Been using boomerang carnets for several years now. The service is always timely, efficient and smooth. Very happy with their service
Company replied
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See what reviewers are saying
Quick responsive and efficient. Where some other carnet providers will require a number of phone calls and emails and then take 5 days to raise the carnet; boomerant (aka Liverpool Chamber of Comme... See more
Company replied
Have used Boomerang Carnets multiple times, nothing is too much trouble for them! From need advice and additional paperwork at Weekends, Late nights nothing is too much trouble! They will alway... See more
Company replied
Very friendly, helpful and prompt, carnet arrived next day even though it was a Saturday
Company replied
Company details
Written by the company
We specialize in ATA Carnets, The Merchandise Passport, an internationally accepted Customs document for boomerang freight aka temporary exports. Examples of boomerang freight include sales samples, demo equipment, trade show booths, repair tools & presentation equipment. Temporarily exported merchandise or goods pass duty and tax free into 87+ carnet countries/territories for up to a year with a Carnet. Carnets also serve as registration with HM Customs upon re-entry into the U.K. Specialists provide support and in-depth knowledge on all aspects of carnet usage, 24/7.
Contact info
52-56 Leadenhall Street, 4th Floor, EC3A 2EB, London, United Kingdom
- 0808 189 3400
- cehw@boomerangcarnets.co.uk
- www.boomerangcarnets.co.uk
4.8
Excellent
178 reviews
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Have been using boomerang carnets for 3…
Have been using boomerang carnets for 3 years now, and I would not use any other company.
31 October 2024
Reply from boomerang carnets UK
Dear Constantin,
Thank you very much for your 5-star review! boomerang carnets appreciates it, as well as your business and loyalty. We will continue to provide the outstanding service you enjoy. Many Happy Returns, MWilson@boomerangcarnets.co.uk (Moira)
Quality service once again and always…
Quality service once again and always very helpful.
25 October 2024
Reply from boomerang carnets UK
Dear Leon,
Thank you very much for the 5-star rating. Your business is very important to boomerang carnets and we appreciate your taking time to let us know how we're doing!
Thank you for your return business (like a boomerang) and we hope to assist you again soon. Many Happy Returns, MWilson@boomerangcarnets.co.uk
Would highly recommend
Have used Boomerang Carnets multiple times, nothing is too much trouble for them!
From need advice and additional paperwork at Weekends, Late nights nothing is too much trouble!
They will alway ensure they give you the correct advice and everything you need to be able to be able to cross borders smoothly!
Would highly recommend!!
23 October 2024
Unprompted review
Reply from boomerang carnets UK
Dear Black FX,
Thank you very much for your return business! boomerang carnets appreciates it very much, as well as your 5-star review. Thank you.
We're pleased your customer experiences have been good and thank you for recommending our service. We hope your travels are smooth and your trip a success. Many Happy Returns, MWilson@boomerangcarnet.co.uk (Moira)
Reply from boomerang carnets UK
Dear Mr. Beale,
Thank you very much for taking time to leave us a review! boomerang carnets appreciates your business very much and we're pleased your customer experience was worthy of 5 stars. We look forward to servicing your ATA Carnet needs should you need us again. In the meantime, many happy returns, mwilson@boomerangcarnets.co.uk (Moira)
Great communication and great knowledge…
Great communication and great knowledge from Eric who was my agent!
20 September 2024
Reply from boomerang carnets UK
Dear Daniel,
Thank you very much for your business! boomerang carnets appreciates it very much, as well as your 5-star review. Thank you. Your taking time to commend Eric means a lot and comments like yours make all our Employees efforts worthwhile. We hope you'll come back again (like a boomerang) when you need our services. Many Happy Returns, mwilson@boomerangcarnets.co.uk (Moira)
Great service from Eric
Eric was fantastic looking after our many queries, taking calls out of hours to help us through the carnet process.
3 September 2024
Reply from boomerang carnets UK
Dear Stephen,
Thank you for taking the time to commend Eric. It is comments like yours that make all of our Employees' efforts worthwhile. boomerang carnets appreciates your business very much and we hope to serve you again soon.
Many Happy Returns, mwilson@boomerangcarnets.co.uk (Moira)
Highly recommended!
Friendly, knowledgeable, helpful, available on the phone for help and good prices - what more could I want?
Props to Eric Huyton who's help navigating the carnet world since Brexshit has been invaluable.
Highly recommended!
27 September 2024
Reply from boomerang carnets UK
Dear Louie,
Thank you very much for your 5-star rating! boomerang carnets appreciates it very much. We're pleased your customer experience was a good one and thank you for mentioning Eric's assistance. Your business is very important to us and your recommendation makes our day! Please come back (like a boomerang) when you need us again, until then, many happy returns, mwilson@boomerangcarnets.co.uk (Moira)
AMAZING
Super quick, reliable, helpful, informative and by far the most cost effective. Couldn't have asked for better service. Eric is a hero!
20 September 2024
Reply from boomerang carnets UK
Dear Jo,
Thank you for taking the time to commend Eric and the whole company! boomerang carnets appreciates your review very much. It's comments like yours that make all of our Employees' efforts worthwhile.
Your business and support is very important to us. mwilson@boomerangcarnets.co.uk (Moira)
Very professional and speedy service.
Very professional and speedy service.
Will use again and recommend.
5 September 2024
Reply from boomerang carnets UK
Dear Andrew,
Andrew, thank you for the 5-star review! Your comments & recommendation are very much appreciated by boomerang carnets. We're pleased you enjoyed your boomerang customer experience!
