Bensons For Beds - Hull678 Reviews 

554
TrustScore 5 out of 5

4.9

Unit 10b St Andrews Quay Retail Park, HU3 4SA Hull, North Humberside, GB


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Rated 5 out of 5 stars

From the moment I entered the store to completing my order, the staff, especially Tom and Zain, were very patient helpful. Their knowledge of the goods they have and the options available to me helped... See more

Company replied

Rated 5 out of 5 stars

We visited the Hull St Andrews Quay store and were helped by Natalie to choose our new bed. We didn’t go in to actually purchase a new bed on that day but Natalie was so helpful and went above and be... See more

Company replied

Rated 3 out of 5 stars

We were left waiting for around 15 minutes despite already having spoken to two representatives in store and explaining what we wanted. One of the reps was stood drinking tea which we found highly unp... See more

Company replied

Rated 5 out of 5 stars

Great service. No intimidating sales staff, ALL staff members the day we went in were ALL really nice people. No forced sales and very knowledgeable on what they had to offer. We felt we were supporte... See more

Company replied


Company details

  1. #75 of 224 best companies in Bedroom furniture shop
  2. #39 of 113 best companies in Bed shop
  3. #28 of 85 best companies in Bedding Shop
  4. #29 of 86 best companies in Mattress Shop

About Bensons For Beds - Hull678

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 10b St Andrews Quay Retail Park, HU3 4SA, Hull, North Humberside, United Kingdom

  • 1482219147

4.9

Excellent

TrustScore 5 out of 5

554 reviews

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4.9

All reviews

(554)

23,982 reviews in the last 12 months

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Rated 5 out of 5 stars

From the moment I entered the store to…

From the moment I entered the store to completing my order, the staff, especially Tom and Zain, were very patient helpful. Their knowledge of the goods they have and the options available to me helped a great deal. I had two visits to the store, Tom provided quotes and payment options and follow up calls as promised with no pressure at all. The customer experience was excellent and I’m now very excited to receive my new bed set very soon. Highly recommend Bensons for beds.

28 June 2026
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Reply from Bensons For Beds - Hull678

We're so pleased to hear about your excellent experience in our store! It's wonderful that our team provided such patient, helpful, and knowledgeable assistance, and that you felt no pressure. We hope you enjoy your new bed set!

Team Bensons

Rated 5 out of 5 stars

I got exactly what I wanted great…

I got exactly what I wanted great service very helpful staff and great after customer service

28 June 2026
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Reply from Bensons For Beds - Hull678

We're so pleased you received exactly what you wanted and experienced great service from our helpful staff. Thank you for your kind feedback!

Team Bensons

Rated 5 out of 5 stars

Staff where helpfull and knowledgeable…

Staff where helpfull and knowledgeable about the products. Gave me time and didn't try to force any particular product on me. Would recommend to others

22 June 2026
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Reply from Bensons For Beds - Hull678

We appreciate your feedback! It's wonderful to hear our team was helpful and knowledgeable, giving you time to choose without pressure. Thank you for recommending us!

Team Bensons

Rated 5 out of 5 stars

The products are excellent quality

The products are excellent quality. Delivery team very helpful.

19 June 2026
Unprompted review
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Reply from Bensons For Beds - Hull678

We're pleased you found our products excellent and our team helpful. Thank you!

Team Bensons

Rated 5 out of 5 stars

Friendly and courteous staff in store…

Friendly and courteous staff in store and delivery team, Reece and Andy P were fab. Have used Bensons before and definitely will again.

15 June 2026
Unprompted review
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Reply from Bensons For Beds - Hull678

We're so pleased our in-store and delivery teams were friendly and courteous. We truly appreciate your continued loyalty!

Team Bensons

Rated 5 out of 5 stars

Bed buying experience

We visited the Hull St Andrews Quay store and were helped by Natalie to choose our new bed. We didn’t go in to actually purchase a new bed on that day but Natalie was so helpful and went above and beyond to help us choose a new bed we ended up buying one there and then. Excellent customer service so far.

