Staff were very friendly, helpful and knowledgeable, they talked us through all the different options and let us try out loads of beds. They were not pushy at all they just left us to keep trying the... See more
Company replied
Location
Switch locationUnit 10b St Andrews Quay Retail Park, HU3 4SA Hull, North Humberside, GB
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See what reviewers are saying
First time purchasing from Benson, the staff at the Hull branch were friendly and informative with no hard sell. A pleasant experience.
Company replied
Helpful, well-informed staff at the store. Mattress delivered on time and expertly manoeuvred upstairs and onto bed frame. Followed by a good night's sleep.
Company replied
Delivery and old matress removal not as described but charged £60 and £49 for the "service". Old matress was not wrapped for removal just thrown in the back of the van. All protective material not rem... See more
Company replied
Company details
- #76 of 228 best companies in Bedroom furniture shop
- #41 of 115 best companies in Bed shop
- #29 of 87 best companies in Bedding Shop
- #28 of 87 best companies in Mattress Shop
About Bensons For Beds - Hull678
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 10b St Andrews Quay Retail Park, HU3 4SA, Hull, North Humberside, United Kingdom
- 1482219147
4.9
Excellent
583 reviews
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Great service from Letty
Great service. No intimidating sales staff, ALL staff members the day we went in were ALL really nice people. No forced sales and very knowledgeable on what they had to offer. We felt we were supported well with our purchase and were served by Letty. Such a lovely pleasant person with a lot of people skills which helps you feel valued as a customer and she was devoted to helping us get a comfortable, good nights sleep. Delivery coming soon.
3 June 2026
Reply from Bensons For Beds - Hull678
We are so pleased to hear that our team provided such a positive and supportive experience. It's wonderful that you felt valued and well-assisted in finding the perfect solution for a good night's sleep. Thank you for your kind words!
Team Bensons
Excellent delivery service from Bensons
Excellent delivery service from Reece & Colin. On time. Quick and proficient assembly of bed. Tutorial on how to take it apart. Tidied all packaging away plus an old mattress.
1 June 2026
Unprompted review
Reply from Bensons For Beds - Hull678
We're so happy to hear about your excellent delivery experience and the efficient assembly of your bed. Thank you for sharing your positive feedback!
Team Bensons
Tom was amazing very knowlegable…
Tom was amazing very knowlegable regarding our purchess
29 May 2026
Reply from Bensons For Beds - Hull678
We're so glad to hear about your positive purchase experience. Thank you for your kind words!
Team Bensons
Excellent service from the moment we…
Excellent service from the moment we walked into the Hull store
1 June 2026
Reply from Bensons For Beds - Hull678
We're so happy to hear about your excellent service at our Hull store! Thank you for your positive feedback.
Team Bensons
Good service
A great company for trying out beds
have a good reputation and the staff are friendly
Mike who served us was very helpful in everything we wanted
28 May 2026
Reply from Bensons For Beds - Hull678
We're so pleased you found our company great for trying beds and that our staff were friendly and helpful. Thank you for your kind words!
Team Bensons
Best Sleep Ever? Try igel
Having already had an igel mattress for five years, there was no other bed for me. My previous mattress was sadly discontinued but Lettie at the Hull store took the time to show me the newer igel options. I was never rushed and tried out all the display models. I decided upon the igel 5000 firm mattress. I Only had to wait 3 weeks from order to delivery. The mattress is very comfortable and supports you in the best way. Looking forward to many more wonderful nights sleep. Thank you ☺️
20 May 2026
Reply from Bensons For Beds - Hull678
We are so pleased you found the perfect mattress and had such a positive experience with our team. It's wonderful to know you're looking forward to many comfortable nights of sleep. Thank you for your kind words!
Team Bensons
Reply from Bensons For Beds - Hull678
We're delighted you appreciated our prices and service! Thank you.
Team Bensons
Excellent service from walking in the…
Excellent service from walking in the shop to delivery
21 May 2026
Reply from Bensons For Beds - Hull678
We're delighted you received excellent service from start to finish. Thank you!
