The lady who served us provided excellent service. We arrived late in the afternoon, but she stayed behind and allowed us to make the choice of bed with no pressure, allowing plenty of time to come to... See more
Company replied
Location
Switch locationUnit 6b Keighley Retail Park, Hardings Road, BD21 3NJ Keighley, West Yorkshire, GB
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See what reviewers are saying
Ruby, a very knowledgeable and helpful young woman. She answered all our questions professionally and helped us make our final decision. A definite asset to your sales team. Good choice of beds to ch... See more
Company replied
There are a lot of mattresses out there! Choosing one that suited both of us was important and at a price we considered affordable. The sales lady was helpful and pleasant without being pushy - we d... See more
We visited the Keighley store twice and Hadiqa was extremely helpful on both occasions. She demonstrated the different mattress options by using the SleepPro machine and showing us the various mattr... See more
Company replied
Company details
About Bensons For Beds - Keighley233
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6b Keighley Retail Park, Hardings Road, BD21 3NJ, Keighley, West Yorkshire, United Kingdom
- 1535663079
4.8
Excellent
280 reviews
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The sale person
The sale person. Same,very friendly and knew her products. Very informative. She made the whole process simple.
23 July 2025
Reply from Bensons For Beds - Keighley233
Thank you for your kind words! Our team takes pride in providing exceptional service and product knowledge to make your experience as smooth as possible. We appreciate your support and hope to see you again soon, Megan at Customer Care
Ruby in the Keighley store was…
Ruby in the Keighley store was excellent!
10 July 2025
Unprompted review
Reply from Bensons For Beds - Keighley233
Thank you for the wonderful review! We are delighted to hear that Ruby provided excellent service at our Keighley store. We will be sure to pass along your kind words to her. Come back and see us soon! Megan at Customer Care 😀
The member of staff concerned was very…
The member of staff concerned was very good, helpful & knowledgeable.
29 June 2025
Reply from Bensons For Beds - Keighley233
Thank you for your kind words! We strive to provide excellent service and are happy to hear our staff was helpful and knowledgeable. We appreciate your support and hope to see you again soon, Megan at Customer Care
Bed and Mattress
Ruby at Keighley branch was very helpful. Very polite and caring. Job well done.
26 June 2025
Unprompted review
Reply from Bensons For Beds - Keighley233
We're happy to hear that our service met your needs. We appreciate you taking the time to share your positive experience with us. Thank you, Megan at Customer Care
Bensons for Beds, Keighley
Very good experience, super helpful lady in the shop. Trying to buy the right bed for my elderley mother.
25 June 2025
Reply from Bensons For Beds - Keighley233
We're glad you enjoyed your experience Chris. It's wonderful to know that the shop assistant was so helpful in assisting you to find a bed for your mother. Thank you for your feedback, Megan at Customer Care
Sam at Keighley store made us feel…
Sam at Keighley store made us feel really welcome. I had a young man with learning disability deciding which bed he would like she was so understanding and caring with lots of empathy, she did your company proud. A true ambassador for you. Thanks again vanda
17 June 2025
Reply from Bensons For Beds - Keighley233
We appreciate your kind words! We're happy to hear that your experience at our Keighley store was so positive. It's wonderful to know that our team member made you feel welcome and provided understanding and caring assistance. Thank you for choosing us Vanda, Megan at Customer Care
Reply from Bensons For Beds - Keighley233
We appreciate you sharing that we listened to your needs. Thank you for your feedback; it means a lot to us. Take care, Megan at Customer Care
Easy to purchase & arrange delivery
Easy to purchase & arrange delivery. Delivery exactly on time, as promised, and done efficiently by delivery team
3 June 2025
Reply from Bensons For Beds - Keighley233
We're so glad the purchase and delivery arrangement was easy. It's great to hear the delivery was on time and efficient, as promised. Thanks for your feedback, Megan at Customer Care
Customer service is very good
Customer service is very fast, friendly and helpful. Have had no problems
24 May 2025
Unprompted review
Reply from Bensons For Beds - Keighley233
We appreciate you taking the time to leave us this great review! We are so glad our team was fast, friendly, and helpful for you. Take care, Megan at Customer Care
Those at the showroom were most helpful…
Those at the showroom were most helpful and attentive to our requirements.
