Millie McNeill was superb in the way she understood the problem, was very professional in the way she carried out the tests despite being under severe time pressure. She kept me informed and answered... See more
Location
Switch locationBoots, 38-46 Eastgate Street, GL1 1PU Gloucestershire, England, GB
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See what reviewers are saying
For over 12 months my hearing has deteriorated, after a nasty infection. Being only 53 the thought of hearing aids was quite scary. After my initial free hearing test it was confirmed I had hearing lo... See more
I accompanied my 87 year old mum to her annual hearing review /test . We were both immediately struck with the very kind and caring approach of Sam Franklin, Audiologist at Boots . We felt able to ask... See more
After trying several remedies for blocked ears I called into Boots on the off chance that maybe I could be advised on a cure as time was running out to fly out within the next of couple of days on... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 38-46 Eastgate Street, GL1 1PU, Gloucestershire, England, United Kingdom
4.6
Excellent
64 reviews
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Fairly straightforward hearing test
Fairly straightforward hearing test. Nothing poor, nothing outstanding. The proof of the pudding will be in the actual effectiveness of the hearing aid.
12 September 2026
Marta was very welcoming and explained…
Marta was very welcoming and explained the complete process of wearing aids and support is always there when required.
5 June 2026
Millie McNeill is best audiologist
Millie McNeill was superb in the way she understood the problem, was very professional in the way she carried out the tests despite being under severe time pressure. She kept me informed and answered queries. The equipment allowed me to see exactly what she was talking about and why I needed to see my GP. The best audiologist I have been to.
2 May 2026
Unprompted review
Millie McNeill at Boots Gloucester…
Millie McNeill at Boots Gloucester Hearingcare was very professional and friendly , Given me lots helpful information during my consultation. I recommend anyone requiring a hearing test to book an appointment with Millie.
2 May 2026
Unprompted review
I saw Millie McNeill in Gloucester
I saw Millie McNeill in Gloucester this afternoon.
I can’t recommend her enough.
Cheerful, very conpetent and solved my problem very professionally.
Thank you Millie.
Jill Clay
18 April 2026
Unprompted review
Very nervous about having hearing aids…
Very nervous about having hearing aids but there was no need thanks to Sam.
She was very professional understanding and answered all my questions. My hearing has improved dramatically also life is more enjoyable. Thankyou Sam.
15 April 2026
Very reassuring staff
20 March 2026
Very helpful and interesting experience…
Very helpful and interesting experience due to fo informative and helpful member of hearing care staff who made the experience informative and educational.
20 March 2026
Very friendly member of staff…
Very friendly member of staff (Samantha)who dealt with me.Very informative.
19 March 2026
My First Hearing Test :)
My First Hearing Test :)
I had a great Experience with Sam at Boots Gloucester yesterday. She was friendly and helpful and explained everything fully. Can highly recommend her :)
12 March 2026
Unprompted review
Boots Gloucester - amazing
For over 12 months my hearing has deteriorated, after a nasty infection. Being only 53 the thought of hearing aids was quite scary. After my initial free hearing test it was confirmed I had hearing loss. A further hearing appointment was booked to enable more tests to be completed. Gloucester Boots were absolutely brilliant. Explained everything and put me at ease looking at options. I would recommend them 5*
15 December 2025
Unprompted review
Friendly and professional audiologist
Sam is a Friendly and professional audiologist, made to feel at ease throughout the assessment
18 November 2025
Unprompted review
hearing test with Sam…
I just had my hearing test with Sam Franklin who was very helpful and kind. She carefully explained the test and then the hearing aid options available.
26 August 2025
Unprompted review
A thorough and professional service
Sam was kind and patient. She was thorough in her testing and clear in her explanations. I felt I could ask whatever questions I wanted answered and nothing was too much trouble.
29 July 2025
Unprompted review
Helpful professional
Samantha was very clear in how she explained everything. I did feel a bit shocked that I needed a hearing aid but she encouraged me to think over the situation
3 July 2025
Unprompted review
New Hearing Aids
I collected my new hearing aids today fitted and tested by Sam who is friendly professional and helpful. The advice given was informative which is a big help when wearing new hearing aids. I was informed of the various online apps for reference and the various additional functions available.
I have no hesitation in recommending Sam at the Boots hearing care in Gloucester. Thank you Sam
2 June 2025
Unprompted review
Sam from the hearing department is a…
Sam from the hearing department is a star! She fixed my father’s hearing aid speedily which is important to him as he’s on palliative care and needed them working.
12 May 2025
Unprompted review
Samantha was carried out a thorough…
Samantha was carried out a thorough hearing test and provided me with the plenty of information.
26 April 2025
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