BlindsbyPost Reviews 

13,619
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,363 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is remarkably smooth, and the wide range of products makes finding the right style very easy. Furthermore, people truly love the top-tier quality of the blinds and replacement slats, noting they are well-packaged, arrive quickly, and fit their windows perfectly. However, some people mentioned that orders occasionally arrived with incorrect sizing, unexpected wrong measurements, or missing items that required follow-up. Others also noted occasional problems with delivery delays, lost shipments handled by external couriers, or damaged components encountered during transit.

What people talk about most

Product

Consumers find product to be positive, highlighting fast delivery and secure packaging. Reviewers frequently... See more

Quality

People report positive experiences with quality, expressing satisfaction and delight with their purchases.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders often arrive... See more

Order

Customers report overall satisfaction and positive experiences with the online order process, highlighting... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick delivery times and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No complaints whatsoever, really helpful on phone, replacement slats delivered on time, really quick and very good quality, all stitched not glued. Really pleased the floor to ceiling patio door ver... See more

Company replied

Rated 5 out of 5 stars

Ordered and paid online, really easy process. No notification of blinds being issued on due date so contacted the sales team who said we would receive an email when sent, which we did. Managed to dama... See more

Company replied

Rated 5 out of 5 stars

Ordered replacement slats for my 20 year old vertical blinds for 4 windows and the patio doors. We got the ones with the sewn in weights so they sit perfectly every time. Really pleased with the resul... See more

Company replied

Rated 5 out of 5 stars

Ordered a suitable roller blind after viewing the wide range offered by the company. Clear instructions on website for measuring - and for fitting after delivery - and order process was straightforwar... See more

Company replied


Company details

  1. #37 of 52 best companies in Blinds shop
  2. #85 of 117 best companies in Interior designer
  3. #28 of 38 best companies in Window treatment store

Written by the company

BlindsbyPost have over 25 years’ of experience in the Window Blind manufacturing trade. Starting online trading in 2008, the formation of our company took advantage of the opportunities presented from the internet to offer new customers a service online which significantly cuts overheads, enabling us to offer high quality products at low, affordable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(13,619)

2,388 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very nice perfect fit shutters quality…

Very nice perfect fit shutters quality made phoned Talked to staff very professional and helpful.5 stars

Many thanks
Doug

17 August 2026
Unprompted review
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐ We’re delighted to hear that you’re pleased with your purchase 🙌

Rated 5 out of 5 stars

The blind fitted perfectly.

The blind was exactly to size and fitted perfectly. There was a mall omission with the delivery but this was quickly resolved.

5 August 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐ We’re really pleased everything went smoothly with your order 😊

Rated 1 out of 5 stars

Poor delivery

I still have yet to receive my order

11 August 2026
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Reply from BlindsbyPost

Thank you for your review. We’re sorry to hear you were disappointed with the delivery of your order.

We would, however, like to clarify the delivery timeline. Your order was originally due to be dispatched on 13th August, with our advised delivery timeframe being approximately 1–2 working days from dispatch. As the 13th was a Thursday, we would therefore have expected delivery by approximately 17th August.

However, we were actually able to dispatch your order early, on 11th August, and we have confirmation of this available if required. Delivery was first attempted on 13th August.

Unfortunately, this delivery attempt was unsuccessful. A redelivery was then arranged by the courier for 14th August, but this attempt was also unsuccessful. The order was subsequently rescheduled and successfully delivered on 18th August.

While we completely appreciate that waiting for a delivery can be frustrating, we are disappointed to receive this review given that your order was dispatched two days ahead of schedule and delivery was attempted ahead of schedule. The subsequent delay was due to unsuccessful delivery attempts rather than a delay in us dispatching your order.

We hope the above helps to clarify the timeline and demonstrates that we did everything we could to get your order to you as quickly as possible.

Thank you,
Lydia

Rated 5 out of 5 stars

5 star all along the way for…

5 star all along the way for everything ordering and delivery was superb you have a new customer for life my blinds look beautiful on the windows I am beyond happy WELL DONE x IRENE Paterson

10 August 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐ It’s fantastic to know you’re happy with your purchase 😊

Rated 5 out of 5 stars

Lovely replacement slats for vertical…

Lovely replacement slats for vertical blinds. Easy to measure. Came ready assembled. Look amazing and totally transform room.

10 August 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐ We really appreciate you taking the time to share your feedback!

