We had a really positive experience at Bensons for Beds in Cannock. Rachel, our sales assistant, was lovely from start to finish. She never once made us feel pressured and gave us plenty of space... See more
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Location
Switch locationUnit 10a Orbital Retail Park, Cannock, WS11 8XP Staffordshire, Cannock, GB
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Emma helped me chose my perfect bed. She was helpfu, attentive and knew the products inside out. She understood the support i needed for my health conditions and suggested options until i decided upon... See more
Company replied
The guy in the sales room, Luke, was knowledgeable of the products available and was able to advise us after listening to our needs. He was not pushy, as some salespersons can be, (had he have been,... See more
Company replied
Great support from sales staff helping me to find a good comfortable mattress match for me. Delivery was within one week and delivery was on time. I can’t fault my experience so far. I just hope the m... See more
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Company details
About Bensons For Beds - Cannock
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 10a Orbital Retail Park, Cannock, WS11 8XP, Staffordshire, Cannock, United Kingdom
4.7
Excellent
110 reviews
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We had a fantastic experience with…
We had a fantastic experience with Benson for Beds from start to finish. The staff were friendly, knowledgeable, and genuinely helpful without being pushy. They took the time to explain all the options and helped us choose the perfect bed for our needs.
19 November 2025
Reply from Bensons For Beds - Cannock
We’re thrilled to hear your experience was fantastic from start to finish! Our team prides itself on being friendly, knowledgeable, and helpful without any pressure, so it’s wonderful to know we delivered.
Thank you for your positive review Paul – Lauryn at Customer Care 💜
the benson shop in Cannock
Went into the benson shop in Cannock. The gentleman that helped was very knowledgeable and helpful . Helped to get my order through as I was struggling with this at home.
7 November 2025
Reply from Bensons For Beds - Cannock
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Rachel at the Cannock branch made our…
Rachel at the Cannock branch made our purchase very easy.
As she is helpful, knowledgeable and patient.
Thank you
9 November 2025
Reply from Bensons For Beds - Cannock
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review on the service you received. Thank you, Anthea - Team Bensons
Helpful staff
Great selection of mattresses to try in store. Staff left us to try out without following us and was happy to help when we were ready.
11 November 2025
Reply from Bensons For Beds - Cannock
We’re delighted to hear you enjoyed the great selection of mattresses and appreciated the relaxed experience in-store! Giving customers space to browse and being ready to help when needed is exactly what we aim for.
Thank you for an amazing review Tia – Lauryn at Customer Care 💜
Great staff in Cannock
Great staff in Cannock, great range available. Very happy with the Eve mattress
31 October 2025
Reply from Bensons For Beds - Cannock
We're so happy to hear you found our staff in Cannock great and that you are very happy with the Eve mattress and the range available.
Kind regards,
Megan
Customer Care Team
Excellant
As I was replacing previous purchase of mattress for adjustable bed I wanted to make sure got the right one to fit. Excellant help given and sorted in know time . Thank you
30 October 2025
Reply from Bensons For Beds - Cannock
We're glad you received excellent help finding the right mattress for your adjustable bed. We appreciate you taking the time to share your positive experience,
Megan at Customer Care
Extremely efficient and pleasant men…
Extremely efficient and pleasant men and very helpful
25 October 2025
Reply from Bensons For Beds - Cannock
We're happy to hear that the men were efficient, pleasant, and helpful. Thank you for sharing your positive experience with us,
Megan at Customer Care
Returning Customer
I am a returning customer who is confident that the bed I’ve ordered will be just as comfortable as the last one.
Rachel in the Cannock shop was extremely patient and helped me to choose everything I needed.
22 October 2025
Reply from Bensons For Beds - Cannock
We're happy to hear that you're confident in your new bed! We appreciate your continued patronage and are so glad that our team member was helpful and patient during your selection process. Thanks for your positive feedback,
Megan at Customer Care
Quick service staff took their time…
Quick service staff took their time even though it was close to closing
Explained offers
Excellent service
13 October 2025
Reply from Bensons For Beds - Cannock
We appreciate you taking the time to leave us this fantastic review. We are happy to hear that our staff provided excellent and efficient service while explaining our offers.
