Tried the bed and orthopaedic mattress options in store but ordered online to allow cash back options. Good delivery options and delivered nil issues. Have had the divan bed with Mammoth mattress 2 mo... See more
Company replied
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See what reviewers are saying
Great sales man in branch, took time to listen to what we needed Patient while we made our decisions, never felt hurried or pressured Thank you Zaidu Delivery excellent
Company replied
Great service. Very attentive but not pushy salesman with excellent knowledge of the products available. This is the second mattress I have purchased from this store and both salesmen have been excell... See more
Company replied
Sab at your store in croydon was fantastic, we purchased a bed with him before but unfortunately had to cancel it due to personal circumstances. We went and explained everything and the team where ver... See more
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Company details
About Bensons For Beds - Croydon407
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
230 Purley Way, CR0 4XG, Croydon, London, United Kingdom
- 2086867946
4.7
Excellent
447 reviews
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We never got the assembly guide for the…
We never got the assembly guide for the bed frame given to us
11 March 2026
Unprompted review
Reply from Bensons For Beds - Croydon407
Sorry to hear the assembly guide wasn’t included with your bed frame. Please provide the order details as soon as you can so we can send this to you.
Thank you,
Megan at Customer Care
The staff in store were amazing
The staff in store were amazing, couldn't have been more helpful
6 March 2026
Reply from Bensons For Beds - Croydon407
SUSAN,
We're so pleased the store staff were amazing and incredibly helpful. We appreciate you sharing your positive experience with us!
Team Bensons
Reply from Bensons For Beds - Croydon407
We appreciate your feedback! We're delighted you found our service friendly and helpful, with no sales pressure. Thanks!
Team Bensons
Its a lovely shop.and so are all that…
Its a lovely shop.and so are all that work there
12 February 2026
Reply from Bensons For Beds - Croydon407
Thank you for your lovely review Mrs Danson! We’re so glad you think the shop is lovely — and the team will be thrilled to hear your kind words. We really appreciate it,
Megan at Customer Care😊
A great experience.
All round a great experience made the more pleasurable with the attention and guidance of Zahid in the Croydon store who looked after us from the purchase of our four beds, mattresses and headboards to final delivery a few weeks later.
1 December 2025
Reply from Bensons For Beds - Croydon407
All round a great experience made the more pleasurable with the attention and guidance of Zahid in the Croydon store who looked after us from the purchase of our four beds, mattresses and headboards to final delivery a few weeks later.
Thanks again for your support—it means a lot!
Megan at Customer Care
Great expierence
Bed and Mattess arrived within the scheduled time slot.Taken to the correct bedroom. Old mattress removed. Delivery men curteous and efficient.
Very quick and efficient.
13 February 2026
Reply from Bensons For Beds - Croydon407
We appreciate you sharing your feedback. We're happy to hear that the bed and mattress arrived on time and the delivery team was courteous and efficient in removing the old mattress. Thank you for your positive review – Lauryn at Customer Care 💜
Really great experience
Really great experience.
Kelvin went out of his way to be helpful, providing lots of useful info, taking the time to listen to me and help me find a mattress that was just right.
I didn’t feel rushed and would highly recommend.
13 February 2026
Reply from Bensons For Beds - Croydon407
We're happy to hear that you had a great experience. It's wonderful that our team member was so helpful and attentive in assisting you with your mattress selection. We appreciate your recommendation.
The salesperson I approached was very…
The salesperson I approached was very helpful . I wanted the same mattress that I had bought about 7 years ago and she found my details on the system and directed me to the mattress that was the same one .All done with ease so thank you to the sales lady who helped me .
11 February 2026
Reply from Bensons For Beds - Croydon407
We're happy to hear that the salesperson was very helpful in finding the same mattress you purchased previously. We appreciate you taking the time to share your positive experience!
Stewart - Bensons Team
Our sales man Alton had good knowledge…
Our sales man Alton had good knowledge about the beds and our needs. Was very patient and great sense of humour.
