Bluepark Ecommerce Reviews 

338
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Good and easy to make your site quicker. They have super-fast service, and I really like this for a small-scale business or startup.

Company replied

Rated 5 out of 5 stars

Needed an SSL certificate for my web site to operate my Ebay store, problem, 27th December 2019, (the world is closed), put my order into Blue Park anyway, short while ago 17.00hrs 31st December 201... See more

Company replied

Rated 5 out of 5 stars

Excellent Customer Service, in my first year with BP after moving from another webhoster. Once up and running was small learning curve, but happy now and have to relearn no matter where go to. Since u... See more

Company replied

Rated 5 out of 5 stars

Nothing but good things to say about Bluepark. The transition went very smoothly and they went above and beyond with the support provided. The software is feature rich with the customisation... See more

Company replied

Company details

  1. Ecommerce solution provider
  2. Software company
  3. Web hosting company

Written by the company

Bluepark's powerful ecommerce software, hosted on fast and reliable UK servers, provides scalable shopping cart solutions for small to large businesses.


Contact info

4.8

Excellent

TrustScore 5 out of 5

338 reviews

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4.8

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(338)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly Recommend Bluepark

Excellent company.

We had an issue with our email client, "self inflicted" Blue-Park was quick to identify the issue, and kindly resolved this for us.

They also noticed we was on there v1 themes and advised us to switch over to there new v2 designs, this will be implemented soon, with the help of Blue-Park.

We have been a client of Blue-Park for 4 years or so, it has been a pleasure and intend to continue with Blue-Park for many more years.

Pricing is excellent value with an exceptional customer service base, whom you to can speak to right here in the UK.

I would like to see a configurator and AI added to Blue-Park, not only will they be greatly beneficial to Blue-Parks client base, I believe it will greatly enhance Blue-Park,

AI will help with product content writing etc.
Configurator will help with products that have multiple variations changes to a product, allowing ecommerce customers to see a live view of the variations they have chosen to the product.

Overall an excellent company, we highly recommend.

Arcade Geeks Team,

11 November 2024
Unprompted review
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Reply from Bluepark Ecommerce

Thank you for the great feedback and for being a Bluepark customer for over 4 years. Also, thank you for the feature suggestions you'd like to see in future updates.

Although we don't currently have the kind of configurator you're looking for built in, it's worth mentioning that the new V2 themes also support selectable images for "options" and "additions", instead of using form field selectors and radio buttons. These should help make your product pages more visually appealing for your customers.

AI is something we're looking at very closely as we believe it can enhance the Admin Panel in many ways, this is something you can expect to see in 2025.

Rated 5 out of 5 stars

Wish we moved sooner

Nothing but good things to say about Bluepark. The transition went very smoothly and they went above and beyond with the support provided.

The software is feature rich with the customisation on a user level, and links in with Linnworks stock management software well.

The integrated search engine is fantastic, and very fast loading speeds overall.

We've also noticed an increase in orders, for more obscure items likely being supressed by the previous host.

Would highly recommend.

11 November 2024
Unprompted review
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Reply from Bluepark Ecommerce

Thank you for transferring your website to Bluepark, and for the recommendation. We're delighted to hear it's all gone so well.

Rated 5 out of 5 stars

DON'T THINK TWICE - THESE GUYS AND GALS ARE AMAZING!

We've been with Bluepark now for 7 months.

I cannot recommend them highly enough. The close knit team is incredibly responsive and can answer any question remarkably fast which just shows how well they know their own system. You may think that's an odd comment but I came from a company called EKM which turned out to be probably the worst company I have ever dealt with in all my years.

Dealing with Bluepark relieved a HUGE amount of stress from what had been our prior experience. A total breath of fresh air compared to EKM's toxic atmosphere.

I've had dealings with all the staff at Bluepark but the stand out members are Roger and Lisa.

In no way, does this following comment, temper the incredible service Lisa has provided to us over the last 7 months but I've had more dealings with Roger Lange and what he doesn't know really isn't worth knowing.

I'd describe myself as a 'testing' client because I consider myself quite OCD (undiagnosed) about the minutiae of detail and I imagine I can be quite exhausting to deal with at times but, at no time, has any of the team there lost their patience, blamed issues (nothing serious) on something I'd done (when it was clearly my lack of knowledge), or been condescending in any way. In fact, it's been quite the opposite! When I've been self-deprecating, they've reassured me that I'm actually more knowledgeable than I realise and encouraged me in having a deeper understanding of just how powerful their system is.

So I tried my hand at custom javascript and designed a countdown timer for our website which excludes despatch on weekends but includes delivery on weekends. Being an old dog and taught new tricks isn't easy! I think they were quite impressed with the outcome.

I've merely scratched the surface with their system and understand how powerful it really can be.

Value for money is ever more critical in today's ecommerce world and their offering is phenomenal in all respects.

We had intended to upgrade to their highest level primarily because I wanted to be able to keep track of inventory between other sales channels and the website but I've got sidetracked over the summer so that is on the back burner for now.

We looked at Shopify, WooCommerce and a few other offerings before deciding to trial Bluepark.

