Had my hair transplant in Turkey through Bookimed last month. Pretty smooth experience overall. Yuliia was my coordinator. She was responsive and helpful with all arrangements. Clinic was professio... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Easy and friendly access in setting up appointments pre op also staying regularly in touch throughout and excellent service post op Peroneal nerve decompression by Dr Casanas in Teknon medical... See more
Company replied
I had some neck problems after a massage and needed quick help. Bookimed was super fast—within 2-3 hours of my first call, I had an X-ray and a consultation lined up! I was seriously impressed with ho... See more
I had a full check-up for women in Turkey. Bookimed helped me organize everything quickly and select the necessary diagnostic package. Everyone at the hospital was friendly, and there were almost no q... See more
Company replied
Had my surgery here a week ago. Tummy tuck. 360 lipo and upper blephraplasty. Dr Ergin did an absolutely amazing job all round. He's friendly, attentive, and speaks very good English. I repeatedly... See more
Company replied
I have bad experience with them as my case is special, so required more answers and all they want is to continue offcourse to get payed! Not recommended, we need to speak directly to doctors not this... See more
Company replied
Winnington was an absolute delight and helped me throughout my entire experience. They were very fast to respond and always made sure any questions or concerns I had were answered with care. I would 1... See more
Company replied
I feel I was lucked out by finding Bookimed, just by researching on line and reading all the positive reviews, which are very true. It tookme months to decide on the appropriate cosmetic surgery.... See more
Company replied
i found bookimed when i was looking into zirconia crowns in turkey. i wasn’t really sure where to start, but the reviews and photos on the site helped me feel a bit more confident about choosing a... See more
Company replied
I wanted to get a full check-up at a good clinic with professionals who know their stuff. Of all the medical tourism services, the Bookimed website inspired the most confidence. Coordinator Kristina... See more
Company replied
Hi everyone, Bookimed Care in Turkey provided an excellent service from start to finish. I went for breast reduction as for years they were very large and were triggers, setting of bad memories of... See more
Company replied
I recommend Bookimed. I found it by chance online and I'm very happy about it. I'd like to highlight the work of the coordinator, Kristina. She described everything in great detail and found me a clin... See more
Company replied
For going overseas to do a surgery is always questionable, but rest assure, it was my best decision. From beginning to the end results, Winnington, my bookimed, had my back through it all. Guided m... See more
Company replied
Everything went very well. My coordinator was very clear and supportive. Chosen clinic in Turkey turned out to be a very nice place - doctors and staff are super friendly, facility is pretty new an... See more
Company replied
After trying a few clinic and hospitals trying to book myself and realising there was a substantial amount of fraud going on in Turkey, I went Bookimed. So glad I did! absolutely helpful and the whol... See more
Company replied
The clinic operates like a well‑oiled machine, yet every team member is a genuine, caring, and compassionate person. Everyone was friendly, attentive, and professional. The procedures were expla... See more
Company replied
I'm 72 and I contacted this company for help choosing a dental clinic for dental implants. I'm absolutely happy with my choice, especially with my coordinator, Katerina, who helped me make my decisio... See more
Company replied
I found these guys from chat GPT and honestly it’s the best thing I could have ever done, they listened to my concerns, their communication and support is phenomenal, I couldn’t be happier. and the pr... See more
Company replied
Bookimed helped me to quickly arrange my consultation with the gynaecologist. Everything went smoothly and without any issues. Huge thanks to the coordinator Hanna, she was with me during all the proc... See more
Company replied
Incredible communication from the very beginning, I felt heard as Bookimed team ensured I am getting the treatment on time. Things were taken care of, everything was organized, clear next steps. Thank... See more
Company replied
I had a great experience with this company. They helped me schedule a doctor’s appointment quickly and without any stress. The staff was very professional, friendly, and responsive, and they took care... See more
Company replied
Bookimed is quite good at arranging and helping out with medical trips in other countries. Dealing with them via WhatsApp was quite easy and I was able to pick a package and clinic that I needed based... See more
Company replied
I submitted my request and received a response very quickly from a member of their team. Her name is Veronika, and she was wonderful in communicating with me and provided me with answers to all my con... See more
Company replied
Winnington was my medical coordinator and made the process very straightforward. He was very prompt in getting back to any questions I posed. I felt well attended my the staff and nurses at the clinic... See more
Company replied