10 February 2026
Unprompted review
Reply from Bensons For Beds - Croydon407
We're happy to hear that our sales team had good knowledge and was patient while assisting you with your needs. We appreciate your positive feedback!
Stewart - Bensons Team
Returned to Bensons after 7 years to…
Returned to Bensons after 7 years to buy a similar firm Sealy orthopaedic mattress - prices have gone up significantly but still competitive.
We were fortunate to see the same lead sales guy who sold us the original. His advice and service was exemplary and his knowledge on a different level.
Would recommend but you need deep pockets!
9 February 2026
Reply from Bensons For Beds - Croydon407
We appreciate you choosing us again after seven years! We're glad that you found our prices competitive and that our sales team member provided exemplary service. Thank you for recommending us and for your feedback.
Stewart - Bensons Team
Beautifully designed wardrobe
Beautifully designed wardrobe. Their communication and customer services were excellent. The two gentleman that came to assemble the wardrobe were, friendly, professional and tided up after themselves.
28 January 2026
Reply from Bensons For Beds - Croydon407
We're happy to hear you find the wardrobe beautifully designed! It's great our communication and service were excellent and that the assembly team was friendly and professional. Thank you!
- Jessica at Team Bensons
Reply from Bensons For Beds - Croydon407
We're happy to hear that you felt comfortable during your visit and that our team was helpful. Thank you for your positive feedback!
Great customer service
Great customer service. Alton fully explained the difference between each mattress we considered, which made choosing the best one for our needs very easy.
5 February 2026
Reply from Bensons For Beds - Croydon407
We're so glad to hear that our service made it easy to choose the best mattress for your needs. Thank you for sharing your positive experience with us!
The Store person/delivery people were nice
The Store person was nice, friendly and also delivery people were professional.
8 February 2026
Reply from Bensons For Beds - Croydon407
Thanks for the great review! We’re delighted to hear that our store team was friendly and that the delivery crew were professional. We really appreciate you sharing your experience with us,
Megan at Customer Care
Great service and good build so far
Great service and good build so far. Delivery team Andy and James with apprentice were great. Good lifting as we had 3 beds. Respectful…removed shoes in the house without asking, so top marks. Zaid in Croydon friendly salesman.
5 February 2026
Reply from Bensons For Beds - Croydon407
We're happy to hear that you received great service and a good build. It's wonderful the delivery team was respectful and helpful with your new beds. We appreciate your positive feedback.
Very Good
Kept informed of when delivery was happening, a good app that you could track it on.
Delivery guys very polite & efficient.
4 February 2026
Reply from Bensons For Beds - Croydon407
We appreciate you sharing your feedback! We're happy to hear that you were well-informed about your delivery and that our team was polite and efficient.
It was all in what was promised!
It was all in what was promised!
My new bed is lovely too!
3 February 2026
Unprompted review
Reply from Bensons For Beds - Croydon407
We're happy to hear that everything met your expectations! We're glad you're enjoying your new bed; thank you for your positive feedback.
Purley Way Store
Sales person was helpful and not pushy. Good selection of beds and well laid out.
31 January 2026
Reply from Bensons For Beds - Croydon407
We appreciate you taking the time to share your experience. We're so glad to hear that our sales person was helpful and you liked our selection.
Great service throughout
Great service both in the store, sorting and changing the delivery process and when the mattress was delivered. All very slick. Would buy from them again.
29 January 2026
Reply from Bensons For Beds - Croydon407
We're happy to hear that you received great service in our store and with the delivery process. We appreciate your feedback and would be glad to serve you again,
Megan at Customer Care
It was a pleasant experience to…
It was a pleasant experience to purchase from knowledgeable and friendly staff, info given at purchase and regular updates on delivery.
Delivery was faultless by the staff whom immediately offered to take off their boots when bringing the mattress in and took upstairs.
Good stuff, very pleased all round.
26 January 2026
Unprompted review
Reply from Bensons For Beds - Croydon407
We're happy to hear you had a pleasant purchase experience with our knowledgeable and friendly staff. We appreciate you mentioning the informative updates and the faultless delivery. We're glad you're pleased all round.
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