Their support throughout the trial period was beyond superb and the flexible CAN-DO attitude has stood out more than anything over the last 7 months.

What a GREAT UK based company.

2 October 2024
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Reply from Bluepark Ecommerce

Thank you so much for the glowing and detailed feeback you've give here. We really appreciate it, especially regarding your interactions with Lisa and Roger - it means a great deal. We hope your site flourishes on our platform and brings you every success.

Rated 5 out of 5 stars

We've used several other Website…

We've used several other Website companies over the years, but Bluepark is by far the best.
The website capabilities are all here for any business, and their telephone support is the best I've come across not just in websites but in any industry. Always answer promptly, take time to understand your need for help and then a swift resolution.
I cannot recommend Bluepark enough. They are a fantastic company and team.

15 July 2024
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Reply from Bluepark Ecommerce

Thank you for the great feedback on our software and particularly our support team, it's very appreciated.

Rated 5 out of 5 stars

Excellent Ecommerce Platform

We have been using Bluepark for our eCommerce needs for a while now, and I must say, it has exceeded our expectations on several fronts. Here are some key points that have impressed me:

Extensive Range of Features for a Very Reasonable Monthly Fee - Bluepark offers an impressive array of features that cater to both beginners and seasoned eCommerce professionals. From robust inventory management to data import and export, API's and customisable templates, there’s something for everyone. The best part is that these features come at a very reasonable monthly fee. Compared to other platforms, Bluepark offers incredible value for the price.

No Hidden Charges for Addons - One of the most frustrating aspects of many eCommerce platforms is the hidden costs for essential addons. With Bluepark, what you see is what you get. There are no hidden charges, and all necessary features are included in the standard pricing. This transparency is refreshing and makes budgeting much easier.

High Performance - Performance is crucial for any online store, and Bluepark delivers on this front. The platform is fast, reliable, and capable of handling high traffic volumes without any hiccups. This ensures a smooth shopping experience for customers, which can significantly impact conversion rates and overall customer satisfaction.

Easy to Change the Design - One of the standout features of Bluepark is how easy it is to change the design of your store. The platform offers a wide variety of templates that are not only visually appealing but also highly customisable. Many settings are simple to adjust, allowing you to tailor your site to your brand’s specific needs without needing extensive technical knowledge.

Excellent and Very Responsive Support - Customer support can make or break an experience with an eCommerce platform. Bluepark’s support team is excellent and highly responsive. Whether you have a technical question or need help with customisation, their team is always ready to assist. Their quick response times and knowledgeable staff have been invaluable in resolving any issues promptly.

In conclusion, Bluepark is an eCommerce platform that offers an extensive range of features at a reasonable price, without any hidden charges. Its high performance, ease of design customisation, and exceptional customer support make it a standout choice for anyone looking to establish or grow their online store. I highly recommend it to anyone in the market for a reliable and comprehensive eCommerce solution.

24 July 2024
Unprompted review
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Reply from Bluepark Ecommerce

Thank you for such a positive and thorough appraisal of Bluepark's software and support team. We're very grateful for the recommendation and hope your website continues to enjoy many years of success on our platform.

Rated 5 out of 5 stars

Best platform out there!

Brilliant web platform, packed full of features from the get-go. No plugins required, which is the big downside to competitors.

Super easy to use the backend of the platform. You can process sales orders, purchase orders and run marketing campaigns with discount codes and offers. The design capabilities are brilliant too, with a suite of fully responsive templates that are easily customisable. There's also a forum where you can request help from fellow users and staff. There's also an official suggestions board that helps with adding even more features. I could go on!

The support is really amazing too, everyone's so knowledgable and friendly. They're super helpful and quick to respond. We've never had any major issues and they don't mind me emailing them about technical questions and how to use certain features every now and then!

I can't recommend them enough, great platform, great team, great support!

24 July 2024
Unprompted review
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Reply from Bluepark Ecommerce

Thank you for the great feedback on our features and technical support team, we really appreciate it.

Rated 5 out of 5 stars

The best Ecommerce solution by miles from Bluepark

Bluepark are without doubt, the most comprehensive ecommerce solution available. With a superb, dedicated technical and after sales support, rarely found with other solutions. It's like having a knowledgeable, tech savvy assistant holding your hand throughout. And when something needs addressing, Bluepark sort it without any issues at all. Perfect partnership for any small, medium and growing online business.

15 July 2024
Unprompted review
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Reply from Bluepark Ecommerce

Thanks for the kind endorsement, and for choosing Bluepark for your online shop!

Rated 5 out of 5 stars

Excellent service

Excellent service whilst building my website. Toni h was too much trouble with questions and how do you do that? Would highly recommend if you are looking to do your own website.

15 July 2024
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Reply from Bluepark Ecommerce

Thank you for the feedback, we're glad to hear we were able to help you build your website and hope it's very successful for you.

Rated 5 out of 5 stars

The service is exceptional

I've used Bluepark for a number of years now and the service is exceptional. They reply back to any technical query within a few hours and fix or give advice there and then, No waiting 24-48 hours from a large support team in another country.
Overall the system is fast and feature rich. New features are added every month to stay ahead of the curve.

