Boots Hearingcare - Derby Reviews 

86
TrustScore 5 out of 5

4.8

Boots, 1 Devonshire Walk, DE1 2AH Derby, England, GB


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Rated 5 out of 5 stars

A very thorough test, with clear explanations throughout. When I decided I couldn't afford the hearing aids I felt were best for me, the consultant, Alissa Amin, contacted me with advice and sent me t... See more

Rated 5 out of 5 stars

I came in for a standard test with no idea that I needed hearing aids. Riddhi was so helpful and explained everything as we went through the process. I ordered them and a few days later I w... See more

Rated 5 out of 5 stars

First class service, they listened to my situation, and followed it with extensive tests. All actions and results were carefully explained by an assistant called Riddhi, she was first class. Bought a... See more

Rated 5 out of 5 stars

Reassurance given was a great help. Professional and helpful advice from Rob who saw me without an appointment. He carried out the test and calmly reassured me about the results, explaining what they... See more


Company details

  1. #12 of 13 best companies in Hearing Aid Shop
  2. #18 of 21 best companies in Audiologist
  3. #3 of 3 best companies in Deaf service
  4. #6 of 7 best companies in Hearing aid repair service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 1 Devonshire Walk, DE1 2AH, Derby, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

86 reviews

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4.8

All reviews

(86)

1,847 reviews in the last 12 months

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Rated 5 out of 5 stars

Super knowledge and service

A really professional, friendly, and understanding service provided for my 96 year old father. Very sensitive, understanding, and knowledgeable in what was required to get new hearing aids. Full hearing test with result explanations with options to get things better going forward. Would recommend to anyone.

4 October 2024
Rated 5 out of 5 stars

I would highly recommend this service

I would highly recommend this service to anyone who are thinking about hearing aids. My audiologist Alissa was excellent throughout she took time to explain all the aspects of the process and made sure I fully understood how my hearing aids worked and how to get the best from them.

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Very pleasant

Very pleasant, informative staff. Felt they cared about me. Alissa was my audiologist and she was fantastic- really helped me understand things.

3 July 2024
Unprompted review
Rated 5 out of 5 stars

I was sceptical about having my hearing…

I was sceptical about having my hearing test, I assumed that there was little wrong.
After my first assessment which indicated I did have a problem with my hearing.
I was advised to take a full hearing assessment to give a detailed diagnosis of my hearing loss. At this visit I had a demonstration with hearing aids programmed to my condition, the result was amazing.
My audiologist was very patient, understanding and kind throughout both tests. The types of hearing aids were explained and the benefits of the ones the would suit my condition. I selected ones which I felt best for me. I now await the collection, quite excited!

13 June 2024
Rated 5 out of 5 stars

It was an incredibly in depth…

It was an incredibly in depth appointment, asking about my hearing needs and difficulties. Alissa was very professional and took great care with me. Everything was explained clearly and adjustments made as necessary. Happy to recommend the Boots Hearing Dept in Derby and Alissa particularly.

30 May 2024
Rated 5 out of 5 stars

Fantastic

We first came to boots hearing care years ago with my husband. The care and service from Alissa was exceptional. Recently I needed a hearing test and had the same excellent care, nothing is too much trouble. Highly recommend

19 March 2024
Unprompted review
Rated 5 out of 5 stars

The Boots Audiologist team is full of splendid people

The Boots Audiologist team is full of marvellous people, but I’d like to record the most excellent service provided by Alissa Amin. With great customer focussed skills, together with her professional expertise, she provided me with a stunning solution, to my hearing problem. Alissa Amin is patient, a great listener, and a credit to the Company. Thank you. Dave Scott.

7 February 2024
Unprompted review
Rated 5 out of 5 stars

Positive experience at Boots Hearing care Derby…

I needed to get my Mother’s hearing checked & went to see Riddhi, the audiologist at Boots in the Derbion mall in Derby. From the initial hearing check to getting Mum’s prescription to 100 per cent, it has been a positive experience. Riddhi explained what needed to be done based on Mum’s hearing results with empathy & in a professional manner. Mum was able to ask questions anytime & select the hearing aids best suited to her needs. I highly recommend going to see Riddhi & Boots Hearing at the Derbion.

20 January 2024
Unprompted review

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