I had a check-up in Turkey, and my experience was great. Everything went smoothly. My Bookimed coordinator was in touch and answered quickly. Everyone at the hospital was so polite and nice. I’m total... See more
Company replied
I used Bookimed to arrange my medical trip to Istanbul, and the whole process was much easier than I expected. My coordinator Maksim was always available, patient, and quick to adapt when I had to... See more
Company replied
Everything was well organised from the very beginning. Hanna helped me a lot with all arrangements and was always quick to reply. I felt comfortable knowing someone was there ti guide me through the w... See more
Company replied
I had a very personal and intimate surgery, the medical coordinator I dealt with was so quick, efficient and friendly, and answered all of my questions, supported me through my anxious mind and reassu... See more
Company replied
I dealt with a representative called Zekra and they were amazing. So helpful, and patient with my millions of questions and me changing my mind on what I wanted. She found my a great place and got me... See more
Company replied
I would like to raise serious concerns regarding my experience with Dr. Sinem Singin Sezer. First of all, her level of communication is extremely poor, and her professionalism as a doct... See more
Company replied
The service provided by Bookimed and the partners in Turkey were outstanding. Always seamless communication with prompt responses. The service in Turkey was incredible. Transportation Pick-ups, deliv... See more
Company replied
I had a great experience with these guys, my coordinator yeva, was great all all times, and was helpful each step of the way. I’ll definitely recommend to everyone to use these guys, I’ll be using t... See more
Company replied
It was incredibly easy to find the right clinic for me for my needs. I had an idea in mind of where I wanted to go but changed my mind and it wasn't a problem for Bookimed to make a course correctio... See more
Company replied
Bookimed always responded in a timely manner and was able to answer all my questions at anytime. They kept in constant contact and were able to reassure me. If they weren't quite sure about something... See more
I would especially like to thank Tetiana, my medical coordinator at Bookimed, for her support and professionalism. She was very patient, answered all my questions clearly, and helped me reach a fair a... See more
Company replied
I had my 60th Birthday rejuvenation at Quartz Clinic in Turkey. Everything went seamlessly from booking my procedure to my travels, surgery and hotel stay. This is a superior service and I am loving t... See more
Company replied
I was very pleased with both the service and the help from the staff. With the help of this company, I found a very good solution to my dental problem. And although this isn't the final result yet,... See more
Company replied
I have bought a check up program for a stroke screening. Unfortunately I am over 100kg the reception/someone who I’ve been contact to book in for this check up mentioned me that I am not able to do... See more
Company replied
The arrangement and process was superb. Once I arrived to airport, the taxi was able to Locate me and transport me directly to Hotel and then clinic. The staff at the facility were super friendly... See more
Company replied
Great service and excellent support from Bookimed. The coordinators were always available, helped me choose the right clinic, and guided me through every step. Very professional and caring team. H... See more
Company replied
I got a lower facelift and neck lift at ID clinic in Bangkok. Less than one year later my neck is saggy and it doesn’t even look like it was done. Bookimed recommended the surgeon. I put my trust in t... See more
Company replied
Thank you to your company for organizing my operation in Turkey I would especially like to note the work of Christina, who has been dealing with my problem for several years. As a result of her cle... See more
Company replied
Fantastic experience. Professional on all levels and felt assisted all the way. Bookimed were obviously my first contact point and they advised me that Wansiri Hospital would be perfect for what I req... See more
Company replied
I would like to express my sincere gratitude for the outstanding service I received throughout my rhinoplasty journey. From the very beginning, everything was handled smoothly and professionally,... See more
Company replied
My whole experience of ID Clinic was disappointing. Whilst the staff were pleasant and friendly, the communication was abysmal. It was not the language barrier as they used a translation app to... See more
Company replied
The profit is a most important and not the patients. I never will go go back. Professionalismus is bad, like the care of patients,
Company replied
I developed hooded eyelids. I couldn't afford to have blepharoplast in the UK. I went on Bookimed and Lillia dealt with me. I had a brain injury a number of years ago that sometimes affects my compreh... See more
Company replied
Tetiana ihnatiuk has been a absolute pleasure to work with. She provided all the correct information to the littlest questions and took care of my choices often going back to the doctor to get their... See more
Company replied
Very excellent and professional service. Without Book Medi I would not have found the right surgeon. Great support and help. Definitely use.❤️
Company replied
From start to finish they were amazing. Kind, compassionate, careful in their services. Excellent job in finding me a surgeon who would assist me in my goal.