10 July 2024
Unprompted review
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Reply from Bluepark Ecommerce

Thank you for the great feedback, particularly on behalf of our support team who really appreciate the kind words.

Rated 5 out of 5 stars

Best UK based support you will find

We have been with Bluepark for over ten years now, their UK based customer service and support is the best in the business. Having used other e-eCommerce systems before Bluepark I have no hesitation in highly recommending them to any size business big or small.

9 July 2024
Unprompted review
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Reply from Bluepark Ecommerce

Thank you for using Bluepark for your website over the last decade, we hope you continue to enjoy success with your Bluepark site for many more years!

Rated 5 out of 5 stars

Bluepark - a friendly ecommerce company with great support

We had been using the same ecommerce software for about 20 years, but it was getting old and stale. So I looked at moving to Bluepark and it was the best thing we could have done. Great software, some great features to make maintaining your website easier and great technical support. I wish I had moved to Bluepark years ago...

30 June 2024
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Reply from Bluepark Ecommerce

We're really glad you made the decision to switch to Bluepark and wish you every success on our platform.

Rated 5 out of 5 stars

Great choice for an ecommerce provider

We moved to Bluepark from another well known UK ecommerce provider in 2012 and have not looked back since.

Blueparks support is great, they are very friendly, approachable and helpful,

I would recommend Bluepark for anyone looking for an e-commerce platform without hesitation.

31 May 2024
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

Thank you for sharing your positive experience, having been with Bluepark for over 10 years!

Rated 5 out of 5 stars

Professional platform, helpful staff, perfect.

We've been with Bluepark for about 8 months now after terrible service from EKM and they have been absolutely fantastic with us. They've guided us through the full website setup as well as every little query that we've needed along the way.

The platform itself is excellent and so far I've not found a problem that they haven't been able to fix with a bit of code or minor tweak somewhere.

The main reason we came to Bluepark was their working IOSS feature, something that is vital to businesses wanting to sell into the EU. This has worked perfectly and we can now start to rebuild the damage done by our previous provider.

30 May 2024
Unprompted review
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Reply from Bluepark Ecommerce

Thank you for the great review and we're glad to hear that Bluepark was able to solve this important issue for you.

Rated 5 out of 5 stars

Support is great,

Thank you so much for your consistent help with our site and support. You guided us through changing our store to the V2 template and we are so pleased with how it's turned out, and are are already seeing the benefits of this new template. Always at the end of an email and wiling to help us with any query we have, thank you to the team at Bluepark!

20 May 2024
Unprompted review
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Reply from Bluepark Ecommerce

Thank you for the great feedback, glad to hear you're up and running on V2 and are seeing positive results already.

Rated 5 out of 5 stars

First Class Ecommerce Software

Bluepark Ecommerce Software simply works. I've been a customer for many years, and whenever you need any help, the team are great. We've just redesigned our website(s) to make full use of the V2 template system. It's transformed our online presence and our sites look great with all the functionality that todays demanding customers expect.

15 March 2024
Unprompted review
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Reply from Bluepark Ecommerce

Thank you for the great review, we're glad to hear you're making good use of V2!

Rated 5 out of 5 stars

Excellent on-going support

We have used Bluepark for many years to host our website and have always found them to be helpful, proactive and supportive with any problems.

11 April 2024
Unprompted review
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Reply from Bluepark Ecommerce

Thank you for sharing your feedback, we really appreciate it.

Rated 5 out of 5 stars

Bluepark leading the way

The team at Bluepark are leading the way with exceptional customer service. The support team in particular go above and beyond to resolve queries in a timely manner, suggesting solutions that are relevant, tailored and meaningful for the end consumer. Special thanks to Roger for going the extra mile - keep up the great work!

14 February 2024
Unprompted review
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Reply from Bluepark Ecommerce

Thank you so much for this great feedback regarding our support team, everyone here really appreciates the kind words.

Rated 5 out of 5 stars

We have been with Bluepark for more…

We have been with Bluepark for more than 12 years (maybe even 15??).

Can't recommend them highly enough. In all that time, I think we have maybe had 2 hours of downtime in total which is impressive.

The functionality is great and easy to use and we have been able to integrate everything we want with our site.

The support team are super responsive and helpful and shout out to Cate who has made our site look so amazing too.

Happily recommend to anyone looking for a great commerce solution.

22 February 2024
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

Thank you for taking the time to leave this great feedback, we really appreciate it. We hope you continue to enjoy success on our platform for many years to come!

Rated 5 out of 5 stars

Next Level Support!

No problem is ever too big!
The support from Bluepark is next level. I have been re-building our current site and have been in contact with Roger Lange on their support team. I must admit, I've probably asked far too many questions but Roger has gone above and beyond to help me. Not Only fixing issues but explaining to me how to do it in case I come across it in the future. Thanks to Roger and the whole Bluepark team for making this process so easy!

1 February 2024
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

Thank you for letting us know about your experience with our support team, particularly Roger who will be very happy to know you've found his help so invaluable!

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