We visited Bensons for Beds Bournemouth and was helped by Rob. Originally we had planned to visit the bed store next door (we weren’t aware the Bensons for Beds was there!) however, we were all so imp... See more
Company replied
Location
Switch locationUnit 3 Mallard Retail Park, Mallard Road, BH8 9PL Bournemouth, Dorset, GB
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See what reviewers are saying
Rob was brilliant- wasn’t pushy at all and really made choosing the right mattress for me and my partner really easy. He’s a credit to the store and will highly recommend him to my friends and family!... See more
Good service and ease of changing within their 40 day programme as the first mattress did not work out as comfortable as it felt in the showroom
Great products, in store service and delivery Elle bed is perfect Igel 4000i nanotech mattress is a different level of comfort
Company details
- #75 of 228 best companies in Bedroom furniture shop
- #41 of 115 best companies in Bed shop
- #28 of 87 best companies in Bedding Shop
- #28 of 86 best companies in Mattress Shop
About Bensons For Beds - Bournemouth
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL, Bournemouth, Dorset, United Kingdom
- 1202529500
4.8
Excellent
250 reviews
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Delivered perfectly to the right spot
11 June 2026
Reply from Bensons For Beds - Bournemouth
We're glad it arrived perfectly. Thank you!
Team Bensons
Exceptional service
Exceptional service! My order was delivered in time. Very friendly and professional staff.
13 June 2026
Reply from Bensons For Beds - Bournemouth
We are so pleased your order was delivered on time and our staff were friendly. Thank you for your feedback!
Team Bensons
Reply from Bensons For Beds - Bournemouth
We're so glad you enjoyed our service! Thank you for the wonderful feedback.
Team Bensons
From arriving at shop in Bournemouth we…
From arriving at shop in Bournemouth we have received excellent advice and updates. Craig has been ultra efficient. Delivery was exactly as indicated and we are well satisfied with the purchase
7 June 2026
Reply from Bensons For Beds - Bournemouth
We're so pleased to hear about the excellent advice and updates you received. We're glad delivery was as indicated and that you're well satisfied with your purchase.
Team Bensons
Great expeerience
Craig was so helpful, knowledgeable, nothing was too much trouble and it made buying the right bed a pleasurable experience. Would definitely recommend.
31 May 2026
Reply from Bensons For Beds - Bournemouth
We're so pleased our team member was helpful and knowledgeable, making your bed-buying experience pleasurable. We appreciate your recommendation!
Team Bensons
Excellent all round
19 May 2026
Reply from Bensons For Beds - Bournemouth
Thank you for sharing your positive experience with us.
Team Bensons
The delivery was great ,on time and the…
The delivery was great ,on time and the gentlemen were charming and very helpful.
The staff in store were extremely helpful, and never rushed you and were funny.
I hope that they get to read this review.Thank you so much.
22 May 2026
Reply from Bensons For Beds - Bournemouth
We're so pleased to hear about your positive experience! It's wonderful that our delivery team was charming and helpful, and our in-store staff was supportive and humorous. Thank you for your kind words!
Team Bensons
Excellent service throughout
Excellent service throughout, from selection to assembly whilst being kept informed at every stage.
Clearly a company that values giving great service, which was evident from every member of their staff.
14 May 2026
Reply from Bensons For Beds - Bournemouth
We're so pleased to hear you experienced excellent service from selection to assembly, with clear communication throughout. It's wonderful our staff made such a positive impression. Thank you!
Team Bensons
I was able to take my time and…
I was able to take my time and understand all the different types. Rob was v helpful.
8 May 2026
Reply from Bensons For Beds - Bournemouth
We're happy to hear that you had a great experience and found the assistance helpful while exploring the options. Thank you for your feedback!
Team Bensons
Excellent Company
Excellent experience with no hard sell. Very efficient and knowledgeable Salesman. Would certainly recommend.
27 April 2026
Reply from Bensons For Beds - Bournemouth
We're delighted you had an excellent, no-pressure experience with our efficient and knowledgeable team. Thank you for your recommendation! 😊
Team Bensons
Having used Bensons for beds before and…
Having used Bensons for beds before and having had a very good experience, they were my go to again.
I was not disappointed. From the experience in store, to the delivery and assembly, everything was smooth, very well organised with great communication throughout. The staff are all helpful and friendly. Prices and the products are good and usually allow for some discount.