Company replied
Thanks for quick responses and help with the appointment. The manager was pleasant and professional. My tooth cleaning was done really quickly, painlessly and with high quality. Everything was grea... See more
Company replied
We contacted Bookimed for a clear treatment offer regarding multiple tumor marker tests. I repeatedly asked which parameters would be tested, and they confirmed it several times. We fi... See more
Company replied
In January 2024, I had a hair transplant performed by Ali Ekber Yürekli. The very next day, based on the recommendation and persuasion of this so-called doctor, I was placed into an ox... See more
Company replied
A huge thank you to Bookimed for recommending us an excellent clinic. At first, we didn’t know which clinic to choose, but Bookimed gave us amazing help 😍😍😍😍
Company replied
Company details
About US-UK.Bookimed.com
Written by the company
Bookimed is a free global platform to search for hospitals and arrange treatment for people from every corner of the world. Bookimed started working in 2014.
Today Bookimed is No.1 medical tourism provider in the world: we cooperate with 1,600+ medical centers and over 5,000 doctors in 50+ countries. More than 920,000 patients have already used Bookimed to find the best solution for their health.
Contact info
Poliova Street, 21, 03056, Kyiv, Ukraine
- +38 067 352 81 92
- info@bookimed.com
- www.bookimed.com
4.6
Excellent
963 reviews
Replied to 80% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exaptational repones and wondaful Team.
I submitted my request and received a response very quickly from a member of their team. Her name is Veronika, and she was wonderful in communicating with me and provided me with answers to all my concerns, making sure I get a hold of my doctor for consultation. The services were exceptional and wonderful. Thank you very much
20 March 2026
Unprompted review
Reply from US-UK.Bookimed.com
Dear Mohammed,
Thank you so much for your fantastic review and your kind words!
We are delighted to hear that you had such a wonderful experience with our platform. We will definitely pass your compliments on to our medical coordinator Veronika. She will be incredibly happy to know that her fast responses, clear communication, and support made such a positive difference in your journey.
Ensuring that our patients feel heard, supported, and smoothly connected to their doctors for consultations is exactly what we strive for every single day. It is incredibly rewarding to know we succeeded in providing you with exceptional service.
We wish you the very best of health! Please remember that your Bookimed team is always here for you whenever you need us.
Warmest regards,
The Bookimed Team
Should you use Bookimed and Dr. Buğra Çetin?
I travelled to Istanbul for a penile implant procedure with Dr. Buğra Çetin, and overall my experience has been very positive.
Like many men, I had been struggling with worsening ED for some time. Lifestyle improvements and medication helped for a while but eventually stopped being effective. My partner and I have a loving relationship and we both felt that a penile implant would allow us to maintain an active and satisfying intimate life for many years to come. After researching options internationally, I was introduced to Dr. Çetin through Bookimed.
I was initially cautious about medical tourism, but once I spoke directly with Dr. Çetin and his team I felt much more comfortable. The overall package was clearly explained and included hospital care, accommodation, transfers and translation services. Compared with prices in the UK the cost was still significant but far more reasonable.
The hospital itself was excellent. All pre-operative tests were carried out efficiently and the facility and staff were highly professional. My surgery was scheduled the same day after consultation.
There were a few organisational bumps along the way (for example transport and hotel booking confusion on arrival). These things were resolved quickly but can feel a little unsettling when you are travelling in a different country. That said, everything promised in the package was ultimately delivered and the medical care itself was excellent.
The first 24 hours after surgery were quite painful, which I think is important for patients to know beforehand, although the pain was well managed in hospital and improved significantly after the first day. One thing that surprised me was that the implant remains fully inflated for the first few days after surgery. That period can be uncomfortable but it is temporary and part of the process.
A few practical tips for anyone travelling for this procedure:
Bring supportive close-fitting underwear to protect the area after surgery.
