Staff were very friendly, helpful and knowledgeable, they talked us through all the different options and let us try out loads of beds. They were not pushy at all they just left us to keep trying the... See more
Company replied
Location
Switch locationUnit 10b St Andrews Quay Retail Park, HU3 4SA Hull, North Humberside, GB
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See what reviewers are saying
Helpful, well-informed staff at the store. Mattress delivered on time and expertly manoeuvred upstairs and onto bed frame. Followed by a good night's sleep.
Company replied
Delivery and old matress removal not as described but charged £60 and £49 for the "service". Old matress was not wrapped for removal just thrown in the back of the van. All protective material not rem... See more
Company replied
Tom the salesman in the St Andrews Quay store in Hull was extremely helpful, knowledgeable, friendly and true to his word. The service and delivery was excellent.
Company details
- #76 of 228 best companies in Bedroom furniture shop
- #41 of 115 best companies in Bed shop
- #29 of 87 best companies in Bedding Shop
- #28 of 87 best companies in Mattress Shop
About Bensons For Beds - Hull678
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 10b St Andrews Quay Retail Park, HU3 4SA, Hull, North Humberside, United Kingdom
- 1482219147
4.9
Excellent
582 reviews
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The lady that helped us with our…
The lady that helped us with our purchase was polite, friendly, spoke to us about different options, showed us all different combinations of wardrobes, the delivery was efficient and the guys that fitted the wardrobe were helpful and provided a good service.
1 January 2026
Reply from Bensons For Beds - Hull678
We're happy to hear that the team member was polite and helpful, explaining the different wardrobe options. It's great to know the delivery and fitting service were also efficient and helpful. Thank you!
Team Bensons
Comfy Mattress - When we visited Bensons for Beds we…
When we visited Bensons for Beds we were greeted by a very pleasant sales person called Michael. We found him to be very helpful, pleasant & knowledgeable about all the beds In store. We tried out a few beds & pillows & were soon able to make our choice.
He gave us a delivery date before we left the store which wasn’t too far ahead. On the day of delivery we were kept up to date with times of this & were called within the hour so we knew when to expect this. When the bed & pillow arrived we were met by 2 very pleasant men. The driver called Lee & his assistant John. They soon took our old mattress out & brought in the new one & straight down the hallway into the bedroom. They soon removed the packaging & even held up the mattress so I could adjust the valance around the base. They were respectful to our property, shared a few pleasantries with us & they were gone. I would certainly recommend this company to friends & family & we love our new mattress & pillow
30 April 2026
Reply from Bensons For Beds - Hull678
We're happy to hear that you had such a positive experience in our store and that our sales team was so helpful. It's great to know the delivery went smoothly and that you are enjoying your new mattress and pillow. Thank you for recommending us!
Team Bensons
Steve at the store very helpful without…
Steve at the store very helpful without being
to pushy, able to try the mattress s, and gave all the information we needed.
The two you men Colin and Reece who delivered our mattress were on time as given on the email, and very polite and helpful.
1 May 2026
Reply from Bensons For Beds - Hull678
We're happy to hear that you found our store associate helpful and informative, and that you were able to try out the mattresses. We're also glad the delivery team were punctual, polite and helpful.
Team Bensons
Painless experience.
Quick, efficient choice of mattress, Good email reminders as goods were being made. Good delivery process.
25 April 2026
Reply from Bensons For Beds - Hull678
Thank you for your feedback! 😊 We’re delighted to hear choosing your mattress was quick and efficient, that our email updates were helpful along the way, and that delivery went smoothly. Enjoy your new mattress and happy sleeping! 🛏️✨
Delivery service excellent very helpful…
Delivery service excellent very helpful and respectful beds lovely
27 April 2026
Reply from Bensons For Beds - Hull678
Thank you! 😊 We’re delighted to hear our delivery team were helpful and respectful—and that you’re loving your new beds too. Enjoy the comfort and happy sleeping,
Megan | Customer Care Specialist✨
A warm greeting followed by good advice.
20 April 2026
Reply from Bensons For Beds - Hull678
Much appreciated—friendly greetings and good advice are exactly what we aim for.
Thanks again for your support — we truly appreciate it,
Megan | Customer Care Specialist💜
Very good customer service.
17 April 2026
Reply from Bensons For Beds - Hull678
Thank you for your feedback. We’re pleased to hear that you had a good experience and appreciate you taking the time to share this with us.
