Bensons For Beds - Rotherham Reviews 

Very friendly and helpful staff Helen was very good explained all about delivery and that would help further with any requirements we may have before delivery to give her a call would recommend

The staff at the shop were very kind and thoughtful. Nothing was too much trouble.

Good display and plenty of time to browse without any pressure. Decision made after very useful advice given by a very polite and helpful salesperson who clearly had an extensive knowledge of each bed, was able to answer all my questions without any pressure to buy. I was given ample time to decide, never felt uncomfortable and on deciding the placing of an order was dealt with very competently and patiently.

Ordered a bed, had it delivered on the 23rd of April in the morning had to mess around getting someone to my property as funnily enough I work and they were so adamant they couldn’t change my delivery time, then when I returned home they hadn’t delivered the right boxes and I was without my headboard and footboard, and had an extra box of slats.

Contacted customer services, they said all they could do is send a form to the warehouse to see where my headboard is and I’d have to wait to hear from them for a few days…. Not sure how they can’t call someone at the time to find out instead of waiting, offered me 30 pounds as a courtesy for the inconvenience (doesn’t even cover the delivery cost I paid for to be delivered that day but apparently they shouldn’t have even offered me 30) day after I called again as I still wasn’t satisfied that I was without a bed as my house is small and had to remove my old bed in preparation. They said earliest I’d even hear from them is the Tuesday after so just shy of a week with no bed, no delivery refund and no idea when it’ll be sorted. Outrageously bad experience and I wouldn’t recommend these to anyone.

Again can’t even refund me the money I paid for delivery. The delivery they messed up. Oh and insult to injury the customer service advisor said I could still use the mattress, basically sleep on the floor that’s exactly what I paid over a grand for….. ridiculous.

Very helpful staff & friendly

sales colleague was understanding and informative

The lady assistant and the gentleman was absoloutly brilliant,I went in to queary my wardrobe drawer that was damaged accidentally by myself i called the insurance because I live on my own I'm not very good with things like this,they looked into things for me without no trouble whatsoever And sorted it out due to insurance had run out only 3 weeks ago,they found out the price and ordered me another one to purchase it took the worry and stress off me I was so thankful and grateful for all there help

Check the goods before delivering them.

No pressure and listened to what we required

Super delivery guys
Very respectful and very polite and efficient.

Very polite and knowledgeable salesman

Bought a bed from the park gate Rotherham store, Didn’t know what to look for and found the sales rep Helen very informative and helped with our choice She was very kind throughout our purchase, Received delivery on 18/2 which was delivered in the allocated time slot Delivery drivers Samwell and Lee were very prompt and put the bed exactly where I asked no worries, All in all a very good shopping experience

We were left to browse and when we had chosen our new bed the Assistant was very helpful and informative.

Really good store and nice staff to deal with not pushy people he reason we ended up buying from there was because of the customer service 5*

Great service

Didn’t bombard us when we got in giving me time to have a look round then very helpful when I had decided and also helped us choose the right mattress for us too that is suitable, thank you to John for the help

Great variety of choice, pleasant. & experienced staff (Helen) who listened to our needs & offered choices best suited to our needs.

We went to the Rotherham store after my partner had spoken to the sales person Helen on the phone the day before .
We went with our daughter to find a new bed for her first house and Helen was very helpful and patient whilst we tried out various different beds and mattresses.
Whilst we were there we decided to purchase a new mattress for our own bed and again we were not pressured in any way , but given plenty of advice before we decided on a suitable quality mattress that suited us both .
So given the time to decide and try out different mattresses and styles of beds we ordered a complete bed set for our daughter, and a new mattress for us , and all this was available on interest free credit which is always a good thing to offer .
Quality beds and mattresses at a decent price 👌

Great price. Friendly staff. Not pushy or overbearing. Delivered as needed

John was approachable and answered the abundance of questions my mum and I had. He wasn't pushy or impatient and we felt at ease the whole time. It was a clear and easy purchase and I walked away feel confident and calm.