Bensons For Beds - Biggleswade Reviews 

205
TrustScore 4.5 out of 5

4.6

Unit 2 A1 Shopping Park, White Way Retail Park, SG18 8NE Biggleswade, Bedfordshire, GB


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Rated 5 out of 5 stars

I have always used Bensons for my beds. Superb product. Never been let down. I bought an Ottoman bed and a new headboard and mattress. I ordered it in Biggleswade, Bedfordshire before moving to North... See more

Rated 5 out of 5 stars

The service went as promised with no hiccups and excellent delivery team. We had good advice in the store which enabled us to chose the right bed.

Rated 3 out of 5 stars

All shop and delivery personnel were polite and efficient. However, delivery was delayed by 20 days. (The fault of Brexit and not Bensons as some parts were made in Europe). When we asked about help w... See more

Company replied

Rated 5 out of 5 stars

I had read a quite a few negative reports so was a bit concerned. As it turned out so far everything has been perfect. I altered my order which they dealt with fine. They arranged a day and time to de... See more


Company details

  1. #76 of 228 best companies in Bedroom furniture shop
  2. #41 of 115 best companies in Bed shop
  3. #29 of 87 best companies in Bedding Shop
  4. #28 of 87 best companies in Mattress Shop

About Bensons For Beds - Biggleswade

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 2 A1 Shopping Park, White Way Retail Park, SG18 8NE, Biggleswade, Bedfordshire, United Kingdom

  • 1767318843

4.6

Excellent

TrustScore 4.5 out of 5

205 reviews

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4.6

All reviews

(205)

26,268 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy ordering

The salesman was helpful but not pushy. I knew what I wanted when I went in store but had experienced problems trying to order online. Ordering in store was quick and easy.

15 January 2025
Bensons For Beds - Biggleswade logo

Reply from Bensons For Beds - Biggleswade

We're happy to hear that the salesman was helpful and ordering in store was quick and easy. We appreciate you sharing your experience with us! Take care,
Megan at Customer Care

Rated 5 out of 5 stars

Friendly

Friendly, knowledgeable and efficient staff.

14 January 2025
Bensons For Beds - Biggleswade logo

Reply from Bensons For Beds - Biggleswade

We appreciate you sharing your positive experience! We are so glad our staff was friendly, knowledgeable, and efficient for you.
Take care, Megan at Customer Care

Rated 5 out of 5 stars

5* customer service from Hanif ant Biggleswade store

Went into our local Biggleswade store today and was really impressed with the customer service we were given by Hanif, helped us find exactly what we wanted at a price within our budget , and was friendly and cheerful.
Thankyou Hanif !
We can’t wait to get our new mattress !
Was a

5 January 2025
Unprompted review
Bensons For Beds - Biggleswade logo

Reply from Bensons For Beds - Biggleswade

We're happy to hear that you had such a positive experience in our store. It's great to know that our team member was helpful and that you found the perfect mattress within your budget. Thank you for your kind words; we appreciate your feedback!
Take care,
Megan at Customer Care

Rated 5 out of 5 stars

I was served by Mohammed Hanif

I was served by Mohammed Hanif. He was extremely helpful and showed me the mattresses that would be most suitable for me. I chose a mattress, which will be delivered after Christmas. Mohammed was very professional, with a friendly manner. He was very thorough in explaining about the pricing to me and I looked forward to receiving the mattress.

2 December 2024
Unprompted review
Rated 5 out of 5 stars

Really good service

We dealt with Mohammed. He showed us several mattress options and explained the pros of each one, explaining everything in detail. Absolute delight to talk to.

21 November 2024
Rated 5 out of 5 stars

Shop local

Helpful and courteous sales person, good quality product, plus delivery sooner than specified. Altogether good choic shopping local.

20 November 2024
Rated 5 out of 5 stars

No pressure

Friendly helpful service, encouraging us to try several different types of mattress and pointing out the best price deals, all with no sales pressure.

21 November 2024
Rated 5 out of 5 stars

The staff member asked what type of…

The staff member asked what type of mattress we wanted and took us to see the suitable ones in the budget we had given.we ended up almost doubling the budget but feel it will be a worth while investment. We did not feel pressured by the staff member to spend more.he was knowledgeable of the items we chose and helped us make an informed choice.he was friendly and approachable.

30 October 2024
Rated 3 out of 5 stars

The delivery guys just threw the…

The delivery guys just threw the mattresses on the bed and said cheerio. When I asked why they hadn’t taken the mattresses out of there plastic protective covers and zipped them together, they replied that we hadn’t paid for assembly. We paid £3000 for a mattress that they couldn’t even unpack and zip up!!!!They also asked do I need to take my shoes off going onto the carpeted stairs and landing “ surely they should have known better “ let’s see how the sleep goes as not impressed up to now.

19 October 2024
Rated 5 out of 5 stars

I used the Biggleswade branch of…

I used the Biggleswade branch of Bensons. I return there over and over again because I always find them very knowledgeable, and not pushy. Everything Ive bought from there has been excellent. Lovely manner, polite and kind. (staff)

2 October 2024
Rated 5 out of 5 stars

Store and online experience very good

Placed an order online for a bedframe, after visiting the local store to view it. I would have placed the order at the store but I wanted to do further research then placed the order that evening before the sale ended. I have had a delivery date and a comprehensive email detailing all I need to know and do before, during and after delivery. The links included videos and written information, all very helpful.

12 September 2024

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