Rated 5 out of 5 stars

Very pleased with how easy it was to…

Very pleased with how easy it was to order was very easy .they arrived in good time .Very easy to fit and looks great thank you .

10 August 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐ We really appreciate your feedback and are delighted you’re happy with your order 😊

Rated 4 out of 5 stars

Edited review

I placed an order for 2 perfect fit blinds for one window (2panes) and another perfect fit blind with a dressing of a Roman blind for another window. The first thing I noticed was I had ordered incorrectly by getting silver inners instead of the white I was assuming I’d get - I put this down to screen size being too small. Then one of the blinds for the 2 pane window is too small - their error and the blind for the other window is crooked so unusable. I contacted the company immediately and informed them, sent them pictures etc and said that since 2 of them have to be remade could we get the white inners and give me white for the one that’s correct for which I will pay. That was 10 days ago. They claim to be still working on it but they are just fobbing me off, it shouldn’t take that long to fix simple errors, it’s not rocket science and they got the original order out quicker than the 10 days too. I would not recommend spending your money with this company, they don’t support you when they’ve done wrong but are trying to blame me for delays because of colour issues which is ludicrous. EDIT: the company has reached out to me and are replacing all the perfect fit blinds in the white that I had incorrectly not ordered at their own cost to make up for delays in rectifying their mistakes. I think this is noble of them and I applaud them for their actions. Should this all happen as I now believe it will I shall be removing any negative remarks above and give them a big thumbs up - things go wrong from time to time, its how it’s dealt with that is the mark of the man or in this case company. I look forward to this being resolved in the next few days as promised

14 August 2026
Unprompted review
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Reply from BlindsbyPost

Thank you for your feedback. Our customer care team are looking into this for you.

Rated 5 out of 5 stars

Excellent service and products.

Excellent service and products.
Purchased twice from them.
Thank you. God bless you.

24 February 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐ It’s fantastic to know you’re happy with your purchase 😊

Rated 4 out of 5 stars

Arrived day before date given…

Delivery service was good arrived when said they would, I ordered for my conservatory window, did struggle to get the brackets in the rubber had to use a knife in the end, but very pleased with the end result

11 August 2026
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Reply from BlindsbyPost

Thanks for your 4 star review! We’re really pleased to hear your order arrived on time and that you’re happy with the end result.

Occasionally, with newer windows, the brackets can be a little more difficult to fit into the rubber seals. This is why we recommend using a small amount of lubricant, such as washing-up liquid, to help ease the brackets into place, as outlined in our installation instructions.

If you ever come across anything like this when installing our products, please don’t hesitate to get in touch with us. Our team is always happy to offer advice and help make the installation as straightforward as possible.

Thank you again for your feedback, and we hope you enjoy your new conservatory blinds!

Rated 5 out of 5 stars

I was very pleased with my blinds and…received excellent service

I was very pleased with my blinds and the service I received I will be ordering more later on when the rooms have been decorated the delivery service was excellent in keeping you informed

10 August 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐ We’re delighted that you’re pleased with your order and the service received 😊

Rated 5 out of 5 stars

Great quality blinds great packaging…

Great quality blinds great packaging followed measurement guide lines from the site. All perfect first go.

3 August 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐ We’re so pleased to hear you had a great experience with us 🙌

Rated 5 out of 5 stars

Perfect fit!

Quick delivery, perfect fit and very easy to install.

10 August 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐

Rated 3 out of 5 stars

Samples

Samples, from the unishade range, were received the day after making the request and were of a sensible size, so all good there.
The issue we had was that the sample labelled white had a creamy hue to and the sample labelled Naro was in fact white. We did call to check the samples were correctly labelled, which they did, before ordering.
Now have 2 blinds on order and hoping they turn up in the correct colour

15 August 2026
Unprompted review
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Reply from BlindsbyPost

We have requested some further information through Trustpilot. Once we receive this, we can take a look into this for you.

Rated 5 out of 5 stars

Lovely

Lovely, exactly what I needed to replace old blinds , quick delivery

10 August 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐ We appreciate you taking the time to leave us such positive feedback 💙

Rated 5 out of 5 stars

Fantastic Quality

Everything was perfect from start to finish. Blind Slates are fantastic so pleased that I bought from you. Will definitely recommend you to all my family and friends ⭐️⭐️⭐️⭐️⭐️

10 August 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐

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