Blue Star Developments Reviews 

227
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and efficiency of the team. Many people appreciate the clear and responsive communication from staff, making their interactions smooth and informative. Reviewers frequently mention the quick completion of work and the meticulous cleanup afterwards, ensuring a tidy result. Customers also frequently highlight the team's helpfulness and expertise, often going above and beyond to resolve issues or provide valuable advice. Many reviewers express strong satisfaction and would highly recommend the company, often stating they would use their services again due to the trustworthy and reliable experience.

What people talk about most

Service

Consumers find service to be positive, with many reviewers praising the speedy, efficient, and professional... See more

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication, prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm really happy with Blue Star developments and would recommend to anyone. Every phone call and interaction was swift and responsive from the start. Sophie provided great, responsive customer service... See more

Rated 5 out of 5 stars

Really professional service. Sophie was superb with booking in the cat flap installation and up front and transparent with cost options. Easy to book a date and time in, and the installers were on tim... See more

Rated 5 out of 5 stars

Brilliant service from Nathan and the team. Had a great experience from them replacing my glass to adding my cat flap. Good communication and the work they did you could tell they were professionals a... See more

Rated 5 out of 5 stars

An exceptional service from all the team at Blue Star Developments. We had our 2 Velux windows serviced to a great standard, the work was carried out efficiently with no mess left behind. Nathan ha... See more


Company details

  1. Double Glazing Installer
  2. Handyman

Written by the company

Building Trust With Quality Work. 03337721851


Contact info

4.8

Excellent

TrustScore 5 out of 5

227 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(227)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service from the initial…

Brilliant service from the initial contact to the completed job. Great communication from Rachel and excellent work fitting the door and cat flap from the ever smiling Nathan and Joanne. Would certainly recommend them. I rarely provide reviews but was very impressed with the service provided as well as the quality of the work done.

7 March 2022
Unprompted review
Rated 5 out of 5 stars

From my first email correspondence with…

From my first email correspondence with Rachel asking for help to the job being done today I cannot fault this company! Polite, efficient, tidy, top craftmanship, good price, wouldn't hesitate to recommend to anyone - many many thanks for fixing my catflap!

3 March 2022
Unprompted review
Rated 5 out of 5 stars

Had a catflap fitted including new uPVC…

Had a catflap fitted including new uPVC panel fitted. Both Joanne and Nathan very friendly, efficient, professional and fantastic at the job. Done promptly and to a high standard.
Excellent communication throughout and accommodated me with a time which suited me. Great service!!

25 February 2022
Unprompted review
Rated 5 out of 5 stars

Deserving of more than 5 stars!

If I could give more than 5 stars I would, from first visit through to completion Nathan and his team were incredibly helpful and professional and I wouldn’t hesitate to recommend them. They restored my faith in the construction industry after an awful experience elsewhere. Nothing was too much trouble and the workmanship and level of expertise was excellent. We are hugely grateful

25 February 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, professional and friendly. Quoted a good price and will be doing the job as soon as it can be arranged, looking forward to the new windows!

15 February 2022
Unprompted review
Rated 5 out of 5 stars

Fabulous service

Had quotes from other companies for velux window replacements that were eye watering but Nathan came and told me no need to replace the whole window. He and his colleague Joanne (who are both so genuine and likeable) fitted new glass and resealed really quickly, when they said they would at a fraction of the cost of replacement! I am so pleased with the service from start to finish and I Can’t recommend enough! And Rachel in the office is lovely too! Great company and one I will use again! So happy I can see the stars again (and nosy at the neighbours)! Thanks guys

11 February 2022
Unprompted review
Rated 5 out of 5 stars

Speedy, efficient, professional and friendly service vice

I had been trying for months to find someone to help me solve problems with my 3 large electric Velux windows. I had been told by one company that they wouldn’t be able to deal with it for several months. Then I found Blue Star Development online and sent an email outlining the problems. Within an hour of me calling someone get back to me to arrange a visit the same afternoon!! I was completely amazed and when I said I couldn’t do that Nathan came the following day. He gave me lots of advice about what to do to maintain my windows and stop any issues. He quickly identified the problems and arranged to come back the following morning with the correct part. He then repaired and serviced all the windows. I would recommend this company to anyone needing help.

