I have always used Bensons for my beds. Superb product. Never been let down. I bought an Ottoman bed and a new headboard and mattress. I ordered it in Biggleswade, Bedfordshire before moving to North... See more
Location
Switch locationUnit 2 A1 Shopping Park, White Way Retail Park, SG18 8NE Biggleswade, Bedfordshire, GB
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See what reviewers are saying
The service went as promised with no hiccups and excellent delivery team. We had good advice in the store which enabled us to chose the right bed.
All shop and delivery personnel were polite and efficient. However, delivery was delayed by 20 days. (The fault of Brexit and not Bensons as some parts were made in Europe). When we asked about help w... See more
Company replied
I had read a quite a few negative reports so was a bit concerned. As it turned out so far everything has been perfect. I altered my order which they dealt with fine. They arranged a day and time to de... See more
Company details
- #76 of 228 best companies in Bedroom furniture shop
- #41 of 115 best companies in Bed shop
- #29 of 87 best companies in Bedding Shop
- #28 of 87 best companies in Mattress Shop
About Bensons For Beds - Biggleswade
Written by the company
Contact info
Unit 2 A1 Shopping Park, White Way Retail Park, SG18 8NE, Biggleswade, Bedfordshire, United Kingdom
- 1767318843
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So far excellent but only just ordered…
So far excellent but only just ordered my mattress would prefer to review once I have it to rate properly. Service was good & friendly.

Reply from Bensons For Beds - Biggleswade
Excellent all round service
Really friendly staff, choices of mattress's explained really well with no pressure to buy any particular one. We were left to discuss and make our own choice

Reply from Bensons For Beds - Biggleswade
This was a positive experience. The salesperson was knowledgeable and…
The salesperson was knowledgeable and friendly, whilst the documentation took quite a long time this was made acceptable by the salespersons interactions.

Reply from Bensons For Beds - Biggleswade
Relaxing purchasing experience
Very nice showroom with knowledgeable and not pushy sales staff. Really happy with the bed for the spare room which arrived today. Very easy to assemble and excellent quality. Delivery was spot on..nice guys and came exactly when they said they would. What more do you want! Will be back for another bed.

Reply from Bensons For Beds - Biggleswade
10/10 Customer Service
My mum and I went into the Biggleswade store to look for a bed for my Grandad and were greeted by the most helpful and kind man. At no point did we feel any pressure to buy anything and it really felt like he had my Grandads needs at the forefront of his mind. Hanif showed us the most suitable mattresses for an elderly man and these also happened to be at the cheaper end of the scale. We did not intend on buying a bed that day but ended up returning later in the day and making two orders. Wonderful man, made us both laugh a lot! Excellent customer service, would highly recommend. Thank you again Hanif!

Reply from Bensons For Beds - Biggleswade
Benson for Beds in Biggleswade were…
Benson for Beds in Biggleswade were extremely helpful when it came to choosing our new bed. The sales assistant took their time in making sure that we chose the right one for our needs made sure that we were fully aware of any optional extras that were available to us.

Reply from Bensons For Beds - Biggleswade
Excellent customer service
We were served by Mumin at the Biggleswade branch, where we were looking to buy a new mattress. Mumin came across as very knowledgeable and was able to advise on the best mattresses to try and give details on their construction to aid our final decision on which one to purchase. Nothing was too much trouble and he and a colleague actually moved a mattress from one type of bed frame to another so that we could compare them.

Reply from Bensons For Beds - Biggleswade
Excellent sales person
Excellent sales person , time to try different beds and pillows , had good knowledge of his products . Thanks to him x
Excellent customer service
The Manager called Maz at Bensons went above and beyond the customer service I expected.
The sales representatives were so nice…
The sales representatives were so nice calm and patient
Unbelievably unhelpful
Unbelievably unhelpful. No-one mentioned it's the customer's responsibility the bed will fit of get charged 20%, it wouldn't fit, disgusting service. Store very unhelpful to help with the refund. Customer service said it's the store discretion.. and the store wernt interested in helping us out and refunding
Great value for money
Very friendly staff very helpful and polite not to pushy would highly recommend this store
Excellent salesman
The salesman at Biggleswade was very pleasant and patient with us as we spent sometime choosing mattresses, he was also on his own and had to check downstairs to see if any other customers had arrived. Also prices were right.
Superb service
Went to the local store for a new mattress there was a good selection to suit all budgets the friendly salesman asked what we were looking for & let us try quite a few to make sure we were happy with our choice placed our order & was told delivery would be about 6 weeks which was fine with us chose a,day which suited us for delivery was kept informed of delivery updates via email received a 2 hour delivery slot the day before & got a call when they were 30 minutes away the delivery guys were polite & friendly took the mattress upstairs to the bedroom & took away our old mattress for recycling a,service we'd paid for all in all a,hassle free & pleasant experience
The help we got in store was amazing…
The help we got in store was amazing and really helped us to make the right choice. No pushy sales, just excellent advice. Really friendly and expert staff!
Very helpful and honest
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