Bensons For Beds - Grimsby694 Reviews 

235
TrustScore 5 out of 5

4.8

Unit A Victoria Retail Park, Victoria St North, DN31 1GB Grimsby, South Humberside, GB


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Rated 5 out of 5 stars

Employer, Adrian greeted us with a smile and went out of his way to help us while we were at the store. Nothing was too much trouble! We tried lots of different mattresses as wanted the right one. We... See more

Company replied

Rated 5 out of 5 stars

In store experience was great. Staff knowledgeable. The mattress is very comfy however, upon unrolling the yellow tape from the packaging has left 3 small yellow marks on the mattress. Not what we wou... See more

Company replied

Rated 5 out of 5 stars

Our experience with Bensons Grimsby was nothing but exceptional, Lee was a diamond sales guy, what every customer wants, doesn’t pressure sell, lets the product and your choice do the sell he answers... See more

Company replied

Rated 5 out of 5 stars

The whole experience of buying a new mattress was very good. We had discussed having a new mattress and happened to pass Benson while in a town nearish to where we live. The sales guy was very h... See more

Company replied


Company details

  1. #76 of 228 best companies in Bedroom furniture shop
  2. #42 of 115 best companies in Bed shop
  3. #28 of 87 best companies in Bedding Shop
  4. #28 of 86 best companies in Mattress Shop

About Bensons For Beds - Grimsby694

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit A Victoria Retail Park, Victoria St North, DN31 1GB, Grimsby, South Humberside, United Kingdom

  • 1472403088

4.8

Excellent

TrustScore 5 out of 5

235 reviews

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4.8

All reviews

(235)

25,510 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely brilliant experience.

From sale to delivery everything was perfect. Martin at Grimsby branch helped us find the best mattress and bed to match, delivery date given for 5/6 weeks later as we expected. Delivery date was as agreed, on time and the delivery guys was brilliant. Couldn't fault a thing. Beds great solid quality and mattress is fantastic. 100% recommended.

5 January 2024
Rated 5 out of 5 stars

Great experience so far

We went in to the store for a look, with an interest but absolutely no intention to buy.
The salesman was very informed, he gave thorough explanation of everything and guidance on the options available to us.
He was by no means a pushy salesman, but we left the store with a full bed, headboard and mattress package.
There is a months wait on the delivery, but so far so good as far as our experience has been

16 February 2024
Rated 1 out of 5 stars

Sadly wrong product was delivered

Sadly wrong product was delivered. We ordered brown and a grey, reject was attempted to be delivered.

The delivery guys were fab, very compassionate and to be fair after a few phone calls a refund was give .

The whole experience has put us starting a business back 2 months due to needing the beds to move rooms and create an office.

6 February 2024
Rated 5 out of 5 stars

Good Staff.Good Products.

A pleasant welcome into the store as the 2 staff interrupted their own discussion to welcome me.
Helpful advice about the items and good interpersonal skills from employee.
Additional inquiries done on my behalf by employee on his own volition.
This was my second visit after attending the store in December which was followed by excellent customer service and delivery.

1 February 2024
Rated 5 out of 5 stars

Excellent service

I went in Bensons with my 13year old daughter today to purchase her a new bed and was served by a gent named Lee he was super helpful and listened to exactly what I wanted, he didn’t try to over sell his knowledge of beds and mattress was fantastic I was super impressed with my whole experience I got exactly what I wanted supper impressed will be returning in the next 6 months to replace my bed.

10 January 2024
Rated 5 out of 5 stars

Great service from Lee

Great service from Lee. Helped to find the perfect mattress that appeased both me and my husband who wanted different things. Suggested products upon request and didn't feel pressured. 100% recommend!

7 January 2024
Rated 5 out of 5 stars

The sales assistant Lee

The sales assistant Lee, was very helpful, he had knowledge of the products he was advising us on. He was not a pushy sales person.

4 January 2024

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