Many Happy Returns,
mwilson@boomerangcarnets.co.uk (Moira)
Reply from boomerang carnets UK
Dear Joseph,
Thank you for your business! boomerang carnets appreciates it very much, as well as your 5-star review. Thank you! We're pleased your customer experience was "great" and hope you'll come back (like a boomerang) when you need us again.
Many Happy Returns, mwilson@boomerangcarnets.co.uk (Moira)
Eric Saved the day :-)
It's easy to write a 5 star review when everything goes as planned. Great companies stand out when there is a problem and how they deal with the problem. So we had a last minute job and needed a Carnet on a Saturday. Royal Mail screwed up and it never arrived from Liverpool Chamber for a flight from Heathrow. However Eric from Boomerang Carnets sorted it so we could pick up a replacement locally near Heathrow before our Monday morning flight. Exceptional service and everything sorted in the end. Thank You Eric, you saved the day.
18 August 2024
Unprompted review
Reply from boomerang carnets UK
Dear Marc,
Thank you very much for your business! boomerang carnets appreciates it very much, as well as your 5-star rating - thank you. We're very pleased we could assist you when there is an unexpected glitch in delivery of your carnet. Thank you for mentioning Eric! Please come back again (like a boomerang) when you need us. Many Happy Returns, mwilson@boomerangcarnets.co.uk (Moira)
Excellent Service
The speed, responsiveness, friendliness and knowledge of the team makes these guys easy to work with. The process is simplified as much as it can be (given that no one enjoys carnets) and prices are fair too. Thanks as always.
1 August 2024
Reply from boomerang carnets UK
Dear David,
Thank you very much for your business. boomerang carnets appreciates it very much, as well as your 5-star review. Thank you.
We're pleased your customer experience was "easy" and hope you'll come back (like a boomerang) when you need our service again.
mwilson@boomerangcarnets.co.uk (Moira)
Reply from boomerang carnets UK
Dear Suffolk,
Your business is very important to boomerang carnets and we appreciate it very much, as well as your 5 star-review - wow! Thank you.
Please come back (like a boomerang) when you need our services again.
Many Happy Returns,
mwilson@boomerangcarnets.co.uk (Moira)
Reply from boomerang carnets UK
Dear Emma,
Your business is very important to us and we thank you for it. boomerang carnets is pleased to know your customer experience was "excellent" and you felt we "went above & beyond". Thank you for your 5-star review and especially for leaving a review to begin with! We know how busy everyone is and taking a moment to let us know how we're doing is very helpful.
Please return (like a boomerang) when you need another carnet.
MWilson@boomerangcarnets.co.uk (Moira)
Reply from boomerang carnets UK
Dear Steve,
Thank you very much for your business! boomerang carnets appreciates it very much, as well as your 5-star review. Thank you.
Your customer experience is our #1 priority and we're pleased to know yours was "easy" and "good"!
Please return (like a boomerang) when you need our service again. In the meantime, many happy returns,
mwilson@boomerangcarnets.co.uk (Moira)
Very easy process and any/all questions…
Very easy process and any/all questions quickly answered. Brilliant in their communication. Thank you to Eric. Highly recommend
25 June 2024
Reply from boomerang carnets UK
Dear Kat,
Thank you very much for your business! boomerang carnets appreciates it very much, as well as your 5-star review. Thank you. Your customer experience is our top priority and we're pleased yours was "very easy". Thank you for mentioning Eric's assistance and for your recommendation! Please return (like a boomerang) when you need our service again. Many Happy Returns, mwilson@boomerangcarnets.co.uk (Moira)
Easy to deal with and sorted carnet…
Easy to deal with and sorted carnet quickly. My first time doing this
24 June 2024
Reply from boomerang carnets UK
Dear Steven,
Thank you very much for your business! boomerang carnets appreciates it very much, as well as your 5-star rating. Thank you.
Your customer experience is our #1 priority and we're pleased you found us "easy to deal with" and your 1st time applying for a carnet was completed "quickly".
We hope you'll come back (like a boomerang) the next time you need our services!
Many Happy Returns,
MWilson@boomerangcarnets.co.uk (Moira)
Reply from boomerang carnets UK
Dear John,
Thank you for your business! boomerang carnets appreciates it very much, as well as your 5-star rating. Thank you.
We're pleased your customer experience included a "fast response". We make it a top priority to try to meet your deadlines and keep the process moving along.
We hope you'll come back (like a boomerang) when you need our services again.
Many Happy Returns,
MWilson@boomerangcarnets.co.uk
Reply from boomerang carnets UK
Dear Claire,
We're so pleased you had a "stress-free" customer experience! Your business is very important to boomerang carnets and our top priority is your customer experience. When you feel relieved we've done our job!
Thank you for taking a moment to let us know how we're doing. We know how busy everyone is these days. Thank you for the 5-star rating - WOW!
We hope your travels are smooth and your trip a success,
mwilson@boomerangcarnets.co.uk (Moira)
Can’t ask for a better service very…
Can’t ask for a better service very professional through out, got everything done for me in record time 10/10
29 May 2024
Reply from boomerang carnets UK
Dear Jason,
Thank you very much for your business! boomerang carnets appreciates it, as well as your kind review and 5-star rating - thank you!
Your customer experience is very important to us and we're pleased to know yours was a 10 out of 10! I'm sure you're busy so, thank you for taking a moment to let us know how we're doing.
We hope your travels are smooth and your trip a success.
mwilson@boomerangcarnets.co.uk (Moira)
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