Satin or very smooth pyjama shorts can help when turning over in bed, as they reduce friction and make movement easier during the first few days.
Pack very loose trousers or tracksuit bottoms rather than jeans.
Slip-on shoes are much easier than trainers that require bending down.
Consider bringing simple pain relief such as paracetamol or ibuprofen.
It is also helpful to have some local cash, as pharmacies may not accept cards for small purchases.
These are small things, but they can make the recovery period much easier.
I am currently about ten days post-surgery and recovery has been progressing well. The swelling and pain have reduced significantly and things improve a little each day. Full healing takes several weeks, but so far I am very pleased with the outcome and the care I received.
Dr. Çetin was professional, reassuring and clearly very experienced in this field. For anyone considering this procedure and researching options internationally, I would certainly recommend speaking with him and his team.
4 March 2026
Unprompted review
Reply from US-UK.Bookimed.com
Thank you so much for taking the time to write such an incredibly detailed, honest, and helpful review.
Sharing your personal journey requires a lot of courage, and we have no doubt that your transparent account will be an invaluable resource for other men considering this life-changing procedure.
We are absolutely thrilled to hear that your medical experience with Dr. Buğra Çetin and his team was so positive. Connecting patients with highly professional and reassuring specialists is exactly what Bookimed is here for. It is wonderful to know that the hospital care and the surgery itself met your expectations.
At the same time, we sincerely apologize for the organizational bumps you experienced with the transport and hotel upon arrival. We completely understand how unsettling logistical hiccups can be when you have just landed in a foreign country for surgery. We have shared your feedback with our logistics team to ensure we smooth out these arrival details for future patients.
Your practical tips regarding recovery clothing, managing the first few days, and bringing local cash are absolutely fantastic. This kind of firsthand, practical advice is the best support our patient community can get.
We are so glad to hear that your recovery is progressing well at the ten-day mark. We wish you continued healing and a very happy, fulfilling future! Please remember that your Bookimed coordinator is always here for you if you need any further assistance.
Warmest regards,
The Bookimed Team
I like the fact that they replied me in…excellent
I like the fact that they replied me in less than 5 minutes when ever I ask them some and they are always avaliable when I needed their help, this is the major reason why I chose this company I had 2 other company before but I chose them because they were very quick to reply me the others took days to reply which I didn't find it professional .
18 March 2026
Unprompted review
Reply from US-UK.Bookimed.com
Dear Aisha,
Thank you so much for your wonderful review and for choosing Bookimed!
We are incredibly glad to hear that our fast response times and constant availability made such a positive impression on you. We completely understand that when you are planning a medical trip, waiting days for an answer can be stressful. That is exactly why our medical coordinators strive to be there for you and reply as quickly as possible—often within just a few minutes!
It means a lot to our team that our dedication to clear and quick communication was the main reason you trusted us over the other options. We always want our patients to feel fully supported and heard at every single step of their journey.
Wishing you the absolute best, and please remember that we are always just a quick message away whenever you need us again!
Warmest regards,
The Bookimed Team
I recently used Bookimed to organize a…
I recently used Bookimed to organize a second rhinoplasty, and I have to say the whole experience so far has been incredibly smooth and reassuring.
From the very beginning, the team helped me find the right doctor and recommended Lokman Hekim Istanbul Hospital, which immediately gave me confidence. They were very responsive and took the time to answer all my questions, which made the decision process much easier.
They also helped organize the entire trip to Türkiye — from the clinic coordination to the logistics — and everything has been very clear, well explained, and stress-free. Even the budget and pricing were transparent, which I really appreciated.
At this stage, I’m very happy with the support and professionalism of the Bookimed team. I truly hope the surgery and the results will be just as good as the experience I’ve had so far.
I will definitely come back and leave another review after the procedure to share the final results.
15 March 2026
Unprompted review
Reply from US-UK.Bookimed.com
Dear Chloé,
Thank you so much for taking the time to share such a detailed and wonderful review about your journey with us so far! 💚
We completely understand that planning a second rhinoplasty requires an immense amount of trust and careful consideration. It brings us great joy to know that our team could provide you with the reassurance you needed and make the entire process—from selecting Lokman Hekim Istanbul Hospital to handling the logistics and pricing—smooth, transparent, and completely stress-free.
