I have been a long customer from this company and I trust them. I don’t normally write reviews, cause I can’t be ask. But this is just one of those things that I have to do to give support to this c... See more
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See what reviewers are saying
i ordered these bras not having much hope because i’m not usually lucky with bras and they were PERFECT! i’m definitely going to buy more again. i recommend measuring and finding out your size before... See more
Made a payment to Bonprix and accidently filled in wrong OCR/reference number. So they couldnt register my payment. Contacted them and was furious, but then noticed the number wasnt correct. So contac... See more
I've bought quite a few things from Bonprix including a swimsuit, jumper, dress and blouse and I am very satisfied with everything I purchased. On one shipment, I received an email that it arrived, bu... See more
Company details
Written by the company
Fashion made smarter: Entdecke die besten Angebote für Damenbekleidung, Herrenbekleidung, Schuhe, Wäsche und Wohnen bei bonprix.
Contact info
Germany
- www.bonprix.de
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very bad
Very bad. I ordered two weeks ago and I haven’t known anything about my order. The shipping times indicated are not true. I wrote to customer service to find out shipping time (I understand the current situation) and obviously I had no answer. If in a few days I have no answer I will ask for a refund. In any case, I’ll delete the app and I will no longer make purchases.
Excellent
Excellent fast reliable service. High quality goods. Would use again.
Be careful, SCAM company
Be careful! SCAM company. I never received my products (they told me it was lost in the post). After many phone calls and emails with different people as nobody takes ownership I have still not received my refund. Making up excuses “your email doesn’t work”, we can’t refund your credit card”, the list is long. I have reported them and will go to court unless I receive my refund.
Bed sheets were so faded we thought…
Bed sheets were so faded we thought they were on the wrong side. Button brok off after first wash. Waste of and money.
...Disingenuous...
...Disingenuous...why send out a discount code that doesn’t apply? Contacted customer services and not very helpful and suspect it was some marketing scam...
bonprix are a wonderful company with a…
bonprix are a wonderful company with a wide range of clothing and they are not to pricey at all ,they are my number 1 to go to in the future.
Quality great ..complaints process awful
The quality and value of the clothing is great & I would highly recommend. However....once there is an issue the complaints process is dire and protracted and they don't meet their "our promise to you". I raised a relatively straightforward query towards the end of July & was promised at worst an update in 4 weeks. I chased at 4 weeks & got another holding response posted 3/9. Should apparently be resolved 8 weeks after initially raising so about a week to go. I hope I'm wrong but I suspect I will be at next stage of taking to Financial Ombudsman.
Very happy with my purchases
Very happy with my purchases. Fast delivery too. I recommend Bonprix to others
At last a shop that just knows…
At last a shop that just knows ..quality is superb..fit has the WOW factor..delivery quick..I will never dread clothes shopping for myself again
Good
Good clothes style and price quick delivery very happy with bon prix.
Lovely clothing at Bonprix
Lovely clothing at sensible prices. Great selection even for larger sizes. Easy returns process. Very easy to manage account. Love love love it...
A lovely selection of clothes
A lovely selection of clothes. I can always find something i love. If i had one issue it would be that the clothes are usually quite a small fitting, especially the jeans so i usually have to order the next size up but it's not a big issue. Good value for money.
Great service
First time I have ordered, got a discount and brilliant service.
Very pleased 😃
Always find something a bit different…
Always find something a bit different from the high street & the quality is fantastic .
Lovely tops and brilliant service
Excellent choice of fashion at good prices
Excellent choice of fashion good quality at really good prices. They cater for all ages, shapes and sizes. Would definitely recommend bonprix
Excellent service
Excellent service. Easy to order and delivery very quick
Still early days but so far so good.
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