Thank you for your positive review – Lauryn at Customer Care 💜
Whole experience efficient, friendly and a quality, comfortable product.
Very helpful and friendly staff. We were able to use the system available to gauge the firmness of the mattress, and we chose a mattress we had previously purchased for another bed. Delivery was on time, and the drivers were efficient and friendly. The whole process was so easy. Will definitely use Bensons again.
17 April 2026
Reply from Bensons For Beds - Hull678
Thank you for your wonderful review! We’re so pleased our friendly team could help you find the perfect mattress using our firmness system, and that delivery was smooth, on time, and easy from start to finish. We’ll look forward to welcoming you back again!
Thank you for your positive review - Lauryn at Customer Care 💜
Reply from Bensons For Beds - Hull678
We love to hear that! We’re so pleased everything went smoothly from beginning to end.
Thank you for your positive review - Lauryn at Customer Care 💜
Delivered on time and in perfect…
Delivered on time and in perfect condition
2 April 2026
Unprompted review
Reply from Bensons For Beds - Hull678
Really appreciate your feedback — punctual delivery and great care is what we aim for.
Thank you once again for your kind words. We're always here if you need anything further,
Megan | Customer Care Specialist💜
Reply from Bensons For Beds - Hull678
We appreciate you letting us know that you found the service both very good and efficient! Thank you for your positive review.
Team Bensons
We met Tom at Bensons for Beds in Hull…
We met Tom at Bensons for Beds in Hull at St Andrews Quay, he answered all our questions and helped give us a great quote!
11 April 2026
Unprompted review
Reply from Bensons For Beds - Hull678
We're happy to hear that you received helpful answers and a great quote at our Hull store. We appreciate you taking the time to share your positive experience!
Team Bensons
Tom was very knowledgeable and…
Tom was very knowledgeable and experienced in advising us and also extremely friendly and left us to make our decision without being pushy. All in all our experience from the company has been excellent!
6 April 2026
Reply from Bensons For Beds - Hull678
We're so glad to hear that you found our advice helpful and appreciated the pressure-free environment. It's wonderful that your overall experience with us has been excellent!
Team Bensons
Reply from Bensons For Beds - Hull678
Thank you for your kind feedback — We appreciate it very much!
Take care, sleep well and we hope to see you again soon,
Megan | Customer Care Specialist💜
Letty the salesperson was very helpful…
Letty the salesperson was very helpful and knowledgeable regarding my questions
30 March 2026
Reply from Bensons For Beds - Hull678
Lovely feedback! We’re so pleased Letty was helpful and answered all your questions 🙌
See you next time! Megan at Customer Care 😊
Very efficient
Very efficient, knowledgeable and professional service from our sales woman.
31 March 2026
Reply from Bensons For Beds - Hull678
We're delighted to hear that you found our service efficient, professional, and that our sales team member was knowledgeable. Thanks for the feedback!
Reply from Bensons For Beds - Hull678
Thank you! 😊 We’re really pleased to hear you received good service and excellent delivery. Your feedback is much appreciated,
Megan | Customer Care Specialist⭐
Full experience has been excellent
Friendly, knowledgeable and approachable staff in store, from order to payment felt heard and understood. Delivery organised with assembly. We were kept up to date and informed of all of the process. Delivery was excellent- assembly done with care and thought. Highly recommend
1 April 2026
Unprompted review
Reply from Bensons For Beds - Hull678
Thank you for the wonderful review! 😊 We’re delighted to hear you felt heard and supported from order through to payment, and that the delivery and assembly were handled with such care. Keeping you informed every step of the way is really important to us. Thanks so much for the recommendation—we truly appreciate it,
Megan | Customer Care Specialist💜
Jon was fantastic very good customer…
Jon was fantastic very good customer service
30 March 2026
Unprompted review
Reply from Bensons For Beds - Hull678
Thank you for the great feedback! We’re delighted to hear Jon provided fantastic customer service — we’ll be sure to pass on your kind words!
Thank you,
Megan | Customer Care Specialist😊✨
Friendly and efficient sales staff
26 March 2026
Reply from Bensons For Beds - Hull678
Thanks for your feedback Mr Lawtey! We’re glad you found our staff both friendly and efficient,
Megan | Customer Care Specialist🌟
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