Taking care of all the administrative and organizational details so that you can focus entirely on your health and peace of mind is exactly what we strive for at Bookimed.
We are sending you our warmest wishes and positive energy for a successful surgery and a very comfortable recovery. Our team will remain right by your side throughout the rest of your journey, and we truly look forward to your next update when you are ready to share your final results!
Warmest regards,
The Bookimed Team
Always handles it very well and so…
Always handles it very well and so lovely to speak with and is very helpful. I will highly recommend. Makes the whole journey feel easier. ♥️♥️
6 March 2026
Unprompted review
Reply from US-UK.Bookimed.com
Thank you so much for your incredibly kind words and the beautiful hearts! ♥️
It truly warms our hearts to hear that our team has been able to make your medical journey feel easier and more comfortable. We know that planning medical travel can sometimes feel overwhelming, so having someone helpful, caring, and lovely to speak with is exactly the kind of support we strive to provide for every single patient.
Your high recommendation means the world to us. It inspires our coordinators to keep delivering this high level of care and empathy every day.
Please remember that we are always here for you, ready to help whenever you need us. Wishing you the absolute best on your journey!
Warmest regards,
The Bookimed Team
It was a last minute decision and…
It was a last minute decision and Bookimed were able to accommodate my needs immediately.
Everything went smoothly. They were quick to answer all my questions about procedure logistics cost.
4 March 2026
Unprompted review
Reply from US-UK.Bookimed.com
Dear Clare,
Thank you so much for your fantastic review!
We completely understand that making last-minute medical decisions can be quite stressful, which is why our main goal is to take that pressure off your shoulders as quickly as possible. We are absolutely thrilled to hear that our team could accommodate your needs immediately and ensure that everything went smoothly.
Providing fast, clear, and transparent answers regarding procedures, logistics, and costs is exactly what we strive for, so you can focus entirely on your health and trip without any worries.
Thank you for trusting Bookimed with your journey. We wish you the very best of health and a wonderful day ahead!
Warm regards,
The Bookimed Team
I had a full check-up for women in…
I had a full check-up for women in Turkey. Bookimed helped me organize everything quickly and select the necessary diagnostic package. Everyone at the hospital was friendly, and there were almost no queues. All examinations went according to plan. The hotel was quite far from the clinic, but the clinic provided a free transfer.
26 February 2026
Reply from US-UK.Bookimed.com
Dear Anna,
Thank you so much for your wonderful review and for trusting Bookimed with your health! 💚
Preventive care is incredibly important, and we are absolutely thrilled that our team could help you quickly organize your full women's check-up in Turkey and select the perfect diagnostic package for your needs.
It is fantastic to hear that your experience at the hospital was so positive, with friendly staff, no queues, and everything going exactly according to plan. While the hotel was a bit further away, we are very glad that the clinic's free transfer service stepped in to make your daily commutes comfortable and completely hassle-free! Ensuring your peace of mind at every step is exactly what we strive for.
We wish you excellent health, great energy, and wonderful days ahead! Please remember that we are always here for you if you ever need our assistance in the future.
Warm regards,
The Bookimed Team
Hair Transplant
In January 2024, I had a hair transplant performed by Ali Ekber Yürekli. The very next day, based on the recommendation and persuasion of this so-called doctor, I was placed into an oxygen chamber that he claimed would be beneficial for the transplanted hair. This device appeared to be something he had invented or improvised himself and most likely did not even have approval from the Ministry of Health.
Despite the fact that I clearly informed Ali Ekber Yürekli that my right ear had previously undergone surgery, he responded in an unprofessional manner, saying, “We will increase the pressure slowly, nothing will happen,” and proceeded to take responsibility for a medical decision that should only be handled by a qualified ENT specialist.
I was never informed that this application was new or experimental. No proper information was given about the machine. The device itself did not have official approval from the Ministry of Health, and within a few days all of the equipment was removed or destroyed, which I consider to be an attempt to eliminate evidence. I will also pursue legal consequences for this.
They did not obtain an informed consent form from me, as any proper medical facility should. It felt more like an unregulated operation.
