we wanted as available to order and not bei... See more


Company details

  1. Bedroom furniture shop
  2. also in
  3. Bed shop
  4. Bedding Shop
  5. Mattress Shop

About Bensons For Beds - Andover

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU, Andover, United Kingdom

  • 1264335460

4.8

Excellent

TrustScore 5 out of 5

187 reviews

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4.8

All reviews

(187)

26,477 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Visited Dalton Park bensons for beds on…

Visited Dalton Park bensons for beds on the 23rd of June where I was advised by Sharon on double beds she showed me the matt climate air mem 6000 and different headboards tried another bed but decided on the above she was very pleasant and experienced and the transaction was carried out in no time very glad I purchased my bed there having had experience with bensons years before

22 June 2023
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Reply from Bensons For Beds - Andover

This is lovely to hear! We hope you enjoy your new purchases. -Team Bensons

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Lots of choices. Plenty of parking.

21 June 2023
Bensons For Beds - Andover logo

Reply from Bensons For Beds - Andover

Thank you so much for taking the time to leave us some positive comments. -Team Bensons

Rated 5 out of 5 stars

I popped in to the store just to see…

I popped in to the store just to see what was available, after browsing for a while a member of staff approached asking if I needed any help, I had my daughter's with me and she was just as hospitable to the girls as she was with me. This instantly relaxed me and allowed me to decide on what kind of bed I needed. She helped me with the different styles, how the mattresses come in different levels of firmness etc. The whole time I was in there, any costs were always explained and justified, I never felt she was just trying to get as much out of me as possible. Im also terrible at understanding colour themes in rooms so she assisted me in choosing a good colour for the bed.

I'm incredibly grateful for the time and support I received in store, thank you.

10 June 2023
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Reply from Bensons For Beds - Andover

Thank you for taking the time to leave us a review. -Team Bensons

Rated 5 out of 5 stars

Gay Stephens who was on yesterday was…

Sales person who was on yesterday was very helpful and gave us all the information we needed.

1 June 2023
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Reply from Bensons For Beds - Andover

Good Afternoon, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Andover store.

Team Bensons

Rated 5 out of 5 stars

Wonderful sales staff!

Wonderful sales staff. Tara in the Andover branch was friendly and very well-informed. Above all, she was not at all pushy, and left my wife and I alone to make a decision on what to buy.
The expected speed of delivery of a tailored product is also very impressive.
Great service.

28 May 2023
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Reply from Bensons For Beds - Andover

Hi Peter, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Andover store.

Team Bensons

Rated 5 out of 5 stars

Highly recommended

We dealt with Tara in the Andover store. She was not pushy at all, was happy & smiley and knew her stuff & answered all our questions, giving us different options etc which ended up in her getting a sale. We would highly recommend Tara at the Andover store.

27 May 2023
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Reply from Bensons For Beds - Andover

Good Afternoon, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Andover store.

Team Bensons

Rated 5 out of 5 stars

I knew what I wanted and Tara explained…

I knew what I wanted and Tara explained everything very clearly.
As I don’t like shopping the experience was painless,

24 May 2023
Bensons For Beds - Andover logo

Reply from Bensons For Beds - Andover

Thank you for taking the time to leave us a review. -Team Bensons

Rated 5 out of 5 stars

Excellent customer service.

Plenty of beds to inspect and the sales lady, Tara, was very knowledgeable on all of them, she also helped us with good advice so we got exactly what we wanted. Excellent customer service!

24 April 2023
Rated 5 out of 5 stars

Friendly staff and great value for money

Popped in to our local store to mainly get a rough idea of what bed frame and mattress style was in our budget. After speaking with two very knowledgeable, but more importantly polite and friendly staff, we purchased exactly what we needed on the day. Delivery date is also much faster than other suppliers on the high steet.

22 April 2023
Rated 2 out of 5 stars

The sales person was okay.

The sales person was okay.
I feel we were brought into the shop after watching the tv ad stating 50% off. When we got there, there were only 3 lower grade beds on offer.
The mattress we purchased had no offer at all not even 10%. I wouldn’t of purchased but my wife insisted. Disappointing!!!

13 April 2023

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