My Wife was ill at the time and mattress needed replacement [over 30 years old]. Nurses insisted on 9in, and its comfortable. My Wife never made it to return to our home & I find impossible to lift o... See more
Company replied
Location
Switch locationUnit 1a Reading Link Retail Park, Rose Kiln Line, RG2 0SN Reading, Berkshire, GB
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See what reviewers are saying
Great experience buying at Reading store as the Reading store staff helped me in buying beds and mattress for a good deal. I haven’t received my products as they are scheduled 3 weeks from the day I... See more
Company replied
The sales lady was knowledgeable and helpful and the delivery men, John and Tom were polite and efficient. On a very rainy day, they were careful to make sure the packaging was dry before taking it up... See more
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The store manager at Rose Kiln Lane Reading, Mohammad is absolutely brilliant! He spent time understanding our needs and gave us great advice based on our requirements! The store is very welcoming a... See more
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Company details
About Bensons For Beds - Reading388
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1a Reading Link Retail Park, Rose Kiln Line, RG2 0SN, Reading, Berkshire, United Kingdom
- 1189337973
4.7
Excellent
310 reviews
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From the beginning when we walked into…
From the beginning when we walked into the showroom to the delivery of our new bed ,everything was perfect . Staff very curtious and knowledgeable.
Delivery guys took their shoes off when they came to the house.
Very polite .
Nadeem from the showroom was very good.
Would recommend Bensons to my friends
18 April 2026
Reply from Bensons For Beds - Reading388
We're happy to hear that everything from your showroom visit to the delivery of your new bed was perfect. It's great to know our staff were courteous and knowledgeable, and the delivery team was polite. We appreciate your recommendation!
Thank you for your positive review – Lauryn at Customer Care 💜
Very attentive and informed service
Very attentive and informed service. Felt listened to .66
19 April 2026
Reply from Bensons For Beds - Reading388
Lovely feedback — attentive service is exactly what we aim for. Thanks so much,
Megan | Customer Care Specialist💜
Great service and advice given with…
Great service and advice given with reasonable prices too. The staff at the Reading branch being especially helpful. Will be using again in the future.
18 April 2026
Unprompted review
Reply from Bensons For Beds - Reading388
Thank you for your kind feedback. We’re pleased to hear that you received great service and helpful advice at our Reading branch, all at reasonable prices. We look forward to welcoming you back in the future.
Thank you for your positive review – Lauryn at Customer Care 💜
very good sercice
16 April 2026
Reply from Bensons For Beds - Reading388
Thank you for your feedback! 😊 We’re glad to hear you received very good service,
Megan | Customer Care Specialist
Excellent staff -Rita
15 April 2026
Reply from Bensons For Beds - Reading388
Thank you for your feedback — we’re delighted to hear you received excellent service from Rita. We’ll be sure to pass on your kind words to her, and we really appreciate you taking the time to share your experience.
Team Bensons
Good service from start to finish.
Nicely advised in your shop..Later negotiated a price cut to match a sale deal with the manager. Delivery smooth postponed and rearranged.. Delivery guys on time and friendly.
Nice sofa bed.
7 April 2026
Reply from Bensons For Beds - Reading388
We're happy to hear that you were nicely advised and got a price match! We appreciate your recognition of our delivery team's punctuality and friendliness and your new sofa bed. Thanks for your feedback.
Team Bensons
We found the right bed
We found the right bed, and were shown an appropriate selection, but the saleswoman tried too hard and talked too much. She came across as desperate for a sale. We got a good price and hopefully the right mattress.
9 April 2026
Reply from Bensons For Beds - Reading388
Thank you for your feedback, and we apologise if our sales approach felt too pushy. We’re glad you found the right bed at a good price, but we’re sorry the experience didn’t feel as relaxed as it should. We’ll pass your comments on to the team to improve how we support our customers,
Megan | Customer Care Specialist
We are happy with the mattress deal we…
We are happy with the mattress deal we got during the Easter holiday period from Bensons Beds. We went around the different mattresses at our own leisure and picked one out. The sales representative was helpful in organising our mattress for delivery.
6 April 2026
Reply from Bensons For Beds - Reading388
We’re pleased to hear you found a great mattress deal during the Easter period and were able to explore the options at your own pace. It’s wonderful to know our sales representative provided helpful support in arranging your delivery. Thank you for sharing your experience.
