Really good customer service, they will help you with any of your dilemmas in a polite manner. I really like this booking site.
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See what reviewers are saying
Great service fast payments the reason for only 3 stars is that you cant watch the races on desktop. Upgraded to 5 stars having been contacted by Bet Bright they told me to install firefox and the... See more
Company replied
Poor and sadly the same as most of the other online outfits. Initially thought they were different and something fresh in the market but ...oh dear. I joined Feb 17 and have made deposits of £1450 a... See more
Company replied
Customer services are excellen and super quick to respond. They have some fantastic offers and also exclusive offers that have arrived by e mail and not appear on the site. 100 percent cashback on lo... See more
Company replied
Company details
Information provided by various external sources
BetBright brings the excitement of betting to you through our unique sports and casino betting service available online via desktop, mobile and tablet devices. 18+
Contact info
Heather House, Heather Road, Sandyford Industrial Estate,, D18 X2P7, Dublin, Ireland
- +44 (0) 800 011 9630
- support@BetBright.com
- www.betbright.com
You should know
4.2
Great
545 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
So far excellent I’ve won a lot of…
So far excellent I’ve won a lot of money and betbright are pleased for me which is really refreshing thanks
23 September 2018
Unprompted review
Reply from BetBright
Hi Sommer,
Congratulations and well done! We're glad that you're having fun and happy you've had an incredibly positive experience with us.
Thanks for taking the time to review us.
Kind regards,
BetBRight
Customer service
Excellent customer services all issues resolved immediately plenty of customer loyalty bonuses makes you never want to enter a on street bookmaker again
Can’t bet on lottery or cycling only downside
22 September 2018
Unprompted review
Reply from BetBright
Hi Dermot,
We're delighted with your review and glad you're enjoying your experience with us. We've passed on your comments to the respective teams in regard to the lottery and cycle betting opportunities and hope to see more of them in the future. We're sure Customer Support will be happy to see their hard work hasn't gone unnoticed.
Kind regards,
BetBright
customer services sorted my problem out…
customer services sorted my problem out in double quick time well played
22 September 2018
Unprompted review
Reply from BetBright
Hi Wayne,
And fair play to you too for writing the review - very much appreciated!
We'll make sure to pass your comments onto Customer Support as we're very confident they'll be as pleased as we are with the feedback.
Kind regards,
BetBright
Excellent casino
Helpful and fast replies to any queries. Recommended.
22 September 2018
Unprompted review
Reply from BetBright
Hi Elizabeth,
Thank you very much. We'll pass on your comments to the Customer Support team and let them know to keep up the good work.
Kind regards,
BetBright
issue raised was sorted quickly and…
issue raised was sorted quickly and info given was clear
16 September 2018
Unprompted review
Reply from BetBright
Hi Stuart,
Thank you for taking the time to review us. we're glad to hear you're enjoying your experience with us and that your query was resolved to your satisfaction.
Kind regards,
BetBright
My query was dealt with extremely…
My query was dealt with extremely quickly and very efficiently
16 September 2018
Unprompted review
Reply from BetBright
Hi Kevin,
The guys in Customer Support work hard to ensure they can provide a top-notch service as and when customers come through. Thanks for taking the time to review us.
Kind regards,
BetBright
Poor and sadly the same as most of the…
Poor and sadly the same as most of the other online outfits. Initially thought they were different and something fresh in the market but ...oh dear. I joined Feb 17 and have made deposits of £1450 and withdrawls of £1666 so a grand profit of £216. Now ineligible for promos and ridiculous betting restrictions in place. There is great potential out there for reasonable fair bookmakers, I recommend Boylesports, 888, 10bet, Betfred and Titanbet.
13 September 2018
Unprompted review
Reply from BetBright
Hi Angus,
Sorry to hear that decisions made have prevented you from placing your desired wager or participate in our promotions. These decisions are not taken lightly and go through a strict evaluation process before any decisions are concluded. We'll take your feedback on board and pass your comments to the appropriate departments for consideration.
Kind regards,
BetBright
I have backed with the rest and this…is by far the very best in the business well done everyone
I have backed with the rest and this company knocks spots of any other company I have dealt with carry on the good work praise to all the team
5 September 2018
Unprompted review
Reply from BetBright
Hi Arthur,
This really is music to our ears! Thank you so much for taking the time to review us and hold us in such high esteem.
We do our best to provide all our customers an exceptional experience and work hard to ensure this is delivered in every capacity, from registration, promotions, bet placement, navigation, all the way through to when you need a helping hand from our Customer Support team.
Kind regards,
BetBright
Actually do what they say with free…
Actually do what they say with free bets, and good promo offers.
