Great for sampling topical books to decide if they're worth a full read, capturing core ideas without fluff. Ideas for improvement include: - summary format could be improved via AI (easier to re... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Blinkist is a great app for learning in short bursts. It summarizes key ideas from popular non-fiction books into quick reads or listens that you can finish in about 15 minutes. The summaries are cl... See more
Company replied
The app works fine. Daily recommendations are very useful with all amount of books they have. And the customer service team is just excellent. I wanted to cancell my subscription once the payment wa... See more
Company replied
I’ve been using Blinkist for many years, and it has consistently helped me absorb key ideas from books quickly. The summaries are clear and well-structured, and the audio feature is amazing. The narra... See more
Company replied
Company details
Written by the company
Blinkist is here to help you learn faster and smarter. It offers summaries from thousands of bestselling non-fiction books to read or listen to in just 15 minutes. Get the key ideas from the top books, podcasts, and experts in 15 minutes with the Blinkist app.
Contact info
Sonnenallee 223, 12059, Berlin, Germany
- hello@blinkist.com
- blinkist.com
4.3
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Professionalism yet personable of my…
Professionalism yet personable of my request.
11 July 2026
Unprompted review
Great support
Great support, fast response times. It's my third year now and I love the app.
13 July 2026
Unprompted review
Widy is very kind & practical !!!
13 July 2026
Unprompted review
Customer support was very patient and…
Customer support was very patient and helpful with me in resolving a subscription issue.
10 July 2026
Unprompted review
Reply from Blinkist
Hello Michael,
Thank you for your kind words! We're so glad to hear that our support team was patient and helpful in resolving your subscription issue. We truly appreciate you taking the time to share your experience, and we're always here if you need anything else. Happy learning!
Best,
Team Blinkist
The customer support was very prompt…
The customer support was very prompt and stayed with me until my issue was resolved.
10 July 2026
Unprompted review
Reply from Blinkist
Hello Jennifer,
Thank you for your wonderful feedback! We're delighted to hear that our support team was prompt and stayed with you until your issue was resolved. Providing helpful and reliable support is important to us, and we're glad we could assist. Thanks for taking the time to share your experience, and happy learning!
Best,
Team Blinkist
Policy over people
I forgot it was auto-renewing, so when I got charged I immediately asked them to reverse it and and give me a refund. I know they're within their "rights," but this is the first time a company has ever refused to do that as a courtesy (and I wasn't using the service and trying to get something free). I just didn't have time for Blinkist this year and would have considered renewing in a year or two, but now I'd actively look at Blinkist alternatives (there are a lot). Left a bad taste in my mouth, seemed an unnecessary way to treat a customer rather that saying, "We understand that these things happen, thanks for letting us know right away. We wish you the best and hope to see you back at Blinkist again some day." That kind of goodwill goes a long way, and I wouldn't have even started wondering about alternative platforms.
6 July 2026
Unprompted review
Reply from Blinkist
Hello Hal,
Thank you for taking the time to share your experience. We're sorry to hear that your recent renewal left you feeling disappointed.
We understand how frustrating it can be to realize a subscription has renewed when you no longer intended to use it. While our subscriptions renew automatically to ensure uninterrupted access and we send reminder emails before renewal, we recognize that these notifications can sometimes be overlooked.
We appreciate your feedback about offering more flexibility in these situations. Comments like yours are valuable and will be shared with our team as we continue to review and improve our customer experience.
If there's anything further we can do within our policies, we'd be happy to continue the conversation with you directly. We truly appreciate the time you spent with Blinkist and wish you all the best.
Best,
Team Blinkist
good customer service by jean
5 July 2026
Unprompted review
Reply from Blinkist
Hello Gabrilla,
Thank you for taking the time to share your feedback! We're so glad Jean was able to provide you with great customer service. Your kind words mean a lot to our team!
Best,
Team Blinkist
Great customer service!!
Great customer service! The team was friendly, professional and quick to respond.
30 June 2026
Unprompted review
Reply from Blinkist
Hello Boran,
Thank you so much for your kind words! We're delighted to hear that you had a great experience with our support team. Providing friendly, professional, and timely assistance is something we strive for every day, and your feedback means a lot to us.
Thanks for choosing Blinkist, we truly appreciate your support!
Best,
Team Blinkist
I had a non standard issue with a 90…
I had a non standard issue with a 90 year old friend's subscription recently. The BLinkist team took on the challenge and delivered a perfect outcome. Thank you.
28 June 2026
Unprompted review
Reply from Blinkist
Hi Rainer, Thank you so much for taking the time to share your experience! Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. All the best, Team Blinkist
Dealing well with a concern
A very good product.
I did have a small issue with my subscription and they dealt with the issue extremely quickly. It was delighted with the service and speed of the correction.
30 June 2026
Unprompted review
Reply from Blinkist
Hello John,
Thank you for your wonderful review! We're so glad to hear you're enjoying Blinkist and that our support team was able to resolve your subscription issue quickly. Providing fast and helpful service is always our goal, so it's great to know we met your expectations.