💜 Thank you for your positive review – Lauryn at Customer Care
Sealy Mattress purchase
Purchased an expensive Sealy Posturpuride Mattress in the Easter sale. Muhammad at the Reading store (388) was very helpful on making initial enquiries. Gave me clear information and facts i wanted to know. No pushy salesmanship, which gave me the confidence to purchase on the day. I look forward to receiving my order in the next 2 weeks.
7 April 2026
Reply from Bensons For Beds - Reading388
Thank you for your feedback! 😊 We’re delighted to hear Muhammad at our Reading store was so helpful, informative, and pressure‑free—it’s great to know that gave you the confidence to purchase. We hope you enjoy your new Sealy Posturepedic mattress when it arrives and wish you many comfortable nights ahead,
Megan | Customer Care Specialist🛏️✨
Reply from Bensons For Beds - Reading388
Thank you! 😊 We’re glad to hear you found our staff very helpful. Your feedback is much appreciated,
Megan | Customer Care Specialist⭐
Reply from Bensons For Beds - Reading388
Thank you! We really appreciate the love and your amazing feedback,
Megan | Customer Care Specialist💜
Reply from Bensons For Beds - Reading388
Thank you! We’re delighted to hear you received excellent service from ordering right through to delivery. We really appreciate your feedback,
Megan at Customer Care😊
Quick and easy ordering process
Good choice of beds, and well informed staff able to advise. Process to order was quick and delivery went well. Would recommend.
31 January 2026
Reply from Bensons For Beds - Reading388
Thank you for giving us 5 stars Carly! We’re so glad you found a great choice of beds and that our team were able to give helpful advice. Delighted the ordering was quick and delivery went smoothly — we really appreciate the recommendation,
Megan at Customer Care💜
Amazing service and product
Amazing service and product. Very happy with the complete service from purchase to installation.
20 March 2026
Unprompted review
Reply from Bensons For Beds - Reading388
Thank you so much for giving us 5 stars Simon! We’re delighted to hear you’re happy with both the service and the product. It’s wonderful to know everything—from purchase to installation—was smooth and satisfying. We really appreciate your feedback,
Megan at Customer🛏️✨
Delivery guy’s were perfect and…
Delivery guy’s were perfect and experienced throughout no issues whatsoever.
5 March 2026
Reply from Bensons For Beds - Reading388
Thank you so much for your lovely feedback! We're delighted to hear the delivery team were perfect and so experienced throughout. – Megan at Customer Care
Reply from Bensons For Beds - Reading388
Thank you for you positive feedback we really do appreciate it
Stewart - Team Bensons
Reply from Bensons For Beds - Reading388
elizabeth graham,
We appreciate your positive feedback and are so glad that our help made you happy; we hope to see you again!
Team Bensons
Very pleased with my new bed base and…
Very pleased with my new bed base and the service I've received from Bensons Beds. Sami was extremely helpful when he sold me the bed base and all the communications there on in where great in terms of keeping me updated on delivery and what to expect. The two chaps who delivered and installed the bed were also great. I'm very pleased and wouldn't hesitate to recommend Benson Beds and buy again.
27 February 2026
Reply from Bensons For Beds - Reading388
Debra Morgan,
We're pleased to hear you're happy with your new bed base and the service you received. It's great to know that you found the sales and delivery communications helpful and the delivery team were great. Thank you for recommending us; we appreciate your feedback!
Team Bensons
"I am absolutely thrilled with the…
"I am absolutely thrilled with the service! I had two beds and mattresses delivered, and the team was incredibly efficient. They built the new beds quickly and even took away my old mattresses, which was a huge help.
I was especially impressed because I’d just had new carpets fitted; the guys were so respectful, taking their shoes off without being asked and ensuring all waste was cleared away. The product quality is fantastic—I couldn't be happier!
10 February 2026
Unprompted review
Reply from Bensons For Beds - Reading388
We're happy to hear the team was efficient with your delivery and assembly. It's great to know they were respectful of your new carpets and removed the old mattresses. Thank you for your positive feedback on the product quality!
Stewart - Team Bensons
Friendly staff but gave you space to…
Friendly staff but gave you space to thing. Listen to what we wanted and needed didn't try to oversell.
30 January 2026
Reply from Bensons For Beds - Reading388
We appreciate you taking the time to share your experience. We're happy to hear that our staff were friendly, gave you space, and listened to your needs without overselling!
Stewart - Bensons Team
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