We visited Bensons for Beds Bournemouth and was helped by Rob. Originally we had planned to visit the bed store next door (we weren’t aware the Bensons for Beds was there!) however, we were all so imp... See more
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Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL Bournemouth, Dorset, GB
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We visited Bensons for Beds Bournemouth and was helped by Rob. Originally we had planned to visit the bed store next door (we weren’t aware the Bensons for Beds was there!) however, we were all so imp... See more
Company replied
Rob was brilliant- wasn’t pushy at all and really made choosing the right mattress for me and my partner really easy. He’s a credit to the store and will highly recommend him to my friends and family!... See more
Good service and ease of changing within their 40 day programme as the first mattress did not work out as comfortable as it felt in the showroom
Great products, in store service and delivery Elle bed is perfect Igel 4000i nanotech mattress is a different level of comfort
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Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL, Bournemouth, Dorset, United Kingdom
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Glenn was very helpful and gave good advice to help us choose the right bed for our needs, he also wasn’t too pushy like other assistants can be.
Great customer service. Not pushy in any way. Tried several mattresses but still a bit unsure. Returned after a week and eventually went for the original mattress I liked. Better still it arrives in under 2 weeks.
Always good customer service
We went in just to look at Mattresses and the sales team were very helpful.
Helpful member of staff but very slow to process finance application. Wait time for delivery around 12 weeks.
Very friendly and helpful staff from the minute we walked in. Knew exactly the product we were after (wanted similar mattress as we had previously purchased a few years back but in a different size) and were knowledgable about stock. Brilliant service!
Able to look around at our own pace. No hard selling. Plenty of helpful advice when required from friendly staff. Very good choice of mattresses in store .
The service is very good, he showed us all the types of beds we were looking for and the measurements.
Rob was a fantastic help. He offered insight when we asked but wasn't pushy and made the experience really easy for us!
Explained everything well and was very friendly, would definitely recommend this place to others.
The guy was really knowledgeable, saved us lots of time looking at everything, asked the right questions.
From the moment we walked in the shop we had great service and a very helpful salesperson.
I had a great experience buying my new matress. The staff were chatty and polite. There was no hard sell which was wonderful. Really gret service

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Reply from Bensons For Beds - Bournemouth
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