BlindsbyPost Reviews 

13,628
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 2,419 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is smooth, and products arrive remarkably quickly with secure packaging. People also love the excellent quality of the blinds, noting they are simple to install and fit windows perfectly. Though some customers experienced sizing issues, mentioning that items arrived with incorrect measurements or simply did not fit properly in their rooms. A few other people also felt that missing small parts or minor component flaws made the overall assembly process a bit frustrating. Consumers noted that customer support did not always resolve these specific sizing or replacement problems satisfactorily.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting that the blinds look amazing and fit... See more

Quality

Customers had positive experiences with quality, expressing satisfaction with the finish, design, and... See more

Delivery service

Consumers find delivery_service to be positive, highlighting fast shipping times and orders arriving well... See more

Order

Clients share positive opinions on order experiences, highlighting that the process is straightforward and... See more

Service

Users describe positive interactions with service, highlighting fast delivery and helpful aftercare.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered and paid online, really easy process. No notification of blinds being issued on due date so contacted the sales team who said we would receive an email when sent, which we did. Managed to dama... See more

Company replied

Rated 5 out of 5 stars

This is the second big order I've made and received with blindsbypost. As with the first Iam yet again extremely happy with the blinds and headrail supplied. Throughout the transaction I was kept upto... See more

Company replied

Rated 5 out of 5 stars

Ordered replacement slats for my 20 year old vertical blinds for 4 windows and the patio doors. We got the ones with the sewn in weights so they sit perfectly every time. Really pleased with the resul... See more

Company replied

Rated 5 out of 5 stars

Ordered a suitable roller blind after viewing the wide range offered by the company. Clear instructions on website for measuring - and for fitting after delivery - and order process was straightforwar... See more

Company replied


Company details

  1. #37 of 51 best companies in Blinds shop
  2. #85 of 117 best companies in Interior designer
  3. #28 of 38 best companies in Window treatment store

Written by the company

BlindsbyPost have over 25 years’ of experience in the Window Blind manufacturing trade. Starting online trading in 2008, the formation of our company took advantage of the opportunities presented from the internet to offer new customers a service online which significantly cuts overheads, enabling us to offer high quality products at low, affordable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(13,628)

2,401 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality blinds great packaging…

Great quality blinds great packaging followed measurement guide lines from the site. All perfect first go.

3 August 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐ We’re so pleased to hear you had a great experience with us 🙌

Rated 5 out of 5 stars

Perfect fit!

Quick delivery, perfect fit and very easy to install.

10 August 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐

Rated 3 out of 5 stars

Samples

Samples, from the unishade range, were received the day after making the request and were of a sensible size, so all good there.
The issue we had was that the sample labelled white had a creamy hue to and the sample labelled Naro was in fact white. We did call to check the samples were correctly labelled, which they did, before ordering.
Now have 2 blinds on order and hoping they turn up in the correct colour

15 August 2026
Unprompted review
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Reply from BlindsbyPost

We have requested some further information through Trustpilot. Once we receive this, we can take a look into this for you.

Rated 5 out of 5 stars

Lovely

Lovely, exactly what I needed to replace old blinds , quick delivery

10 August 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐ We appreciate you taking the time to leave us such positive feedback 💙

Rated 5 out of 5 stars

Fantastic Quality

Everything was perfect from start to finish. Blind Slates are fantastic so pleased that I bought from you. Will definitely recommend you to all my family and friends ⭐️⭐️⭐️⭐️⭐️

10 August 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐

Rated 5 out of 5 stars

No complaints whatsoever

No complaints whatsoever, really helpful on phone, replacement slats delivered on time, really quick and very good quality, all stitched not glued.
Really pleased the floor to ceiling patio door vertical slats were completely assembled, chains, weights etc. Just had to clip them in place.
Would recommend Blindsbypost.

3 August 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐ We really appreciate your feedback and are delighted you’re happy with your order 😊

Rated 5 out of 5 stars

Very pleased with our first order so we…

Very pleased with our first order so we ordered 2 more blinds .
Excellent price which beat all we tried .
Delivery this morning by Linear Logistics .
Excellent service from them as well .
Well done Blinds by post & Linear .
Now more fitting to do !

