We visited Bensons for Beds Bournemouth and was helped by Rob. Originally we had planned to visit the bed store next door (we weren’t aware the Bensons for Beds was there!) however, we were all so imp... See more
Company replied
Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL Bournemouth, Dorset, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We visited Bensons for Beds Bournemouth and was helped by Rob. Originally we had planned to visit the bed store next door (we weren’t aware the Bensons for Beds was there!) however, we were all so imp... See more
Company replied
Rob was brilliant- wasn’t pushy at all and really made choosing the right mattress for me and my partner really easy. He’s a credit to the store and will highly recommend him to my friends and family!... See more
Good service and ease of changing within their 40 day programme as the first mattress did not work out as comfortable as it felt in the showroom
Great products, in store service and delivery Elle bed is perfect Igel 4000i nanotech mattress is a different level of comfort
Written by the company
Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL, Bournemouth, Dorset, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amelie in the Bournemouth store was superb. Went in without a clue of what to get, but then after discussion with Amelie I came out with a bed, mattress and headboard that I was really happy with. Very friendly, polite, knowledgeable and professional throughout the whole experience.
The gentleman was very helpful and explained the delivery process clearly.
All the staff were very friendly.
The bed purchased was great value for money.
The lady was very helpful and pleasant. A very pleasant shopping experience.
We were assisted by Gabbie who was very knowledgeable and helpful in helping us to choose a new bed and mattress. Very easy and efficient, options clearly explained. Now awaiting delivery!
We had such good service last time we knew Bensons was the right company to buy our new king-size mattress from. Practically it had the largest group of orthopedic mattresses we could test in store. The sales person was really knowledgeable, patient and helpful. I would definitely go there again!
Excellent service right from walking in the store. Very helpful staff.
Made our decision with the help of very good staff member.
Good service
I am so disappointed as the expensive (over £2,000) mattress (I Gel Advance 4400i plush top mattress super king) arrived with a large black stain on it! I have waited for weeks for it to be made and delivered. Bensons offered a discount or to return it for a replacement.
With regard to the I-Gel Advance 4400i Plush top mattress quality….it is simply the best and most comfortable mattress I have ever slept on! If you are looking for a soft mattress, then this is the one for you! You will not regret spending the money.
Very knowledgeable staff. Extremely helpful. Took a genuine interest in my requirements. It was so nice to be looked after in store. Mattress purchased .. very happy customer x
Glen at the Bournemouth branch was very helpful when it came to choosing our new mattress.
We bought our waterbed from this store a number of years ago - which we still love but decided it was time to change back to a traditional mattress.
We wanted to get something just as comfortable to sleep on as our waterbed - without the water!
Glen showed us the Staples and co refresh eco latex 3000 pocket.
That was it - we’d found our replacement!
Hoping my new mattress is very comfortable when it is delivered.
Answered all our questions, did not pressurise, good offering at reasonable prices.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.