I had an absolute amazing conversation with Akheel Rehman today. Called up for home insurance, ended up reviewing my policy saving me money and giving additional benefits!! Such an easy conversation a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Ever wonder what it must feel like to know that you have it covered… Peace of mind that tomorrow is taken care of? Today is the perfect day to make it happen. We're committed to protecting your tomorrow. Welcome to Bon Accord Life.
Contact info
Lomond Court, The Castle Business Park, FK9 4TU, STIRLING, United Kingdom
- 01786477800
- info@bonaccordlife.com
- www.bonaccordlife.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy customer
Neil was very friendly and helpful he explained everything to me in full
Friendly and great customer service.
My customer service from Tina was second to none. I felt that my needs and requirements were tailored to meet with what I was looking for. I would highly recommend using these guys and will do again in future.
Peter is gentleman
Peter is gentleman. Really easy to talk to and explained in ways easy for me to understand
Life insurance
Akeel is a lovely amiable gentleman who listened to what I wanted in the way of life insurance. He was able to tailor my policy to my needs and has a great sense of humour (much needed for an AV fan) thank you.
Friendly and professional service
I received a call back from Peter McDonnell (Bon Accord) concerning a Life product.
He was attentive, friendly but professional at all times. We clarified my needs and he provided a range of options of which I agreed on one.
He explained in detail the policy and then repeated the details so that I understood what I was signing up to.
All in all a very positive experience.
I have been with Bon Accord for nearly…
I have been with Bon Accord for nearly 10 years, and I am still very pleased with the service they provide. Tina is very patient and clear during our phone conversation which is both informative and not obliging.
I will definitely encourage friends and family to reach out to Tina.
Ruku Sultan was amazing with arranging…
Ruku Sultan was amazing with arranging mine & my partners life insurance, critical illness cover and income protection. In a world that can be confusing to understand I felt that Ruku was able to lay everything out to help me make an informed decision on the right cover for our needs. Great customer services, will definitely be using him again in the future for my insurance needs.
Polite, friendly and informative
Tina contacted me to review my current policy. This is something i had been meaning to do but just never got round to it! Tina went through a background of my current policy and situation and from there was able to offer me something with a better fit compared to my old policy. Throughout the call Tina. Was polite and friendly and explained everything thoroughly. Now i have piece of mind that my policy suits my needs and would recommend this service!
THEY ARE A NIGHTMARE!
They will not give up calling me, Ive told them quite frankly to give me some time to think about my life insurance choices & I’ll call them ….they haven’t stopped & persist in calling me constantly multiple times a day EVERY DAY - it’s HARASSMENT!!! I’ve blocked all their numbers now as I’ve had enough, perhaps in future do not harass & break out what is technically bullying tactics to get someone to sign up to pay you guys money as note to yourselves all that = DOESNT WORK!!!
Akeel Review
Akeel was really helpful and always provided a detailed breakdown of what was being spoken about to the smallest details so I had a good understanding. Clear and concise and really happy to respond to any questions that I had to ask. Very useful and helped me find the best deal for me that was suitable, without trying to add on things I did not want or need.
Akeel Rahman
Akeel Rahman. absolutely amazing customer service , was able to support me when getting sporting insurance and point me to the right direction in which one was best for me and my health. was also very comfortable to have a guenuine converstation with me and was very interested in my sports career. this at many businesses is hard to find. i would happy to, 100% with out a doubt recommend Akeel Rahman- truly he deserves a raise !
Peter was really helpful no complaints…
Peter was really helpful no complaints at all
Income Protection
Tina called and was very helpful throughout the process of arranging cover, that included explaining each policy and coming up with a varied list of options
Lisa was very helpful in all she could…
Lisa was very helpful in all she could do to help me to decide what insurance to take.
Akeel was brilliant and he just really…
Akeel was brilliant and he just really made our day. He was funny and good to get the crack with and I feel that he done everything he could to up my life insurance. Very much appreciated
Tina Brazier has made my experience…
Tina Brazier has made my experience with the company so much easier and respected all my boundaries that were previously crossed by other insurance companies.
Very knowledgeable and helpful.
The prices are very competitive and appealing
Spoke to a lovely man called Ali
Spoke to a lovely man called Ali, he was professional, polite, friendly, talking through everything with him was easy, he explained everything well, made my whole experience pleasant, answered any question I had, left me in no doubt to go forward with policy 😀
Helpful and informative mr akeel rahman
The consultant was very friendly and…
The consultant was very friendly and covered everything I needed to know.
life insurance
Lisa,was very helpful in making me understand the right life insurance policy. That was best for me. She explained everything,how long my policy was for ,how much my family would get if anything happened to me. Overall Bon Accord is a good company to deal with and to help u get the right insurance policy that u can afford.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








