Benson for Beds store staff were very knowledgeable and friendly and guided us patiently through our selection process. They were also very kind to our toddler. The delivery experience was very smooth... See more
Location
Switch locationUnit 7 Lyme Green Retail Park, Brindley Way, SK11 0TB Macclesfield, Cheshire, GB
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See what reviewers are saying
We purchased a new bed base.The whole experience from first entering the shop to delivery was first class. We found Daryll in the store to be very helpful with our decision of which base to choose wi... See more
Company replied
Pete at the Macclesfield shop was so helpful, as always we have bought beds from him at least twice before. We are thrilled with our new motorised beds they are so comfortable.
Company replied
Brilliant service from ordering in the shop right through to it being delivered and assembled in my home. Very professional, no pushy sales and just an overall great experience. Bed is lovely; very co... See more
Company details
- #76 of 228 best companies in Bedroom furniture shop
- #42 of 115 best companies in Bed shop
- #28 of 87 best companies in Bedding Shop
- #28 of 86 best companies in Mattress Shop
About Bensons For Beds - Macclesfield627
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 7 Lyme Green Retail Park, Brindley Way, SK11 0TB, Macclesfield, Cheshire, United Kingdom
- 1625618190
4.7
Excellent
348 reviews
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Great service alround from…
Great service alround from delivery,condition and store manager at Macclesfield branch. Delighted with the products and service support thank you
22 August 2026
Unprompted review
Great Bed Buying Experience
Benson for Beds store staff were very knowledgeable and friendly and guided us patiently through our selection process. They were also very kind to our toddler. The delivery experience was very smooth, quick and hasslefree - very friendly experts.
1 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Bensons For Beds - Macclesfield627
Thank you for your 5 star review , with me being new this is a great confidence booster
Hayden
Brilliant service
Brilliant service from ordering in the shop right through to it being delivered and assembled in my home. Very professional, no pushy sales and just an overall great experience. Bed is lovely; very comfy and the ottoman aspect is so much bigger than I anticipated which is great!
8 August 2026
Pete at the Macclesfield shop was so…
Pete at the Macclesfield shop was so helpful, as always we have bought beds from him at least twice before.
We are thrilled with our new motorised beds they are so comfortable.
7 August 2026
Reply from Bensons For Beds - Macclesfield627
Thank you so much for your kind review , this is very much appreciated
Pete😊
We purchased a new bed base.The whole…
We purchased a new bed base.The whole experience from first entering the shop to delivery was first class.
We found Daryll in the store to be very helpful with our decision of which base to choose without being over the top.The base was delivered on the correct date and on time.Then a member of staff named Andrew called at our house in his own time to help with a problem of my making which was soon remedied. It was a pleasure to make our purchase from Bensons for Beds and we will certainly use them again.
2 August 2026
Reply from Bensons For Beds - Macclesfield627
We're so pleased to hear about your excellent experience, from the moment you entered our store to the delivery of your new bed base. It's wonderful that our team provided such helpful assistance and that the delivery was on time. We truly appreciate your kind words and look forward to serving you again!
Team Bensons
Reply from Bensons For Beds - Macclesfield627
We are so pleased to hear you had such a positive experience with us, from your purchase all the way through to delivery. Thank you for your wonderful feedback!
Team Bensons
Fabulous from start to finish
Fabulous from start to finish! Staff amazingly helpful in store helping choose the right mattress. Delivery team great! (Delivery app is great to know where they are). My Mum has actually slept the entire night through, which she hasn’t in 10 years!!! Thank you Bensons, just thank you!!!
17 July 2026
Reply from Bensons For Beds - Macclesfield627
We're so pleased to hear about your fabulous experience from start to finish! It's wonderful that our team was so helpful in choosing the right mattress, and that our delivery team was great. We're especially delighted that your Mum has slept through the night for the first time in 10 years!
Team Bensons
Exceptional service and quality goods
Staff in the store were very friendly, helpful and knowledgeable as were the delivery drivers. With my limited knowledge of mattresses after discussing my needs with the store staff I was able to purchase the right mattress which is extremely comfortable and delivered on the day that I requested
14 July 2026
Unprompted review
Reply from Bensons For Beds - Macclesfield627
We're so pleased to hear about your excellent experience with our team! It's wonderful that our staff were friendly, helpful, and knowledgeable, enabling you to find the perfect, comfortable mattress. We're also glad the delivery was on your requested day.
Welcomed by the sales guy initially but…
Welcomed by the sales guy initially but then left very much to our own devices to try ask the mattresses.
Our questions were answered professionally and clearly and we managed to utilise a discount code too!
Looking forward to the arrival of our new mattress 💤
6 July 2026
Reply from Bensons For Beds - Macclesfield627
We're glad our team was able to answer your questions clearly and professionally, and that you could utilize a discount code. We hope you enjoy your new mattress!
I have 3 beds from they all good and a…
I have 3 beds from they all good and a good offer on all can not be more happy with them
9 July 2026
Reply from Bensons For Beds - Macclesfield627
We're absolutely delighted to hear how happy you are with all three of your beds and the great offers you received! It's wonderful to know you're so pleased with your purchases.
Team Bensons
Reply from Bensons For Beds - Macclesfield627
We're so pleased to hear you had such a positive experience with our customer service and found our prices to be excellent! Thank you for sharing your feedback.
Bed was delivered damaged
Bed was delivered damaged, parts ordered by store but it’s been over a week and still waiting for someone from parts department to contact me about when the new parts will be delivered! Not a good service and will not recommend to anyone now!
29 June 2026
Reply from Bensons For Beds - Macclesfield627
We are very sorry to hear that your bed was delivered damaged and for the delay in receiving the replacement parts. We understand your frustration with the service you've received so far. Thank you for your patience with speaking with us today and allowing us to look into this further for you.
Thank you for your review. Your feedback is important, and we will share it with the relevant teams for review.
It was great to test the bed in-store
It was great to test the bed in-store. Everything ran smoothly from ordering to delivery with great communication.
The bed looks great and really comfy.
25 June 2026
Reply from Bensons For Beds - Macclesfield627
We're so pleased you enjoyed testing the bed in-store and that everything ran smoothly from ordering to delivery. Enjoy your great-looking and comfortable new bed!
Team Bensons
Reply from Bensons For Beds - Macclesfield627
We're glad our range and staff were helpful. Thank you!
Team Bensons
Reply from Bensons For Beds - Macclesfield627
We're glad our team was helpful and informative! Thanks for your kind words.
Team Bensons
Helpful and knowledgeable staff without…
Helpful and knowledgeable staff without being pushy! Can’t wait for delivery of my new mattress!
16 June 2026
Reply from Bensons For Beds - Macclesfield627
We're so pleased our staff were helpful and knowledgeable! We hope you love your new mattress. Thank you for your feedback!
Team Bensons
Delivered on due date
Delivered on due date
Phoned when you said you would
Very efficient delivery drivers
13 June 2026
Reply from Bensons For Beds - Macclesfield627
We are so glad to hear your delivery was efficient and on time. Thank you for your kind words!
Team Bensons
Not impressed
Everything was fine up to delivery but the team would not assemble the bed as apparently that service has to be ordered at the point of sale. This service was not offered to me at the point of sale so not very impressed.
21 May 2026
Reply from Bensons For Beds - Macclesfield627
We appreciate your feedback. We're sorry the assembly service wasn't offered. We are reviewing our sales process to prevent this from happening again.
Team Bensons
Reply from Bensons For Beds - Macclesfield627
Thank you
Team Bensons - Jess
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