Our initial experience was superb. The help we received in choosing the right mattress was excellent. There was no hard sell which we appreciated. We were left to our own devices in choosing the ri... See more
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We had such a lovely experience at Bensons for Beds, especially thanks to Monica. She was incredibly helpful and patient with us while we took what felt like forever to decide! 😂 Monica had such... See more
Company replied
Greeted as we came in and Kevin was very nice and nothing was too much trouble to help us Used a bed machine to decide what firmness we would require for the matters. Showed us round the showro... See more
Company replied
Visited the Bensons for bed shop in Blackpool to see what was available and some inspiration . A member of staff Gem listened to us and showed us the various options . She was not pushy and was very p... See more
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Company details
About Bensons For Beds - Blackpool
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, United Kingdom
- 1253403456
4.9
Excellent
596 reviews
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Purchased bed base
Purchased bed base
Very quick to order pleased with the service and product.
Dean and Sam
4 May 2025
Reply from Bensons For Beds - Blackpool
Thank you so much for your kind words! We're thrilled to hear that you had a seamless experience ordering your bed base and are happy with the results. We truly appreciate your support and hope to see you again in the future.
Sleep well,
Team Bensons💜
Thank you Kevin :)
Kevin was amazing with helping us choose a mattress . He was very kind , patient and professional and thanks to him we got what we needed and wanted within our budget :) Thank you :)
25 April 2025
Reply from Bensons For Beds - Blackpool
Thank you for your wonderful review! It was our pleasure to assist you and we're thrilled that Kevin was able to help you find the perfect mattress within your budget. We appreciate your support and look forward to seeing you again in the future.
Sleep well, Team Bensons💜
Excellent service
Excellent service, informative, patient, much better than others we visited. Lovely sales assistant.
29 April 2025
Reply from Bensons For Beds - Blackpool
We are thrilled to hear that you had such a positive experience with us! Our team takes pride in providing exceptional service and we are glad to have exceeded your expectations. Thank you for choosing us!
Sleep well, Team Bensons💜
Great customer service
Great customer service , Julie at the Blackpool store was very knowledgeable and extremely helpful
24 April 2025
Reply from Bensons For Beds - Blackpool
Thank you for sharing your positive experience with Julie at our Blackpool store! We're thrilled to hear she provided great customer service and was knowledgeable and helpful. We hope to see you again soon!
Sleep well, Team Bensons💜
Tommy who served us was so…
Tommy who served us was so knowledgeable, and explained everything from what mattress to the finance process. He made it a very enjoyable process, great personality.
25 March 2025
Reply from Bensons For Beds - Blackpool
Thank you for the wonderful review! We are so glad that Tommy was able to provide you with exceptional service and knowledge during your mattress purchase. We appreciate your business and hope you have many nights of restful sleep on your new mattress.
Sleep well, Team Bensons💜
Brilliant.
17 April 2025
Reply from Bensons For Beds - Blackpool
Thank you for your kind words! We are so glad you had a brilliant experience with us. Our team works hard to provide excellent service and products for our customers. We truly appreciate your support and hope to see you again soon! 😊
Very polite and helpful and very…
Very polite and helpful and very pleased with my double mattress
15 April 2025
Unprompted review
Reply from Bensons For Beds - Blackpool
"Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team and are enjoying your new double mattress. Your satisfaction is our top priority. We appreciate your support!" #HappyCustomers #QualityService
Reply from Bensons For Beds - Blackpool
Thank you so much for your kind words! We are delighted to hear that our service in store met your expectations. We strive to provide excellent service to all of our customers and we look forward to serving you again in the future. Thank you for your support!
Reply from Bensons For Beds - Blackpool
Thank you for the kind feedback! We take great pride in providing excellent customer service and are delighted to hear that our sales assistant was able to assist you. We hope to see you again soon!
We had a lovely experience when looking…
We had a lovely experience when looking to purchase a bed from Bensons @ Blackpool. Customer service was fantastic. Julie listened to what we required and she took us through a good range of beds. She wasn't at all pushy & she made the whole experience very enjoyable.
23 March 2025
Reply from Bensons For Beds - Blackpool
Thank you for the fantastic review! We are so glad to hear that you had a lovely experience with our customer service representative, Julie. Providing excellent service and making the shopping experience enjoyable is our top priority. We appreciate your support and hope you enjoy your new bed from Bensons!
Fabulous customer service
Fabulous experience with your very knowledgeable team.
Monica was was very helpful and polite and full of useful knowledge and information
Can’t wait for our new bed!
2 April 2025
Reply from Bensons For Beds - Blackpool
Thank you so much for your kind words, we are thrilled to hear you had a fabulous experience with our knowledgeable team! Monica is truly an asset to our company and we are glad she was able to assist you. We can't wait for you to try out your new bed!
Great member of staff very helpful
2 April 2025
Reply from Bensons For Beds - Blackpool
We appreciate your positive feedback! We are so glad that our staff was helpful. Thank you for choosing us; we value your support. Take care, Megan at Customer Care
Great experience, All the staff were knowledgeable and…
All the staff were knowledgeable and friendly. Never felt pressurised into making a purchase.
22 March 2025
Reply from Bensons For Beds - Blackpool
We appreciate you sharing your experience! We are so glad our team was knowledgeable and friendly and that you felt no pressure to buy. Take care, Megan at Customer Care
Would recommend Bensons for Beds…
From start to finish the whole experience of choosing a mattress with the help of Julie was very good!
I was not too sure as to the type of mattress I wanted but with Julie’s advice I found the perfect mattress!
26 March 2025
Reply from Bensons For Beds - Blackpool
We're glad you enjoyed your experience. It's great to hear that the assistance in choosing a mattress was very helpful and that you found the perfect one. Thank you for your positive feedback, Megan at Customer Care
Reply from Bensons For Beds - Blackpool
Thank you so much for your incredibly kind words and for awarding us a five-star rating Jennifer! We’re thrilled to hear about your fantastic experience with us. Sleep well, Megan at Customer Care
helpful sales person
27 March 2025
Reply from Bensons For Beds - Blackpool
Thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. Take care, Megan at Customer Care
Friendly and professional
Friendly and professional
Had a great experience, handled with great efficiency by the staff. I think she was called Monica ( Blackpool South branch). Lovely lady, got our order sorted easily and we felt valued. Well done.
24 March 2025
Reply from Bensons For Beds - Blackpool
We appreciate you sharing your positive experience! We're happy to hear that our staff provided friendly and efficient service, making you feel valued. Thank you, Megan at Customer Care
Reply from Bensons For Beds - Blackpool
We're glad the in-store assistance and smooth process were helpful. Thank you for sharing your positive experience with us, Megan at Customer Care
Brilliant customer service
Brilliant customer service and product knowledge from Kevin plus a wide range of beds to test.
12 March 2025
Reply from Bensons For Beds - Blackpool
We're happy to hear that you received brilliant customer service and found a wide range of beds to test. We appreciate your positive feedback and time, Megan at Customer Care
We bought a Bensons Bed 2 years ago and…
We bought a Bensons Bed 2 years ago and since we were very happy with it decided to replace another bed with one similar. The lady who dealt with our purchase was very helpful and courteous.
7 March 2025
Reply from Bensons For Beds - Blackpool
We're happy to hear that you had a positive experience with our products and service. We appreciate you choosing us again and thank you for your kind words about our team. Take care, Megan at Customer Care
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