Bensons For Beds - CannockReviews 

89
TrustScore 5 out of 5

4.8

Unit 10a Orbital Retail Park, Cannock, WS11 8XP Staffordshire, Cannock, GB


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Rated 5 out of 5 stars

The guy in the sales room, Luke, was knowledgeable of the products available and was able to advise us after listening to our needs. He was not pushy, as some salespersons can be, (had he have been,... See more

Company replied

Rated 5 out of 5 stars

I had great service from this company. I have used a competitor for years but last time I received a sub-standard product delivered by the most obnoxious driver I have ever encountered. By contras... See more

Rated 5 out of 5 stars

Really really happy with the service we received from Suzanne who served us at the Cannock branch, she was extremely helpful and very attentive, and super lovely. We are very happy with our new bed... See more

Company replied

Rated 4 out of 5 stars

Very nice in shop experience with Rachel made us welcome explained when asked differant questions nicely set out shop floor. only thing missing was being offered a cup of coffe like other bed reta... See more

Company replied


Company details

  1. #74 of 225 best companies in Bedroom furniture shop
  2. #39 of 115 best companies in Bed shop
  3. #28 of 85 best companies in Bedding Shop
  4. #29 of 87 best companies in Mattress Shop

About Bensons For Beds - Cannock

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 10a Orbital Retail Park, Cannock, WS11 8XP, Staffordshire, Cannock, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

89 reviews

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4.8

All reviews

(89)

23,698 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had great service from this company

I had great service from this company. I have used a competitor for years but last time I received a sub-standard product delivered by the most obnoxious driver I have ever encountered.

By contrast, Bensons provided a first class service from my first visit to the showroom until delivery. Such a contrast from the other extremely well known bedding company who I will never do business with again.

10 November 2025
Rated 5 out of 5 stars

A totally positive experience

The guy in the sales room, Luke, was knowledgeable of the products available and was able to advise us after listening to our needs. He was not pushy, as some salespersons can be, (had he have been, we would have gone to the "bed shop" next door), all in all, a very positive experience!
Your delivery men were brilliant, took our old bed away and were polite and courteous

12 June 2026
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Reply from Bensons For Beds - Cannock

We're so pleased to hear you had such a positive experience with us! It's wonderful that our team member was so helpful and knowledgeable, and that our delivery team provided excellent service. Thank you for your kind feedback!

Team Bensons

Rated 5 out of 5 stars

Friendly

Friendly, informative and professional service.

30 June 2026
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Reply from Bensons For Beds - Cannock

We're so pleased our service was friendly, informative, and professional. Thank you for your feedback!

Team Bensons

Rated 5 out of 5 stars

From start to finish buying this bed…

From start to finish buying this bed was so easy the lady in the shop was so helpful with the type of bed & headboard it was delivered on time & the two gentlemen were so friendly that fitted the new bed & took away the old one I would definately recommend Bensons

20 June 2026
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Reply from Bensons For Beds - Cannock

We're so pleased to hear that your bed-buying experience was easy and that our team provided such helpful service. It's wonderful that your delivery was on time and that our delivery team was friendly. Thank you for your kind recommendation!

Team Bensons

Rated 5 out of 5 stars

Really really happy with the service we…

Really really happy with the service we received from Suzanne who served us at the Cannock branch, she was extremely helpful and very attentive, and super lovely. We are very happy with our new bed and mattress!

The only thing to be aware of is the quote sheet includes delivery in the breakdown but then not in total amount at the bottom so if you’re not made aware of this prior (which we were), but just incase, it can be a little misleading and throw you off when it comes to a higher price when actually placing the order.

30 May 2026
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Reply from Bensons For Beds - Cannock

We are so happy to hear you are pleased with your new bed and mattress! It is wonderful to know our team member provided such helpful and attentive service. We appreciate you bringing the quote sheet discrepancy to our attention; we will certainly review this process to ensure clarity for all our customers.

Team Bensons

Rated 5 out of 5 stars

Excellent

We were helped by a lovely young lady called Emma. Not pushy at all, just helpful. It’s sometimes difficult to go into a store to consider a purchase as one can be pressured by sales staff, but not in the this store. Super helpful and very friendly, thank you.

24 May 2026
Unprompted review
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Reply from Bensons For Beds - Cannock

We are so glad to hear you had such a positive experience with our team member. We truly appreciate your kind words and excellent feedback!

Team Bensons

Rated 5 out of 5 stars

Customised service

Customised service, I felt at ease. Good advice about the choice of the bed size. Suzannah was very professional and friendly.

27 May 2026
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Reply from Bensons For Beds - Cannock

We're so pleased you felt at ease and received excellent advice on your bed choice. Thank you for your kind words!