About five minutes after entering the oxygen chamber, my left eardrum ruptured. When I informed the operator, I was told, “Everyone feels that way,” and the procedure continued regardless. No protective equipment for the ears was provided; I was placed into the machine with completely unprotected ears. Normally ear protection should be provided, but that day it was neglected.
Because of the operator’s lack of knowledge and the incompetence of Ali Ekber Yürekli, my left eardrum ruptured. More importantly, I developed permanent tinnitus in both ears. For the past two years I have visited countless doctors, and today I have to use hearing aids in both ears.
In short, I lost my health because of these unqualified individuals. If you do not want to risk your health, stay away from them.
The legal process is currently ongoing. They are now claiming that they never had such a device in their clinic, but I have submitted photographs to the relevant authorities as evidence. They have also presented two of their own employees as false witnesses; I will file additional legal complaints against them as the case progresses.
Stay away from Ali Ekber Yürekli and this establishment. If you do a little research, you will see that there are already many legal cases filed against them.
24 January 2026
Unprompted review
Reply from US-UK.Bookimed.com
Dear Emrah,
We are deeply sorry to read about the severe health issues and the distressing experience you have described.
At Bookimed, patient safety and the quality of care provided by our partner clinics are our absolute highest priorities. While we are a medical booking platform and all medical treatments are performed independently by the doctors at their respective clinics, we take any allegations of this nature—especially those involving patient harm or unapproved equipment—extremely seriously.
We have already escalated your feedback to our management team and initiated an urgent internal review regarding this specific clinic and Dr. Ali Ekber Yürekli.
To help us identify your case in our system and ensure a thorough investigation on our end, could you please contact us directly at marketing@bookimed.com with your contact details or your Bookimed request number?
We are truly sorry for the distress this situation has caused you, and we kindly ask you to reach out to us directly.
Sincerely,
The Bookimed Team
Bookimed - They put you first
Bookimed organised everything for me. They really listened to what I wanted, and excelled in providing me with the best of care. From pick up at the airport, all of the transfers, the international services, the hospital, the staff, the hotel accomodation and the Consultant. Bookimed were a pleasure to deal with. They made me the priority and catered for everything. I highly recommend them.
4 March 2026
Unprompted review
Reply from US-UK.Bookimed.com
Dear Rebecca,
Thank you so much for your incredible review and your high recommendation! 🌟
Hearing that you felt like a priority is the greatest compliment our team could ever receive. Traveling to another country for medical care can feel overwhelming, which is why our main goal is to take the stress completely off your shoulders. We are absolutely thrilled that we could seamlessly organize every single detail of your journey—from the airport pickups and hotel accommodation to matching you with the right Consultant and ensuring you received the best of care.
It was a true pleasure for us to assist you and listen to exactly what you needed. We wish you a wonderful recovery, great health, and all the best! Please remember that if you or your loved ones ever need us again, we are always just a message away.
Warm regards,
The Bookimed Team
At first
At first, I went to Ankara for a SARPE procedure, but there I was told that nothing could be done and that the operation would be too complicated. After that, with the help of my coordinator Yeva, we found a more suitable clinic and successfully completed the surgery.
I am very satisfied both with the level of the hospital and with the quality of the operation itself. The doctor continues to follow up with me after the procedure, which gives me additional confidence and peace of mind.
Overall, everything was organized professionally, and the service genuinely helped me find the right medical solution. I am very pleased with the whole experience.
23 February 2026
Unprompted review
Reply from US-UK.Bookimed.com
Dear Philip,
Thank you so much for sharing your inspiring journey with us!
Facing a complex case and being told a procedure cannot be done is incredibly stressful, but we are so glad you didn't give up. This is exactly why Bookimed exists—to provide alternative options and find the right medical solutions, no matter how complicated the situation might seem.
We are absolutely thrilled that your medical coordinator, Yeva, was able to quickly step in, find a more suitable clinic, and help you get your SARPE surgery done successfully. We will make sure to share your kind words with her; knowing she made such a difference in your experience will mean the world to her!
It is also wonderful to hear that you are highly satisfied with the hospital's level and that your doctor continues to provide excellent follow-up care. Your peace of mind during recovery is our top priority.
We wish you a smooth and comfortable continuation of your recovery! If you ever need our assistance in the future, we will always be here for you.