12 January 2022
Unprompted review
Rated 5 out of 5 stars

Had a long standing and very…

Had a long standing and very frustrating leak to a keylite window. Company that fitted it failed on repeated occasions to identify or resolve the issue. In desperation turned to Blue Star after finding them on line and seeing excellent reviews. Found the service from Rachel and Nathan excellent- Nathan came out within a couple of days and using his long specialist experience of roof windows quickly identified and corrected the fault all for a very fair price. Real pride in the job and happy to guarantee all work done. Would highly recommend and if I have any further problems I would go back to Blue Star without hesitation.

12 January 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional service from Blue Star…

Exceptional service from Blue Star Developments. Found these guys on line when our roof window failed. Initial response was rapid , contact received within an hour or two. Following some email dialogue and a few pictures a survey was arranged within a few days. Nathan the MD arrived and assessed the job , identified the requirement and ordered a replacement window. Within 2weeks the window has been replaced, the 2 lads that did the job were polite and efficient, fitted the window within 2 hours and took away the damaged window. The work was very neat and I was asked to inspect before they concluded the work. They did a great job.
Considering these guys are from Manchester and I'm in Lincoln and we are still in the middle of a pandemic with tradesmen hard to find I think this was exceptional service and would recommend to anyone.

10 December 2021
Unprompted review
Rated 5 out of 5 stars

Velux skylight repair

Reliable, honest and very well priced! I had various other contractors come out giving me quite expensive solutions, however these guys came out and were effective and honest. Highly recommend!

1 December 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service provided

Excellent service provided. I didn’t order the correct cat flap so Nathan sorted it out for me and got the right one for my needs. Quick and efficient service.

29 November 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service from Blue Star

Excellent service from Rachel, Nathan and the team.

From receiving a quick reply to my initial enquiry to fit a microchip cat flap in a double glazed door the team at Blue Star have been great with a professional and friendly service.

They didn’t push for a review but I felt compelled to write one to ensure they get the credit they deserve.

All round five stars!

23 November 2021
Unprompted review
Rated 5 out of 5 stars

Prompt quote

Prompt quote, great price very professional, velux window fitted in a stone roof on a listed building, brilliant job,

13 November 2021
Unprompted review
Rated 5 out of 5 stars

Cat Flap fitters to be trusted.

I chose Blue Star Developments to fit my cat flap because of previous reviews on here. From the moment I messaged them the service was lightning fast. I received a phone call with an hour and an appointment the following day. Nathan turned up on time. He is a really friendly guy. The flap was fitted into my composite door extremely quickly. He was mindful of the effect the fibre glass dust may have on the pads of my cats paws and swept it up. Very pleasant experience. I would highly recommend Blue Star Developments to everyone.

4 November 2021
Unprompted review
Rated 5 out of 5 stars

Old velux window repair

Thanks to these guys for fixing my velux window! Old window with a broken hinge, they assessed the problem, took the window out, replaced the hinge and put the window back in place in almost no time at all. A great job that’s saved us £hundreds. Couldn’t recommend enough

19 October 2021
Unprompted review
Rated 5 out of 5 stars

Cat flap fitting

Had a cat flap fitted in a double-glazed patio door. Measured on Saturday morning and fitted the following Saturday! Great service, a really professional and clean job and the lads turned up exactly when they said they would. I’m very impressed and would highly recommend them.

18 September 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely wonderful, very happy

Absolutely wonderful. We have a beautiful new front door, we can see through all our windows again- couldn’t be happier. The lads are really friendly, professional, swift and they arrive when they say they will. Actually go above and beyond. Our cottage is a quirky old building and they came across some “issues” as happens with old buildings. But they solved them and stayed until the job was done, despite the late hour.
I couldn’t recommend them any higher. Will use them again for other jobs.
Fabulous!

11 September 2021
Unprompted review
Rated 5 out of 5 stars

Leaking Velux

We had been having issues with some leaking velux roof windows for a while and had been told the whole windows needed replacing. Wanting another opinion I got in touch and Nathan visited, gave some expert advice and completed the job (re-seal) at a very reasonable price. No issues since :-) Will definitely be using again and will be recommending to family & friends.

1 September 2021
Unprompted review
Rated 5 out of 5 stars

Velux Windows Installation

David and his team provided an excellent and worry-free service. We had 3 Velux windows installed in a day with the team working tirelessly, efficiently and respectfully. The cost of the job was very reasonable and we will definitely be using Blue Star Developments for our future house projects. Highly recommended!

14 August 2021
Unprompted review

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