9 June 2026
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Reply from Bensons For Beds - Hull678

We're so glad to hear you had such a positive experience in our store! It's wonderful to know our team went above and beyond to help you find the perfect bed. Thank you for sharing your excellent feedback.

Team Bensons

Rated 5 out of 5 stars

A great experience

We wanted a new bed for the grandchildren, and other visitors, to replace the sofa-bed. We found just what we wanted, having seen it on your website, at which point Michael came over to ask if we needed any help. Not with the bed, but he told us about the various mattresses which was helpful. We completed the sale and he went through everything that would happen. At no point was there any pressure selling, which puts me off. I will ask for help when I need it, but it was not necessary. A great afternoon out!

9 June 2026
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Reply from Bensons For Beds - Hull678

We are so pleased to hear you found the perfect bed for your family! It's wonderful that our team member provided helpful information about mattresses without any pressure. We appreciate you sharing your positive experience.

Team Bensons

Rated 5 out of 5 stars

Assistance in the shop was spot on

Assistance in the shop was spot on. Not too much, but there with all the information and help when it was needed.

27 April 2026
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Reply from Bensons For Beds - Hull678

We're so glad our team provided the right amount of support and information. We appreciate your kind feedback!

Team Bensons

Rated 4 out of 5 stars

Friendly and knowledgeable staff

Friendly and knowledgeable staff.
Allowed us to look around without pressure but available for questions when needed.

24 May 2026
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Reply from Bensons For Beds - Hull678

We're so pleased you found our staff friendly and knowledgeable, and appreciated the no-pressure environment. Thank you for your feedback!

Team Bensons

Rated 5 out of 5 stars

Great service from Letty

Great service. No intimidating sales staff, ALL staff members the day we went in were ALL really nice people. No forced sales and very knowledgeable on what they had to offer. We felt we were supported well with our purchase and were served by Letty. Such a lovely pleasant person with a lot of people skills which helps you feel valued as a customer and she was devoted to helping us get a comfortable, good nights sleep. Delivery coming soon.

3 June 2026
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Reply from Bensons For Beds - Hull678

We are so pleased to hear that our team provided such a positive and supportive experience. It's wonderful that you felt valued and well-assisted in finding the perfect solution for a good night's sleep. Thank you for your kind words!

Team Bensons

Rated 5 out of 5 stars

Excellent delivery service from Bensons

Excellent delivery service from Reece & Colin. On time. Quick and proficient assembly of bed. Tutorial on how to take it apart. Tidied all packaging away plus an old mattress.

1 June 2026
Unprompted review
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Reply from Bensons For Beds - Hull678

We're so happy to hear about your excellent delivery experience and the efficient assembly of your bed. Thank you for sharing your positive feedback!

Team Bensons

Rated 5 out of 5 stars

Good service

A great company for trying out beds
have a good reputation and the staff are friendly
Mike who served us was very helpful in everything we wanted

28 May 2026
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Reply from Bensons For Beds - Hull678

We're so pleased you found our company great for trying beds and that our staff were friendly and helpful. Thank you for your kind words!

Team Bensons

Rated 5 out of 5 stars

Best Sleep Ever? Try igel

Having already had an igel mattress for five years, there was no other bed for me. My previous mattress was sadly discontinued but Lettie at the Hull store took the time to show me the newer igel options. I was never rushed and tried out all the display models. I decided upon the igel 5000 firm mattress. I Only had to wait 3 weeks from order to delivery. The mattress is very comfortable and supports you in the best way. Looking forward to many more wonderful nights sleep. Thank you ☺️

20 May 2026
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Reply from Bensons For Beds - Hull678

We are so pleased you found the perfect mattress and had such a positive experience with our team. It's wonderful to know you're looking forward to many comfortable nights of sleep. Thank you for your kind words!

Team Bensons

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