Warm regards,
The Bookimed Team
Very professional work
I was very pleased with both the service and the help from the staff.
With the help of this company, I found a very good solution to my dental problem. And although this isn't the final result yet, I'm confident of a good outcome in my case.
Once again, a huge thank you to this company and the staff for helping me resolve all my issues.
24 February 2026
Unprompted review
Reply from US-UK.Bookimed.com
Dear Serhii,
Thank you so much for taking the time to share another wonderful review with us!
Dental treatments—especially complex ones—often take time and patience. We are absolutely thrilled to hear that you are so pleased with our service and the support from our staff. Finding the right solution is a crucial step, and it is wonderful to know that you feel so confident and calm about the final outcome, even though your journey isn't quite finished yet.
Please remember that Katerina and the rest of our team will be right by your side until your treatment is fully completed and you achieve the perfect result.
Thank you once again for your trust in Bookimed! We wish you a smooth continuation of your treatment and look forward to celebrating your beautiful new smile.
Warm regards,
The Bookimed Team
I was surprised by the professional…
I was surprised by the professional service. Very caring and friendly.
Nothing , really nothing to complain!!
Excellent service
I will do it again !!!
18 February 2026
Unprompted review
Reply from US-UK.Bookimed.com
Dear Gerhard,
Thank you so much for your fantastic review and your amazing energy!
We are absolutely thrilled that we could pleasantly surprise you with our professional, caring, and friendly service. Hearing that you have "nothing, really nothing to complain about" is the highest praise our team could ever ask for! Making sure our patients feel supported and well-cared for is exactly what we strive for every single day.
It is wonderful to know that you would choose us again. We would be absolutely delighted to assist you whenever you or your loved ones might need us in the future.
Wishing you great health and a wonderful day!
Best regards,
The Bookimed Team
I dealt with a representative called Zekra
I dealt with a representative called Zekra and they were amazing. So helpful, and patient with my millions of questions and me changing my mind on what I wanted. She found my a great place and got me and awesome price. I can not recommend her high enough. Will be recommending her to my friends.
1 March 2026
Unprompted review
Reply from US-UK.Bookimed.com
Dear Annissa,
Thank you so much for your fantastic review and for recommending our service to your friends!
Planning a medical trip is a big decision, and it is completely normal to have a "million questions" or to change your mind along the way. We are absolutely thrilled to hear that our medical coordinator Zekra provided you with such amazing, patient, and helpful support throughout the entire process. Our main goal is to make sure you feel 100% comfortable and confident, and we are so glad she helped you find a great clinic at an awesome price.
We will definitely pass your wonderful compliments on to Zekra—she will be delighted to know her dedication made such a positive impact on your journey.
We wish you the best of health and a wonderful experience! If you or your friends ever need assistance in the future, we are always here for you.
Best regards,
The Bookimed Team
Invaluable in directing me to the right…
Invaluable in directing me to the right clinic for my dental surgery- whole process was seamless with good advice and attentive communication throughout
17 February 2026
Unprompted review
Reply from US-UK.Bookimed.com
Thank you so much for sharing your fantastic experience with us!
Helping patients find the perfect clinic for their specific needs—like your dental surgery—is exactly what Bookimed is all about. We are absolutely thrilled to hear that our team's advice and attentive communication helped make your entire medical journey seamless and stress-free.
We wish you a smooth recovery and a beautiful, healthy smile! If you or your loved ones ever need assistance with medical travel in the future, we are always here for you.
Best regards,
The Bookimed Team
Winnington was my medical coordinator…
Winnington was my medical coordinator and made the process very straightforward. He was very prompt in getting back to any questions I posed. I felt well attended my the staff and nurses at the clinic. They are very concerned with safety and care. I recommend this service.
16 February 2026
Unprompted review
Reply from US-UK.Bookimed.com
Dear Rhonda,
Thank you so much for your wonderful review and for highly recommending our service! 💚
We are absolutely thrilled to hear that Winnington was able to make the whole process straightforward and stress-free for you. Prompt communication is something we highly value, and we will certainly pass your kind words on to him. He will be delighted to know his efforts made such a positive impact on your journey.
It is also fantastic to hear that you felt so well attended to by the staff and nurses at the clinic. Patient safety and exceptional care are exactly what we look for in our partner facilities, and we are glad you experienced this firsthand.