3 September 2018
Unprompted review
Reply from BetBright
Hi Andrew,
We have some of the most appealing and popular free bet offers in the industry. For those reading this review, you can find all our offers here: https://www.betbright.com/promo-cards.
Happy to hear you're enjoying your experience with us and thank you for taking the time for writing your review.
Kind regards,
BetBright
Good service
Good service , friendly people. Quick and efficient. Called back as they said they would !
3 September 2018
Unprompted review
Reply from BetBright
Hi Sam,
A quality service is exactly what we set out to deliver so are pleased to hear that is what you got. Will pass on the feedback to the Customer Support team as we're confident they'll be just as happy as we are with your review.
Kind regards,
BetBright
Very good service
Very good service, regular promos and free bets..quick pay out..highly recommended
3 September 2018
Unprompted review
Reply from BetBright
Hi Stephen,
Thanks for taking the time to review us. Glad to hear you're enjoying your experience with us.
Kind regards,
BetBright
Quick helpful feedback from Gerard at…
Quick helpful feedback from Gerard at betbright customer support chat.
31 August 2018
Unprompted review
Reply from BetBright
Hello Andrew,
Its always good to hear customers compliment one of our agents by name. We will ensure to pass on your thanks to Gerard!
Kind regards,
BetBright
Excellent customer service
Excellent customer service , always helpful and polite
31 August 2018
Unprompted review
Reply from BetBright
Hello David,
Many thanks for taking the time to share your feedback. We will ensure to pass on your compliments to the Customer Service team!
Kind regards,
BetBright
Very good so far and very kind customer…
Very good so far and very kind customer services
29 August 2018
Unprompted review
Reply from BetBright
Hello Alan,
Thanks so much for taking the time to share your feedback with us. We are delighted to read you are enjoying our services, and we will ensure to pass on your compliments to the Customer Support team.
Regards and thanks,
BetBright
Excellent site/app.
28 August 2018
Unprompted review
Reply from BetBright
Hello Darren,
Many thanks for your review. We are very proud of our app and are delighted to hear you're enjoying it!
Kind regards,
BetBright
Are you serious?
I am writing another review just to confirm what I have already said: they don't care!!
Unfortunately I feel really let down y the company, not only they made a mistake with a bet, but once I replied to their email they didn't get back to me and that's why I am writing again.
As previously mentioned, they put a wrong bet on the market (I understand, everyone can make mistake), but when I explain to them that no one informed me about the void and I was supposed to win 500 (net 300) they offer me me a 15 pound free bet.
Do you call this fair?? What upsets me the most is that the person in charge took my issue very personal, like I was accusing her, so she didn't really try to help me.
I never ask to get the money I supposed to win, but at least a compensation between the 300 and 15 pound. But nothing! they didn't want to hear no reason, they admitted the mistake, but their offer was ridiculous. I felt treated like an idiot by them, also for the fact that they didn't even reply to my last email. (is this polite?)
I am sure that suddenly some good review will magically appear, but if people go through the review, they can understand that the website is not clear (like offering promotion that disappear..). This is tricking your customers!!
Please everyone, before being customer of this bad website, think twice!
28 August 2018
Unprompted review
Excellent customer service
Excellent customer service, emailed had a reply in less than 5mins
28 August 2018
Unprompted review
Reply from BetBright
Hello Andrew,
Many thanks for taking the time to share this positive review. We are happy to know we have delivered an efficient service and we shall pass on your compliments to our Customer Support team!
Kind regards,
BetBright
Reply from BetBright
Hello Sharon,
Thank you so much for sharing this feedback with us. We will ensure to pass on your compliments to the Customer Support team!
Regards and thanks,
BetBright
quick response from the chat line …
quick response from the chat line (answered very quickly) which is more than can be said for most others. very helpful.
23 August 2018
Unprompted review
Reply from BetBright
Hi John,
Thanks so much for your kind review.
We'll ensure to pass on your compliments to the Customer Support team.
Kind regards,
BetBright
If you’re looking for rewards and free bets...Betbright.
BetBright are my preferred online bookmaker, I’ve used many but their generous promotions, rewarding loyalty and quick and friendly support teams make them standout. The App including timeform information for horse racing is very useful also. Just wish tote (forecast/tricast) betting was available.
23 August 2018
Unprompted review
Reply from BetBright
Hello Dan,
Many thanks for taking the time to leave this review.
We're very happy to hear that you are enjoying our services, app and available features. We are very lucky to develop all our own technology, so when feedback is received, we can relay it to the business in the hope of evolving even further for our customers. Forecast and tricast betting will hopefully be released on site soon, but we will make sure your request is passed on.
Regards and thanks,
BetBright
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