I would highly recommend Bensons for Beds.
30 April 2026
Reply from Bensons For Beds - Bournemouth
Thank you for your continued loyalty and such lovely feedback. We’re delighted everything ran smoothly again — from store to delivery — and we really appreciate the recommendation 😊
Excellent from placing order to…
Excellent from placing order to delivery was kept updated at all stages, was deliverd within time slot given,and called 30min before delivery.
Carl and Steve the delivery team placed all items in upstairs bedroom,very friendly and polite 10/10
17 April 2026
Unprompted review
Reply from Bensons For Beds - Bournemouth
Thank you for your great feedback. We’re delighted to hear everything went smoothly from placing your order through to delivery, and that you were kept well informed at each stage. It’s wonderful to know Carl and Steve provided such friendly, polite service and took care with placing everything exactly where needed — we’ll be sure to share your kind comments with them.
Thank you for your positive review – Lauryn at Customer Care 💜
Ruben was very knowledgeable regarding…
Ruben was very knowledgeable regarding this product. His communication skills were excellent. I felt confident that I had made the correct choice
6 April 2026
Reply from Bensons For Beds - Bournemouth
We're so glad to hear that you found our team member knowledgeable and their communication skills excellent. We appreciate you feeling confident in your choice!
Team Bensons
delivery service was exceptional and…
delivery service was exceptional and staff at the store quite helpful.
2 April 2026
Reply from Bensons For Beds - Bournemouth
We're happy to hear that our delivery service was exceptional and our store staff were helpful! We appreciate your positive feedback very much.
Great service
Great service, great price and was kept informed at every step. Delivered within the time scales by courteous drivers
29 March 2026
Reply from Bensons For Beds - Bournemouth
Thank you! 😊 We’re delighted to hear you received great service, a great price, and clear updates every step of the way. It’s also wonderful to know our delivery drivers were courteous and on time. We really appreciate your feedback,
Megan | Customer Care Specialist⭐
Great customer service
Craig in the Bournemouth store was knowledgeable and extremely helpful
27 February 2026
Reply from Bensons For Beds - Bournemouth
Thank you for your kind feedback! We’re delighted to hear Craig in our Bournemouth store was knowledgeable and extremely helpful — we’ll be sure to pass this on!
Don’t be a stranger! We would love to see you again in the future,
Megan | Customer Care Specialist💜
The information and assistance provided…
The information and assistance provided was very helpful when deciding what bed to buy! No hard sale techniques were used and the salesman was very polite and fully clued up on the products
25 March 2026
Reply from Bensons For Beds - Bournemouth
Thank you for the great feedback Annette! We’re so glad our team could provide clear, helpful advice with no hard sell — polite, knowledgeable service makes all the difference. Enjoy your new bed,
Megan | Customer Care Specialist✨
Make sure it fits in the house before buying!
Had a nightmare with the bedframe not fitting our staircase. Strongly advise measuring beforehand, wish Bensons stressed this even for smaller beds. Staff at Bournemouth store (Rob) did their best to make things better from this and appreciate their help in making the best out of it.
23 February 2026
Unprompted review
Reply from Bensons For Beds - Bournemouth
Thank you for sharing your experience — we’re really sorry for the trouble with the bedframe and staircase. Your feedback around measuring is appreciated and will be taken on board. We’re glad Rob and the Bournemouth team were able to help make the best of the situation, and we’ll be sure to pass on your thanks.
Looking forward to seeing you again,
Megan | Customer Care Specialist💜
Manager was great and helped out with…
Manager was great and helped out with great advise
15 March 2026
Reply from Bensons For Beds - Bournemouth
Thank you for the great feedback Mr Dawson! 😊 We’re really pleased to hear the manager was so helpful and offered such great advice. We’ll be sure to pass along your kind words,
Megan at Customer Care
Great Experience
Craig at Bournemouth was so helpful, he really made us feel listened to and totally understood what we needed without making us feel we were a hinderance, as felt bad we were taking a long time to decide
1 March 2026
Reply from Bensons For Beds - Bournemouth
Thanks so much for this lovely review Jackie! Craig at Bournemouth will be over the moon to hear it. We’re thrilled he made you feel heard, understood, and never rushed—taking your time is absolutely part of the journey!
Enjoy a peaceful nights sleep,
Megan at Customer Care😊✨
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