10 August 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐

Rated 1 out of 5 stars

Dreadful Returns Process

I ordered the wrong size and notified them immediately on receipt. The blinds hadn’t even been taken out the box. The returns process is ridiculous. A courier collects from you - doesn’t notify you of a date or time but you’ve got to be in. (Too bad if the courier comes when you’re at work). After that you wait…..and wait….and wait. After over a month and several emails they finally notified me a partial refund had been made (minus their deductions for postage and restock), but that the refund could take up to 10 days to reach my bank account. Really? No idea what the blinds would have been like, but because of the truly awful returns experience I ordered the replacement blinds elsewhere. With customer service like that, I would definitely NOT recommend and will never purchase from them again.

17 August 2026
Unprompted review
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Reply from BlindsbyPost

Thank you for your feedback.

Our roof blinds are manufactured to specific window codes, so we’re sorry to see that an incorrect code was selected when the order was placed.

I can see that the particular product ordered was eligible for return. As a gesture of convenience, we offered a chargeable collection service using a reputable nationwide courier. This service is specific to certain products and is not part of our usual returns procedure. For larger packages, this can often be more convenient and cost-effective than arranging an independent return, as well as avoiding the need to take the parcel to a post office or shipping location.

I can see that the courier made several attempts to collect the blinds. Once collected, the products were returned to us, booked in and inspected before the refund could be processed, as is standard with many online returns. From the original order through to collection, inspection and processing of the refund, the overall process was completed just outside of one month.

We appreciate that the returns process can be frustrating, particularly where an incorrect product code has been selected, and we’re sorry that this was not the experience you were hoping for. We can confirm that the refund has now been successfully processed. Thank you for taking the time to share your feedback. We’re sorry to hear that you were disappointed with your experience.

Rated 5 out of 5 stars

Perfect fit

Perfect fit, good quality, really easy to fit, quick delivery and great price

10 August 2026
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Reply from BlindsbyPost

Thanks for the fantastic 5 stars! We’re delighted you’re happy with your blinds 🤩

Rated 1 out of 5 stars

Disappointed blind too big for window

Disappointed blind too big for window
Even though I supplied the correct resess measurements of my window

The only option was out to me by a another one or pay them then £39 for then to cut it down

They did not make any attempt to fix their error in making overall size of the blind too big for.

Will not recommend products or company and advise people to be careful it they intend using then

No customer service just take the money

6 August 2026
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Reply from BlindsbyPost

Thank you for your feedback. I can see our team are actively looking into this for you and will be in touch shortly.

Rated 5 out of 5 stars

its what we ordered

its what we ordered, fitted well. Does the job intended

5 August 2026
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Reply from BlindsbyPost

Thank you for your kind words and 5 stars!

Rated 5 out of 5 stars

All good

Beautiful blinds ready to hang, arrived on time very pleased

7 August 2026
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Reply from BlindsbyPost

Thank you for the 5 stars!

Rated 5 out of 5 stars

Ordered on Wednesday arrived Thursday…

Ordered on Wednesday arrived Thursday perfect colour ,length and width exact as requested will definitely order all my blinds through this company 10/10

15 August 2026
Unprompted review
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Reply from BlindsbyPost

Thank you for the 5 stars! 🌟

Rated 5 out of 5 stars

Ordered replacement slats for vertical…

Ordered replacement slats for vertical blind. 1 Slat had a flaw in fabric not a major problem. Raised the issue with seller replaced the slat straight away. All delivered in good time well packaged. Definitely use again

31 July 2026
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Reply from BlindsbyPost

Thank you for the amazing review! ⭐️

Rated 5 out of 5 stars

Ordered and delivered within a few…

Ordered and delivered within a few days.. fits perfectly and looks great..
Will definitely order more from here

7 August 2026
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Reply from BlindsbyPost

Thank you for the fantastic 5 star review! We really appreciate it ☺️

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