We truly appreciate your support and hope you continue to enjoy your Blinkist experience!
Best,
Team Blinkist
The Blinkist staff were helpful and…
The Blinkist staff were helpful and polite. Everything was sorted quickly, thanks.
21 June 2026
Unprompted review
Reply from Blinkist
Hello Stewart,
Thank you for your kind words! We're so glad to hear that our support team was able to help and resolve everything quickly. We truly appreciate you taking the time to share your experience, and we hope you continue to enjoy Blinkist. Have a wonderful day!
Best,
Team Blinkist
They kept removing an automatic annual…
They kept removing an automatic annual subscription from me without prior warning so I had no time to cancel it. It just happened suddenly. When I challenged it they refused to refund it!
I could only talk to an AI bot. Noone else. I have already tried asking customer services and they are just batting me away with apologies.
23 June 2026
Unprompted review
Reply from Blinkist
Hello E M,
We are very sorry for the inconvenience. Please send an email to support@blinkist.com and our Customer Support team should be able to assist you further.
Best,
Team Blinkist
Back with the amazing app - Blinkist
I was a member when Blinkist first came out. But, let my subscription lapse. I saw an offer today and decided to join again. But, as I came to use it, it didn’t show my membership again. I thought maybe I had been scammed and reached out to your customer service. Initially I was told someone would reach out within 12 hours. I replied and asked if it could be looked at sooner, so i could inform my bank in case it was fraud. I received a response immediately and it my new membership was confirmed. I appreciated the timely help from both Fin and Tobias. And, it’s great to be back. I always feel and sound much more intelligent with Blinkist in my life.
26 June 2026
Unprompted review
Reply from Blinkist
Hello Susan,
Thank you so much for your thoughtful review and welcome back to Blinkist!
We're sorry for the initial confusion with your membership, but we're delighted that Fin and Tobias were able to resolve everything quickly and give you peace of mind. We'll be sure to share your kind words with them, they'll be thrilled to hear they made a positive difference.
It's wonderful to have you back, and we're even happier to hear that Blinkist helps you feel more informed and confident. We hope you enjoy rediscovering the app, and if you ever need anything, we're always here to help.
Best,
Team Blinkist
Friendly and competent assistance
Friendly and competent assistance, my request was handled quickly.
24 June 2026
Unprompted review
Reply from Blinkist
Hi Fabian,
Thank you for your kind words! We're delighted to hear that your request was handled quickly and that you had a positive experience with our support team.
Thank you for taking the time to share your feedback, and we wish you all the best on your learning journey!
Best,
Team Blinkist
Poor Customer Service
Very positive about the platform had an issue with the billing which was unresolved. It offered me £37.99 for the annual renewal but I was charged £47.99. After requesting the difference was refunded this was refused. After being a customer for a few years I am left disappointed.
19 June 2026
Unprompted review
Reply from Blinkist
Hi there, thanks for your feedback and we’re sorry about the bad experience. Please get in touch with our Support Team via support@blinkist.com so they can help you further. All the best, Team Blinkist
Absolutely seamless interaction with…
Absolutely seamless interaction with the team! :D
29 May 2026
Unprompted review
Reply from Blinkist
Hello RJ,
Thank you so much for your kind feedback! 😊
We're delighted to hear that your experience with our team was seamless. Providing helpful and efficient support is always our goal, and it's wonderful to know we met your expectations.
We truly appreciate you taking the time to share your experience and hope you continue to enjoy Blinkist!
Best,
Team Blinkist
Service and product are top notch!
I contacted customer service about my account and they were extremely helpful. Representative Widy offered several solutions on how to rectify my issue and was extremely professional and generous with me. Widy was a great example of how to build customer loyalty through personal service. Great experience.
11 June 2026
Unprompted review
Reply from Blinkist
Hi Alice, we're absolutely thrilled to hear that you're loving the app. Providing excellent support is just as important to us as delivering great content, and your feedback means a lot to our entire team. Happy learning! All the best, Team Blinkist
Service is close to the customer
Service is really great, very quick and precise for finding a solution, absolutely close to the customer.
11 June 2026
Unprompted review
Reply from Blinkist
Hi Nancy, thank you so much for taking the time to share your experience! Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. All the best, Team Blinkist
Customer Service
I had entered the wrong email address on my account, and when I changed my phone, I was unable to transfer the app because I couldn’t verify the change by email. The customer services team responded quickly and were very helpful in resolving the issue.
9 June 2026
Unprompted review
Reply from Blinkist
Hi JM,
Thank you for sharing your experience with us.
We're glad to hear that our support team was able to help resolve the issue quickly and get you back into your account. We understand how frustrating it can be to run into access problems, especially after changing devices.
It's wonderful to know that our team was able to assist you with updating your email address and restoring access to the app. We'll be sure to share your kind feedback with them, they'll be delighted to hear that their efforts made a difference.
Thank you for being part of the Blinkist community, and please don't hesitate to reach out if you ever need assistance in the future.
Happy learning!
Best,
Team Blinkist
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