We wish you the best of health and a smooth recovery! Should you or your loved ones ever need medical assistance in the future, we are always here for you.
Best regards,
The Bookimed Team
Highly competent
Highly competent, extremely helpful, trustworthy, and a pleasure to work with!!!!!
27 February 2026
Unprompted review
Reply from US-UK.Bookimed.com
Hello!
Thank you so much for your incredibly kind words and your trust in us! 🌟
Being described as "highly competent," "trustworthy," and "helpful" is the greatest compliment our team could ever receive. Our main goal is to make every patient's medical journey as safe, organized, and stress-free as possible, and we are absolutely thrilled that working with us was such a positive experience for you.
We wish you excellent health and all the best! Should you or your loved ones ever need medical assistance in the future, we will always be here to help.
Best regards,
The Bookimed Team
I had a great experience with this…
I had a great experience with this company. They helped me schedule a doctor’s appointment quickly and without any stress. The staff was very professional, friendly, and responsive, and they took care of all the details for me. The process was smooth and well-organized, which saved me a lot of time. I truly appreciate their help and would highly recommend this service to anyone who needs assistance booking medical appointments.
28 January 2026
Unprompted review
Reply from US-UK.Bookimed.com
Dear Max,
Thank you so much for sharing your wonderful experience and for highly recommending our service!
Taking the stress out of medical travel and handling all the organizational details is exactly what our team strives for every day. We are thrilled to hear that our staff provided you with quick, professional, and friendly assistance, saving you valuable time. Your kind words are the best reward for our coordinators, and we will make sure to share your feedback with the whole team.
We wish you excellent health and peace of mind! If you or your loved ones ever need assistance with booking medical appointments in the future, we are always here for you.
Best regards,
The Bookimed Team
Everything was good
Everything was good
The doctor is a true professional.
And special thanks to Tetiana for her help
31 January 2026
Unprompted review
Reply from US-UK.Bookimed.com
Dear Anastasiia,
Thank you so much for your wonderful review! 💚
We are thrilled to hear that everything went smoothly and that you were in the hands of a true professional. We will be sure to pass on your special thanks to Tetiana — she will be incredibly happy to know that her support made your medical journey easier and more comfortable.
Wishing you the best of health and a wonderful day!
Best regards,
The Bookimed Team
I wanted to get a full check-up at a…
I wanted to get a full check-up at a good clinic with professionals who know their stuff. Of all the medical tourism services, the Bookimed website inspired the most confidence. Coordinator Kristina helped me choose the top clinic and package of diagnostics and tests. Everything was organized quickly - from booking to traveling to Germany.
Sometimes the diagnostics took longer than I thought. But the overall impression was good. The coordinator and the clinic’s doctors are true professionals.
15 January 2026
Unprompted review
Reply from US-UK.Bookimed.com
Dear David,
Thank you for sharing your experience with us!
We are delighted that you chose Bookimed for your full check-up in Germany and that our platform inspired your confidence. It is wonderful to hear that Kristina was able to help you find the right clinic and organize your trip so quickly. We will definitely pass your kind words on to her!
Regarding the duration of the diagnostics, we understand that it can be tiring when procedures take longer than expected. German clinics are renowned for their meticulous approach, and doctors often take extra time to ensure every single detail of your health is carefully examined. We truly appreciate your patience and are glad that the professionalism of the medical team left a positive impression on you.
We wish you excellent health and peace of mind!
Best regards,
The Bookimed Team
The profit is a most important and not…
The profit is a most important and not the patients. I never will go go back. Professionalismus is bad, like the care of patients,
24 February 2026
Unprompted review
Reply from US-UK.Bookimed.com
Dear Agnes,
Update:
We reached out to you several days ago via Trustpilot’s official verification system, requesting more information to investigate your case. Unfortunately, we have not received any response or booking details from you.
Since we still have no record of you in our system, and no proof of your medical journey through Bookimed has been provided, we are unable to verify this review as a genuine patient experience.
Patient care is our top priority, and we always take feedback seriously. If there has been a misunderstanding and you did indeed use our platform, our door remains open. Please contact us directly at marketing@bookimed.com.
Best regards,
The Bookimed Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.