Team Bensons
I had a mattress which developed a fault
I had a mattress which developed a fault a technician came out and failed the mattress I was able to get a new one with no problems, unfortunately the new one was too firm for us and I was able to change it to a softer one with no hassle at all delivered and installed quickly, the only thing I wasn’t happy with was having to pay a fee for changing the mattress when it’s a comfort guarantee that you can swap if any problems
14 May 2026
Unprompted review
Reply from Bensons For Beds - Hull678
We appreciate you sharing your experience. We are glad we could assist with the mattress exchange. We note your feedback regarding the fee for the comfort guarantee exchange. We are always reviewing our policies.
Team Bensons
Delivery guys were great
Delivery guys were great. On time, polite and courteous, respectful of our property (shoes off). Carried the mattress up stairs and put it on the bed all with a smile . What more could you ask. Cheers guys.
15 May 2026
Reply from Bensons For Beds - Hull678
We're so pleased to hear our delivery team was on time, polite, and respectful of your home! It's wonderful they provided such great service with a smile. Thank you for your kind feedback.
Team Bensons - Jess
Reply from Bensons For Beds - Hull678
Thank you for your review
Team Bensons - Jess
The 3B’s (Bestie Benson Beds)
Good value for money but still providing a quality product. Natalie the member of staff at the Hull branch was very helpful, making the decision to buy the right bed easier.
We had good communication throughout, from the time we placed the order to when the bed was delivered. The delivery team were on time and very efficient and respectful during the setup.
15 May 2026
Reply from Bensons For Beds - Hull678
We're so pleased to hear you found great value and quality! It's wonderful that our team member made your decision easier and that communication was excellent throughout. We're also glad the delivery team was efficient and respectful. Thank you for your kind feedback!
Team Bensons - Jess
Hull Benson for beds
Professional services from showroom to deliver, excellent customer services, good value on mattress
9 May 2026
Reply from Bensons For Beds - Hull678
We're so pleased you experienced professional service from showroom to delivery and found great value in your mattress. Thank you!
Team Bensons - Jess
Helpful service
The sales person was very knowledgeable and knew the products very well. Not pushy but helpful.
10 May 2026
Reply from Bensons For Beds - Hull678
That’s great to hear! 😊 Knowledgeable, helpful, and no pressure—thanks so much for the lovely feedback✨
Reply from Bensons For Beds - Hull678
Thank you! 😊 We’re glad you found the staff friendly and helpful—it really makes a difference. We appreciate you taking the time to share your feedback! ⭐
Buying process quick & efficient
Buying process quick & efficient.
Not taken delivery of bed as yet as we are not quite ready.
21 April 2026
Reply from Bensons For Beds - Hull678
Thanks for the great feedback! 😊 We’re glad the buying process was quick and efficient, and we’ll be ready whenever you are for delivery. Looking forward to completing the experience when the time’s right! 🛏️✨
Great experience from entering the…
Great experience from entering the store to delivery of new mattress. Staff all excellent. Knowledgeable, friendly and efficient. And good value product.
11 May 2026
Reply from Bensons For Beds - Hull678
Thank you for your wonderful feedback! We’re delighted you had a great experience from start to finish, and that our team’s knowledge, friendliness, and efficiency stood out. Enjoy your new mattress! 😊
Helpful
Very helpful no hard sell like dreams Steve in Hull was very friendly and helpful
7 May 2026
Reply from Bensons For Beds - Hull678
We're happy to hear that you found our team member to be friendly and helpful, without being pushy. We appreciate your positive feedback!
Team Bensons
Mike was really helpful and…
Mike was really helpful and informative. He explained all the offers and didn’t try to up sell.
7 May 2026
Reply from Bensons For Beds - Hull678
We appreciate your feedback! We're so happy to hear that our team member was helpful and informative and explained the offers without being pushy.
Team Bensons
Reply from Bensons For Beds - Hull678
We're happy to hear that our team member was helpful when you were choosing your bed base. Thank you for the positive feedback!
Team Bensons
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