BikeBling Reviews 

I ordered a 29er hard tail and in my cart, the banner reads "Congratulations! Your order qualifies for FREE shipping!"

Fantastic! Until you go to check out and are asked to choose a shipping option. Magically, the FREE shipping as stated in my cart was not there. I continued with selecting the economical ground shipping to see if in the checkout process it would be FREE. No dice, shipping was charged. I cancelled the order as I was lured into thinking that shipping was free. I do not like misleading statements and question the competency of the organization and the quality of their products.

Thank you Kerry for the excellent customer service. The bike fit was perfect and provides a very stable platform, being a long time hard tail rider, switching to full suspension with the Orbea occam m30 provided a very stable platform that handles well in tight corners and helps track smooth lines. The bike is specked well for the price point and I am sure to enjoy this ride for a long time. Thanks again for the prompt service and care with packaging and making my first ride experience an enjoyable one!

Bikebling.com has been the WORST experience I have ever had ordering something online. First they false advertised and took my money when they didn’t even have the item. So I canceled the order, I sent prob 10 emails asking when I would be re credited my money, they said some accounting excuse and auto made responses mostly. Then I got a email saying they did re credit my account. So I check my account and not only did they not re credit my money they charged they same exact charge again on my account. I sent them tons of emails with pictures proven this and they never responded, so I called and they guy called me a liar and said deal with it with my bank basically and hung up on me. DO NOT MAKE MY MISTAKE DO NOT USE bikebling.com it will be a nightmare for you.

I ordered a set of tires over a month ago and paid for 2 day shipping. Still haven't received them. I sent a request to inquire why I haven't received them and just got a canned email about how backed up they are due to COVID-19. Order Number: 297041 Don't order anything from these folks until they get stuff squared away.

Took order and charged even though item was not in stock, although website did not mention this. Two weeks with no other info other than the invoice. Ended up canceling and purchasing at another shop.

I bought a Feedback Sports Pro Ultralight Repair Stand. $20 cheaper than any other site. I was concerned because of the poor ratings here. But, I called them to confirm they had the stand in stock. It was shipped to me within 4 days of placing the order. I can't speak to other reviews here, but I'd buy from them again any time. Thanks for the quick service.

Shocking service, tried to rip me off. I ordered a brake caliper online and opted for USPS shipping to England for $20. There was a $10 option for shipping but I decided to get it a bit quicker and hopefully safer. A few days after the sale, I started getting PayPal payment requests asking for $45.31 for additional shipping charges. So on a $76 item where I paid $20 for shipping, they wanted a further $45 so a total of $65 to post via USPS to the UK????!!!!! I have ordered loads of things from the USA, $20 for USPS to England is more than actual cost. No emails or response at all from customer services, they don't reply. The reviews show they are terrible. Avoid at all costs.

I was very worried after reading all the comments. I ordered my bike and then found out about all the bad reviews. I got my bike after about 6 days. It came with all the parts and it didn’t have any damage. Only thing i would change would be to not pay for the professional set up and just have your local bike shop do it. Other then that it was a good experience and every time i called they answered and were very nice. They even called me back to make sure I got my email about my tracking number!

I saw an item for a very low price and took a chance trying to order from them. After over a week with my order in "processing", I attempted to contact them. Phone rang and didn't pick up. Chat just sent an email. I even tried Facebook Messenger because I heard they sometimes respond to that. After a few more days, I received a strange email that the item I ordered wasn't available and they were going to substitute with this year's model, but it would take 6 more weeks to ship! Having no faith that the right product would actually be sent to me, I replied to cancel the order. I also sent this through their site email. There was no reply for a couple more days until I finally received an email confirmation that the order was cancelled, bringing an end to this customer service horror show. The item I tried to order is still for sale on their site at the same too-low price.

Horrible. Not even sure this is even a real company. I ordered items on July 1st -- Waited a few weeks and received nothing. Emailed them and they said: "Oh, everything's on backorder for 6 more weeks". Well, ok, when were you going to tell me? I wait six more weeks...nothing. After more than 2 months I gave up, ordered the same items on Amazon and they were delivered in less than 5 days.

Ordered a bike on July 1. No sign of it since. I've contacted them every 15 days asking for updates. My first couple of emails were answered, but always with some excuse as to why things were delayed. Now they don't even answer. Tried calling to cancel the order outright, and no one picks up the phone. No voicemail or anything, just rings off the hook. I have reported them to the Better Business Bureau and encourage others to do the same. Absolutely ridiculous. It's been 6 months of COVID now. All the disclaimers in the world don't allow this complete abdication of customer service. Figure it out or STOP TAKING ORDERS.

I placed my order over a month ago and have not received the order or any communication. They do NOT answer their phone or reply to their emails or live chats. Multiple calls unanswered and multiple emails never replied to. Over a month later they said they shipped my order then sent a bad tracking number link.
I ordered the parts from another company and I am in the process of disputing the charge. Believe the reviews about bad service band do yourself a favor and order somewhere else.

Ordered, called to find out when they can ship, no answer... Either number. Emailed, got the COVID-19 message... I would hope that at the very least they understand what an answering machine/service is so that I would at least know there's a pulse there.

One bike shipped the other who knows. They have my money I am missing a bike in our order. No phone number that gets picked up. This is a clown show...Avoid em

If I could give them a zero, I would. Ordered a part in May for a customer of ours with 2nd-day shipping. Never heard from them. Tried to e-mail and call, and no response. Finally got in touch with someone 7/20/20 and was informed that the Vice President cancelled the order last month. Nobody ever contacted me. Then was told that the part was discontinued (which they probably never had in the first place!). Not very happy with the sloppy service and the misinformation on their site about part availability.

I ordered mountain bike handlebars over a month ago and have received nothing but my receipt of purchase. This company is a complete fraud! They do not answer there phone nor reply to email. If you like throwing your money away, log on to there site and order away! Companies like this should be shut down and the scumbags running should be thrown in jail. Stay far away from this business!!!

I ordered an item two weeks ago and I'm still waiting for item to be shipped. Can't connect with anyone either via phone or email. Horrible service.

Fast shipping best prices and even installed a sprocket and chain on my complete free of charge. Thanks a million bikebling.

Our Church has a bicycle repair ministry where we take our mobile workshop to low income areas and repair bicycles for children and adults . the most common repairs are tires and tubes . even at the big discount stores, standard grade tires and tubes can be expensive . To help our budget stretch, we use BikeBling and buy bulk amounts . Juan is always helpful and makes sure we get our parts on time !

I am building up a new bike and I was looking for Dura Ace and other components. Kerry and Juan were terrific in getting the parts I wanted, including a Dura Ace FC-R9100-P crank, at very competitive prices. They provided almost all of the components on my wish list and were very helpful in ensuring everything was shipped quickly. From a Enve Disc fork to a Zipp Disc wheelset, they provided top service in filling my special orders. If you have a specific component that you are looking for, I would not hesitate to contact BikeBling (BB) to receive a quote. My order with BB included about 90% of the total bike components and they were able to fill everything I requested. It did take over six months to get the Dura Ace power-meter crankset, but they came through faster than any other source I contacted. Kudo's to Kerry and Juan @ BikeBling.