Thank you so much for choosing us,
Megan at Customer Care
My delivery was on time,by two well presented gentelmenman
Bensons for Beds are a Great store to deal with ,and the delivery was on time,
16 October 2025
Unprompted review
Reply from Bensons For Beds - Cannock
We're happy that you had a great experience with our store and that the delivery was on time. Thank you for your positive feedback. – Lauryn at Customer Care 💜
No pushy sales people
The sales person, Emma, was very welcoming when we first entered the store, she asked us if she could help and what we were looking for. We explained that we wanted an Ottoman bed and a firm matress for us and a bed and matress for our spare room. We (I) tried quite a few different matress and pillow combinations before we settled on the bed and matress combinations we wanted. Emma prepared a quote for us to think about and explained that there was no obligation to purchase. She also said that deals change regularly and if a better deal came up she would contact us. She contacted us a couple of days later, that resulted in a price drop saving us a deal of money. Top marks to Emma and the Bensons team
15 October 2025
Unprompted review
Reply from Bensons For Beds - Cannock
We're happy to hear that you felt welcomed and well-assisted during your visit. It's great to know that the team member helped you find the perfect bed and mattress. We appreciate you sharing your positive experience and are glad the price adjustment worked out well for you.
Come back and visit us anytime!
Megan at Customer Care
Fantastic!
The whole Bensons for Beds experience was excellent from start to finish. Rachel in the Cannock branch was amazing and helped me choose the perfect bed. She didn’t make me feel rushed to make a decision and was so knowledgeable. The delivery team and assembly service were excellent. Thank you all so much.
14 September 2025
Unprompted review
Reply from Bensons For Beds - Cannock
We're happy to hear that you had an excellent experience with us, from start to finish. It's wonderful to know that our team member was so helpful and knowledgeable. We appreciate your positive feedback regarding our delivery and assembly service.
Take care,
Megan at Customer Care
We were listened to about what we…
We were listened to about what we needed. We weren't pressured into anything. Environment was friendly, welcoming and relaxed.
25 September 2025
Reply from Bensons For Beds - Cannock
Thank you for your lovely feedback!
We’re glad you felt listened to and comfortable throughout your visit. Creating a friendly and relaxed environment is very important to us, and we’re happy it made a difference for you!
Take care,
Megan at Customer Care
Reply from Bensons For Beds - Cannock
We're happy to hear that your experience was easy and straightforward. We appreciate your feedback very much.
Thank you,
Lauryn at Customer Care.
The fantastic customer service
20 September 2025
Reply from Bensons For Beds - Cannock
We appreciate you taking the time to share your experience with us; we are so happy to hear you received fantastic customer service.
Thank you,
Lauryn at Customer Care.
Professional,friendly service
22 August 2025
Reply from Bensons For Beds - Cannock
Thank you for your kind words! We pride ourselves on providing professional and friendly service to all of our customers. It's our pleasure to make sure you have a positive experience with us.
Reply from Bensons For Beds - Cannock
We appreciate your kind words Mrs White! It's great to know our staff and service met your expectations. Thank you for your positive feedback, Megan at Customer Care
Excellent display of mattresses and beds
We were taken care of by Emma who was very professional and knowledgeable. We were very happy with our purchase and 0% finance was nice option.
22 July 2025
Unprompted review
Reply from Bensons For Beds - Cannock
Thank you for choosing our business and for taking the time to leave this amazing review! Emma is one of our top team members and we are thrilled that she provided you with exceptional service. We are glad you are happy with your purchase and our financing options. We appreciate your support, Megan at Customer Care
Great service from bensons
Your Cannock store staff were amazing they helped my elderly mother get the bed she wanted they were extremely friendly and made the experience a great one this along with the delivery service which filled all expectations and those guys were polite and friendly too well done bensons I will definitely recommend you to everyone in future 😁👍
26 June 2025
Unprompted review
Reply from Bensons For Beds - Cannock
Thank you for your wonderful review! We are thrilled to hear that our staff at our Cannock store went above and beyond to assist your mother and make her experience a great one. We pride ourselves on providing excellent customer service and we are so happy to have exceeded your expectations. Thank you for choosing Bensons, we appreciate your recommendation and look forward to seeing you again in the future! Megan at Customer Care
BENSONS FOR BEDS is a great company to…
BENSONS FOR BEDS is a great company to but a bed from very easy lots on offer very good prices excellent service and delivery service cant say enough good things about them great company
1 July 2025
Unprompted review
Reply from Bensons For Beds - Cannock
Thank you for your positive review! We strive to provide a wide selection at affordable prices and exceptional service for our customers. We're glad you had a great experience shopping with us and we appreciate your support, Megan at Customer Care
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