28 May 2025
Reply from Bensons For Beds - Keighley233
We're happy to hear that our showroom team provided such helpful and attentive service to meet your needs. Thank you for your positive feedback, Megan at Customer care
Mattress purchase
We were served by Iby, who was friendly, polite and very helpful. Excellent service
22 May 2025
Reply from Bensons For Beds - Keighley233
We appreciate your feedback! We are happy to hear that you received excellent service and found our team member to be friendly, polite, and helpful. Take care, Megan at Customer care
Fabulous delivery guys
Fabulous delivery guys, very helpful and a credit to your company, great friendly service in the keighley store, very impressed
19 May 2025
Unprompted review
Reply from Bensons For Beds - Keighley233
We appreciate your positive feedback! We are so glad to hear that our delivery team was helpful and friendly, and that you had a great experience in our store. Take care, Megan at Customer Care
A good experience
The sales person was courteous and helpful. She went through all the options carefully and dealt with our problem efficiently.
20 May 2025
Reply from Bensons For Beds - Keighley233
We're happy to hear that the salesperson was courteous and helpful! We appreciate you taking the time to share your positive experience with us. Take care, Megan at Customer Care
No complaints.…
The young lady who served us was very pleasant and knowledgeable. We have no complaints.
18 May 2025
Reply from Bensons For Beds - Keighley233
Thank you for your kind words! Our team takes pride in delivering exceptional service and we are thrilled to hear about your positive experience. We look forward to welcoming you back soon!
Very helpful
9 May 2025
Reply from Bensons For Beds - Keighley233
We're thrilled to hear that our team was able to provide helpful assistance! It's our goal to always go above and beyond for our customers. Thank you for taking the time to share your experience. ⭐️⭐️⭐️⭐️⭐️ #CustomerSatisfaction #GoingAboveAndBeyond
Great service.
11 April 2025
Reply from Bensons For Beds - Keighley233
Thank you for your positive feedback! We are dedicated to providing exceptional service and are thrilled to hear that we met your expectations. Thank you for choosing us.
Excellent service
Excellent service. Good choice of beds to view and try. Everything was well explained.
9 April 2025
Unprompted review
Reply from Bensons For Beds - Keighley233
Thank you for your kind words and positive feedback! We are thrilled to hear that you had an excellent experience with us and that our wide selection of beds and helpful explanations made your decision easier. We are always here to provide the best service possible.
Staff knowledgeable and polite.
We went to Bensons at Keighley looking for wardrobe. We saw one on line that looked great so we rang to see if they had one we could view. The young lady went through the different options we have and gave us a good deal. Can't wait to see the wardrobe in our home.
7 April 2025
Unprompted review
Reply from Bensons For Beds - Keighley233
Thank you for choosing Bensons at Keighley for your wardrobe needs! We are thrilled to hear that our team was able to provide you with a great deal and helpful options. We can't wait for you to see your new wardrobe in your home- Team Bensons
Hadiga was brilliant she has an…
Hadiga was brilliant she has an excellent knowledge of the furniture we wanted, very helpful we all our questions.
Great.
5 April 2025
Unprompted review
Reply from Bensons For Beds - Keighley233
We're happy to hear that you had such a positive experience! It's wonderful knowing the team member's knowledge and assistance were so helpful to you. Thanks for your feedback. Take care, Megan at Customer Care
Well laid out show room
Well laid out show room, excellent service from Sam and Idy, very professional and patience, we did three visits over the last week, nothing was to much trouble for them looking forward to our new bedroom furniture being delivered soon
4 April 2025
Reply from Bensons For Beds - Keighley233
We're happy to hear that you enjoyed your showroom experience. We appreciate your positive feedback regarding our team's service and patience during your visits. We look forward to delivering your new bedroom furniture soon. Take care, Megan at Customer Care
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