Team Bensons

Rated 5 out of 5 stars

Friendly and experienced staff

Friendly and experienced staff. We were actually going to go next door to Dreams but bought our bed because we located exactly what we wanted and didn't feel the need to shop around. Thank you ladies!

20 May 2026
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Reply from Bensons For Beds - Cannock

We're delighted our friendly and experienced team helped you find exactly what you wanted, making your shopping experience efficient and satisfying. Thank you for your kind words!

Team Bensons

Rated 5 out of 5 stars

Friendly honest sales staff

Friendly honest sales staff that listened to your needs and advised. Not pushy.

18 May 2026
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Reply from Bensons For Beds - Cannock

We're happy to hear our sales staff listened to your needs and provided helpful advice without being pushy.

Team Bensons - Jess

Rated 5 out of 5 stars

Good customer service

Good customer service from start to finish. Was kept upto date on delivery times. Overall great service, staff were happy to help and not pushy.

23 April 2026
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Reply from Bensons For Beds - Cannock

We're so pleased you experienced great service from start to finish and appreciated our helpful team!

Team Bensons - Jess

Rated 5 out of 5 stars

We went to your Cannock branch and were…

We went to your Cannock branch and were looked after by a lovely lady named Sue.
She was professional, courteous and knowledgeable.
She made the sale very easy for us but at yhe same time gave us our own space to consider things.

5 May 2026
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Reply from Bensons For Beds - Cannock

We appreciate your positive feedback! We're so glad to hear that you found your in-store experience easy and that our team member was professional, courteous, and knowledgeable while giving you space to consider your options.

Team Bensons

Rated 5 out of 5 stars

Fantastic

Luke (from Cannock) was absolutely fantastic! We visited before Easter to see what products were available and was assisted by Luke and was then greeted by Luke a few weeks later when we were ready to purchase. He wasn’t pushy very knowledgeable, professional but friendly and helpful!
The products are of great quality with plenty of options to chose from.

3 May 2026
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Reply from Bensons For Beds - Cannock

Thank you for the lovely review! 😊 Luke will be thrilled to hear this. We’re so glad he was there at just the right moments—friendly, knowledgeable, and never pushy—and that you found plenty of great options. Enjoy your purchase and thanks for choosing us! 🛏️✨

Rated 5 out of 5 stars

Great experience from star to finish

Great experience from star to finish. All the staff were extremely helpful and gave us some great advice without being to pushy. The bed was delivered on the date and time that was agreed.

27 April 2026
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Reply from Bensons For Beds - Cannock

Thank you! 😊 We’re so pleased you had a great experience from start to finish. It’s lovely to hear our team’s helpful, no‑pressure advice and reliable delivery made everything just right. Enjoy your new bed,
Megan | Customer Care Specialist🛏️✨

Rated 5 out of 5 stars

Inshore staff friendly and helpful.

Inshore staff friendly and helpful.
Delivered on time - delivery people very helpful and considerate

17 April 2026
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Reply from Bensons For Beds - Cannock

We appreciate your feedback! We're happy to hear that our in-store staff were friendly and helpful, and that your delivery was on time and considerate.

Thank you for your positive review – Lauryn at Customer Care 💜

Rated 5 out of 5 stars

Was a great experience

Was a great experience. Sue was really hwlpful

15 April 2026
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Reply from Bensons For Beds - Cannock

Thank you for your feedback! We’re so pleased to hear you had a great experience and that Sue was really helpful — she’ll be delighted to hear your kind words.
Thank you for your positive review - Lauryn at Customer Care 💜

Rated 5 out of 5 stars

Excellent from the start

Excellent from the start , very professional in store to the excellent delivery and assembly

5 April 2026
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Reply from Bensons For Beds - Cannock

Thank you for your wonderful feedback! 😊 We’re delighted to hear everything was excellent from the very start—from the professional service in store right through to the delivery and assembly. Enjoy your new purchase, and thank you for choosing us,
Megan | Customer Care Specialist✨

Rated 5 out of 5 stars

Helpful

Helpful, professional staff

26 March 2026
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Reply from Bensons For Beds - Cannock

Thanks for your feedback — great to know our team looked after you well.

Sleep well,
Megan | Customer Care Specialist💜

Rated 5 out of 5 stars

Friendly staff and helpful service

Everyone in the store was lovely. We had great service from Rachel, who helped us navigate the huge choice of mattresses.

21 March 2026
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Reply from Bensons For Beds - Cannock

Thank you for your lovely feedback! We’re so pleased to hear everyone in store was welcoming and that Rachel helped guide you through our wide range of mattresses. We’ll be sure to pass on your kind words,
Megan | Customer Care Specialist💜

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