I'm really happy with Blue Star developments and would recommend to anyone. Every phone call and interaction was swift and responsive from the start. Sophie provided great, responsive customer service... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Building Trust With Quality Work. 03337721851
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic work, nice people!
Nathan and Joanne came last Friday to do two replacement velux glass in my loft windows. I have had had trouble getting these replaced and have had a previous installer refuse to do it. I was thinking that there would be a problem...I got the Blue star number via google, so wasn't holding out much hope. How wrong was I was. Firstly the call centre kept in touch with updates, then on the install day Nathan called to give me an ETA (always appreciated). It was such a hot day, I wouldn't have like to be working up in the loft in that heat. They were so cheerful and friendly and got the job done quickly and efficiently. The price was £100 cheaper than the previous guy who refused the work. Nathan and Joanne, thank you for a job well done at a good price - Much appreciated, I am delighted and would recommend you 100%
Amazing work and lovely people
Really really lovely people! Communication was brilliant throughout and we’re so pleased with the work that Blue Star did replacing some broken velux blinds for us. They were so helpful and worked so fast and all during the hottest day of the year too. Would definitely recommend!
Bluestar developments recently replaced…
Bluestar developments recently replaced the glass in my 30+yrd velux windows. Nathan who came out was polite, professional and I found him to be very trustworthy. Im very happy with the window replacements. They also came out on a Saturday to repair the same velux windows which my roofer had broken. I recommend Nathan and Bluestar highly and wouldn't use anyone else.
What a waste of time
What a waste of time! after arranging an appointment with Blue Star, They never showed up! Then after I contacted them asking "where are you"?, they rearranged and again never showed up. then the day after the appointment I receive a call telling me they would be with me in an hour. This company is a joke! If you have nothing to do with your life and want to be spoken to as if you're an idiot this is the company for you, if not find someone else.
"if you don’t ever have anything nice to say then it’s best to say nothing at all". lol just what a company like yours hopes for.

Reply from Blue Star Developments
Cat flap , amazing
Had cat flap fitted with new glass door . These guys were great value , great communication throughout , quickest fitting time out over the others that actually got back to me , friendly fitters and Sophie in the office was especially helpful . Would highly recommend .
Excellent and efficient company
Excellent and efficient company. Very pleasant and tidy workers. Thank you.
Cat flat installation.
Had a cat flat installed. Excellent service. Very Professional and friendly.
Highly recommend.
Slight delay in arranging technician…
Slight delay in arranging technician slot however Paul attended on time and checked out and resolved the problem very quickly. Thanks.
Great service.
Jim and Helen
Nathan is very knowledge about velux skylights. He quoted a fair price. His friendly team arrived on time and did a great job. I would thougherly recommend his company.
Would recommend
Quick responses to initial and follow-up enquiries. Accurate price quotations, and breakdown of what it was for. Job done quickly by friendly team, explaining that to do, and what they've done.
Would recommend definitely.
Neat, quick, tidy and knowledgeable
Nathan and Jo were neat, quick and tidy, and did a great job of fixing a jammed window, and offered good advice too. Recommended.
We have had 2 Velux Windows fitted…
We have had 2 Velux Windows fitted today by 2 very polite gentlemen. I would recommend this company 100% they cleared away all debris and took it away afterwards. We are very pleased with the good job they have done.
Great service
Just had catflap fitted messaged Saturday fitted today fantastic service and lovely workman would definitely recommend
Velux window Installation
We had a new velux roof light fitted as a first time installation.
Nathan advised me on the best type of window for our roof and I found him to be very knowledgeable in general regarding my roof set up.
Sophie in sales was also very helpful in organising a convenient time/date for installation working around the weather and my shifts.
Paul and Sam did the installation and found them to be polite and very hard working and arrived early to get started.
I found the cost to be competitive and in line with what I was willing to pay.
The window has been in for nearly 3 weeks so far with a good mix of rain/hail and sunshine and seems to be fine.
Many thanks Blue Star 👍
Totally recommend
Phoned this morning within 3 hours cat flap in. Excellent service man so friendly and helpful. Totally recommend.
Lisa
Excellent service
Excellent service, Nathan and Jeanette arrived when they said they would. Fitted the new window glass very quickly and efficiently. I thought it was quite reasonably priced. I would recommend them to anyone.
Highly recommend
We have had almost a year of trying to find someone to fit our windows. Most didnt turn up, and when they did they had no clue what they were talking about/or didn't return our calls etc etc the usual. I am so pleased I found this company. Nathan outshone the rest with an obvious in depth knowledge. They were able to fit us in quickly, like they said, turned up when they said, excellent communication in between, and they did an amazing job I am so happy! Thank you!
ReplacementVelux Window.
Nathan & Joanne replaced blown Velux window today. Excellent in every respect and really pleased with installation and service. Speedy, timely and tidy! Thank you!!
These lads saved the day!
I got my Velux fitted from a recommended local builder, then noticed I could see outside between ripped felt, had silicone glued tiles together O.o, the job just appeared rough.
So I emailed Nathan to query it all, as he's an approved Velux installer, and to my horror, it worse than I knew.
He was around in a shot and had his lads there two days later, who completely refitted the window, and adding felt, neatly cut those tiles, really not much to complain about at all. Solid job, fast and great service, really really pleased and would recommend highly.
Friendly and proficient
Very prompt, proficient and friendly service from Nathan and Joanne.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







