Tickets received quickly. No problems getting in. Printable and scannable. Decent price but a little more than the venue.
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I received the tickets I wanted. There were several, helpful reminders. It would be good if the scanners at the venue could be used on printed paper as well as the digital options. Some of us older... See more
Company replied
From ordering tickets, to entry on day of event, all steps were effortless. I would not hesitate to use BigStubs in the future.
Company replied
Worked great! The confirmation came to my email and we printed what was needed to show the ticket monitors. Smooth as silk. And the ballet was wonderful!
Company replied
Company details
About BigStub, Inc.
Information provided by various external sources
Lower prices for sports, theatre, and concert tickets!
BigStub is a leading vendor of sports, concerts, and theatre tickets, with over 30 million tickets to 100,000+ events. BigStub cares for their customers and stands behind its ticket orders with a 100% Money Back Guarantee.
BigStub has more tickets, better service, and cheaper tickets! Order online or by phone and take advantage of our everyday-low ticket prices.
Contact info
1336 N Moorpark Rd #336, 91360, Thousand Oaks, United States
- 1-888-292-8495
- customersupport@bigstub.com
- www.bigstub.com
4.8
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from BigStub, Inc.
We love to hear it! Thanks for taking the time to leave us a review.
Everything was very easy & clear.
24 August 2025
Reply from BigStub, Inc.
Fantastic! We really appreciate your kind review.
It was fast and easy and all the info…
It was fast and easy and all the info was sent to my email
14 August 2025
Reply from BigStub, Inc.
Awesome! Thanks for the 5-star review.
Reply from BigStub, Inc.
Thank you for taking the time to leave us a review! We're glad to hear it was a positive experience.
Reply from BigStub, Inc.
We love to hear it! Thanks for taking the times to leave us a review.
Very good very happy
12 August 2024
Reply from BigStub, Inc.
Thank you for the review! We're glad you're happy!
Big stub was absolutely amazing
Big stub was absolutely amazing! Unfortunately my husband and I were unable to attend the comedy show that we purchased tickets for. But I got the tickets insured and I’m so happy I did.
My husband went to the ER days before the event with head pain and loss of movement on his right side. He ended up having a mass in his brain. He had to have emergency brain surgery the evening of the event.
I filed a claim with the insurance for the tickets and gave them all the information they needed. They processed the claim very quickly and mailed a check out.
I would recommend big stub to anyone and insure your tickets. You just never know what could happen.
My husband is recovering very well but has a long road. Radiation and chemo we do not know until the biopsy comes back. Please pray for my family and my husband Joseph.
27 July 2025
Reply from BigStub, Inc.
We greatly appreciate you taking the time to leave us this thoughtful review. We're glad you insured your tickets. We hope to see you at some more shows/events in the future!
Was super easy to purchase our tickets
Was super easy to purchase our tickets through you and they actually were sent via e mail sooner than the date listed when purchased.
4 August 2025
Reply from BigStub, Inc.
We love hearing about these positive experiences! Thank you for the review.
Everyone was very helpful
Everyone was very helpful , we needed help with our seats and their were multiple ppl that helped us out. The show was great. The Performing Arts a center was beautiful, clean, and organized.
3 August 2025
Reply from BigStub, Inc.
We're so happy to hear you enjoyed the show! Thanks for taking the time to leave us a review.
I’m 70 and not that savvy on my phone
I’m 70 and not that savvy on my phone, but Stub Hub was very easy to navigate and purchase. We ended up with a 6 month rescheduling delay and they were on top of the reminders and tickets when new event date finally came around.
1 August 2025
Reply from BigStub, Inc.
Thank you for the review!
Shoddy
Huge fees, no refund policy unless you fork out a huge percentage of the total price. Prices hike on a weekly basis for the same event.
31 July 2025
Unprompted review
Reply from BigStub, Inc.
Hi there, we were unable to find any purchase under your name and haven't received a response to our request for more information, so it's unclear if you've ordered through our site before.
As a ticket resale marketplace, ticket prices are set by individual sellers, typically based on expected demand, and can fluctuate over time, especially as demand often increases closer to an event. So yes, prices can go up, and that's a good reminder to grab tickets early if you see something you like.
To be clear, all sales are final, and we are unable to facilitate any refund unless an event is completely canceled. If you ever do have an issue with an order or need help navigating the site, our support team is always here to help.
Reply from BigStub, Inc.
That's excellent! We're glad you enjoyed the show.
Quick and easy…
The process was easy and I received our tickets very quickly. One of the smoothest transactions I've ever experienced.
27 July 2025
Reply from BigStub, Inc.
That's amazing! We really appreciate you taking the time to leave us such a great review.
Reply from BigStub, Inc.
We're glad you enjoyed the show! Thanks for the review.
Reply from BigStub, Inc.
We appreciate the kind words, thanks for the review!
Vintage sci-fi at a good price
I found my book immediately, at a reasonable price. The website indicates that the book is in good condition.
23 July 2025
Reply from BigStub, Inc.
Thanks for the review!
Easy to book and event well run
21 July 2025
Reply from BigStub, Inc.
We love to hear it! Thanks for leaving us a review.
Reply from BigStub, Inc.
Thank you for the 5-star review! We love hearing about a smooth experience.
Milwaukee is a Great place to be,,,,
Milwaukee is a Great place to be,,,,, easy access to expressway , decent people for the most part ,, affordable experience
12 July 2025
Reply from BigStub, Inc.
We appreciate you taking the time to leave us a review!
Great show, common sense security
Great show. No problems with tix. While seats didn’t match auditorium layout it didn’t matter at all. Much appreciated common sense security in small town Texas. Great not to be obliged to go through prison visitor screening to attend a comedy show.
16 July 2025
Reply from BigStub, Inc.
Glad to hear you enjoyed the show!
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