Fantastic service all round. Ordered online in the end, as got an NHS discount too which was super helpful. Mattress delivery was in only a few daysas we chose, delivery staff fab and called before ha... See more
Location
Switch locationUnit 4b Brislington Retail Park, Bath Road, BS4 5NG Brislington, Avon, GB
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See what reviewers are saying
We bought a bedframe and mattress at the Brislington branch in Bristol. We were helped by Julie who went above and beyond to help us without making us feel pressurised.
The mattress we were interested in was available in a local store to try out. We were given advice about how long we should test it for and there was nothing rushed or pushy going on in relation to sa... See more
Company replied
Clean well presented store, no hassle from sales staff. Partly our fault for not checking but had bed guard & mattress protector added without being asked. Also disappointed that we had to pay two de... See more
Company replied
Company details
- #77 of 228 best companies in Bedroom furniture shop
- #41 of 115 best companies in Bed shop
- #30 of 87 best companies in Bedding Shop
- #28 of 86 best companies in Mattress Shop
About Bensons For Beds - Brislington
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4b Brislington Retail Park, Bath Road, BS4 5NG, Brislington, Avon, United Kingdom
- 1179720382
4.9
Excellent
259 reviews
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The showroom was large & bright with…
The showroom was large & bright with lots of choice. Kally was so helpful & gave us lot of information & advice.
18 January 2025
Reply from Bensons For Beds - Brislington
We're happy to hear that you found our showroom impressive and our team member helpful. We appreciate you sharing your positive experience and thank you for your feedback, Megan at Customer Care
Amazing experience
Me and my partner was looking for a new mattress and wasn’t sure on what to get. We got a lot of help from Spenser and he was telling us about the beds and showing us lots of options. Spenser was very helpful and we felt very welcomed by him he made our experience a lot easier. We’re very happy we have found an amazing mattress and lovely pillows. What I also liked Spenser asked us to take our time and he left us to look around and think what we like best.
12 January 2025
Unprompted review
Reply from Bensons For Beds - Brislington
We're happy to hear that you and your partner found a new mattress and pillows with our help. We appreciate your comments about the assistance you received and how welcomed you felt. Thank you for sharing your positive experience, Megan at Customer Care
Great customer service
Impressed by the level of customer service throughout my experience, from advice in the showroom to delivery of the products.
14 January 2025
Unprompted review
Reply from Bensons For Beds - Brislington
We appreciate you sharing your positive experience! We're so glad to hear that you were impressed with our customer service and the delivery of your products.
Take care,
Megan at Customer Care
Great experience
Sales person was very helpful and informative, but at the same time inobtrusive, as I hate being pressurised, always ready to give any advice and information though.
11 January 2025
Reply from Bensons For Beds - Brislington
We're happy to hear that our salesperson was helpful and informative without being pushy. We appreciate your feedback and are glad you enjoyed your experience.
Take care,
Megan at Customer Care
Great service
Great service. The shop asst helped us with the measurements and what bed and mattress to buy.
6 January 2025
Reply from Bensons For Beds - Brislington
We appreciate you sharing your positive experience. We're glad the shop assistant provided great service by helping with measurements and selecting a bed and mattress.
Take care,
Megan at Customer Care
Reply from Bensons For Beds - Brislington
We're happy to hear that you had a positive experience. We appreciate you taking the time to leave us this feedback.
Take care,
Megan at Customer Care
Marcus explained ottoman beds.everything to us and…
Marcus explained everything to us and was very helpful which made it a lot easier
7 January 2025
Reply from Bensons For Beds - Brislington
We're happy to hear that our explanation was helpful and made things easier for you. We appreciate your positive feedback and thank you for sharing. Take care, Megan at Customer Care
There was a large number of mattresses…
There was a large number of mattresses to view and try in store. The sales representative, Marcus, was very knowledgeable and extremely helpful.
Thank you.
6 January 2025
Reply from Bensons For Beds - Brislington
We appreciate you sharing your experience. It's great to know you found a wide selection and that our team member was helpful and knowledgeable. Thank you, Megan at Customer Care
Was welcome into the store welcomed into the store with…
Was welcomed into the store with friendly colleague made us feel very comfortable and not pushy at all asked us what we were looking for. Explained everything to us and was very helpful.
2 January 2025
Reply from Bensons For Beds - Brislington
We're happy to hear that you felt welcomed and comfortable in our store. We appreciate your positive feedback regarding our team's helpful explanations and approach. Thank you, Megan at Customer Care
Purchased a bed from benson for beds…
Purchased a bed from benson for beds Brislington, was served by Mark who was extremely helpful and knowledgeable. Would highly recommend this store.
27 December 2024
Unprompted review
Good shopping experience
Very helpful salesman but not pushy, explained all we asked. Good choice of styles, colours etc. good value.
Happy with our order. Trusting delivery will be as agreed .
Would recommend
5 November 2024
Amazing worker.
The lady that helped us was truly amazing. She was very knowledgeable about the products and honestly the reason we brought the mattress and bed. No pressure to buy but made us feel welcome. Xx
27 October 2024
Chole was really helpful and friendly…
Chole was really helpful and friendly staff member, she also made us feel relaxed as we were looking around.
16 October 2024
My visit to your store was excellent
My visit to your store was excellent. Sales assistant polite and knowledgeable.
However I have just been informed by email that my order is delayed by 10 days. Very unhappy as my grandson is visiting and the bed is needed hence I ordered it when I did. Don’t suppose there will be any refund on the £40 delivery charge I have paid !!!
4 October 2024
The assistant was really helpful with…
The assistant was really helpful with good advice
6 October 2024
Very helpful n friendly lady ,great…
Very helpful n friendly lady ,great experience and was not pushy or annoying at all I would say it made my desion to buy a mattress with Bensons in a good way I was left to decide n make my desion after all her good advice ,I was dreading it wen I first got there ,,but actually enjoyed choosing my new mattress it helped being able to try out the different types of mattresses and all my questions were answered by the sales lady 👍
6 October 2024
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