Boozelele 

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Rated 1 out of 5 stars

Terrible quality. Nothing like as pictured. Also definitely not 100% cotton. Really wish I had seen reviews prior to purchase. You’ll never get all of your money back, and return process is incredibly... See more

Rated 1 out of 5 stars

Without a doubt, the worst and sketchiest online company I have ever dealt with ! The “western shirt” I ordered stated on their website that it was embroidered and 100% cotton ! When I got it... See more

Rated 1 out of 5 stars

Ordered a pair of bootcut jeans that had the exact name and photo of a pair of Judy blue jeans. I received a pair of flair / bell bottoms that are the cheapest material ever! Requested full refund and... See more

Rated 2 out of 5 stars

The dress looked nothing like the picture. Horrific experience! Tried multiple times to try to contact someone. Then I got an automated response saying that I could not return the item. Anyway after m... See more

Company details

  1. Men's clothes shop

Written by the company

We established the website to sell men’s clothing. We have our own design team, designers combine Market trends and brands to design a favorite Hawaiian shirt. We sell shirts on different channels and platforms, such as google, facebook, etc..


Contact info

Breach of guidelines

All reviews

(209)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Returns have to be sent to CHINA

I bought a shirt and it arrived in a very different color than depicted and with a serious printing error. I contacted them and went back and forth literally about five times to get them up to a 60% refund. If you want a full refund you have to ship the item--at your expense--back to CHINA. I checked into that and it would have been about $50, almost the value of the shirt. In the end I ended up paying for a shirt that went right to Goodwill.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam, do not buy from here. I canceled my order right after placing it as I realised it wasn’t legit, but they refused to refund me. Kept coming back offering discounts but they also hadn’t shipped out the order so I just wanted a refund. Took months to get anywhere and had to get my bank involved.

8 March 2026
Unprompted review
Rated 1 out of 5 stars

This website is a SCAM

This website is a SCAM! I regret not researching this company before purchasing my dress. It looked nothing like the picture. Poor quality and way too small. When I requested a refund the day I received the item, they gave me the run around and refused. Stay away from them. Very poor customer service and clothes will not come as advertised

25 March 2026
Unprompted review
Rated 1 out of 5 stars

I placed an order at the end of…

I placed an order at the end of January, didn't know the site but was drawn in by the photos of the clothes that looked well-made. Now it's clear it was a trap, and I feel silly for falling for it. I tried contacting customer service about the sizing issue (I wear S, but theirs are tiny, can't wear them, especially tight on the bust, look awful) and the fabric quality. The label says 100% cotton, but having worked in fashion, I've never seen cotton this stiff and inelastic. Plus, the photos show embroidered clothes, but they're shoddily printed.

Bottom line, I'm stuck with 4 unwearable dresses due to sizing and uncomfortable fabric. Customer service is ignoring me after multiple emails and Facebook DM's. I expected some help given the issues, but they're not responding, and the return window probably expired. Glad I didn't get shirts for my partner too. 👎🏻

30 January 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality and even worse return policy

Ordered two items for a special event that came significantly delayed (after the event) and I had no use for them. I would’ve considered keeping them but the quality was terrible. I requested a refund on March 2nd in compliance with the return policy and have gotten offered a 10,20 and 30% refund versus the full refund that I’ve requested. Terrible customer service.

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Didnt even want to give it one star!!!!

Didnt even want to give it one star. I ordered a dress and what they sent me was a joke. Looked nothing like the pic and they will not take it back. I paid $72 for a rag!
They actually want me to keep it and give me 30% of my money back. This is total BS.

DO NOT ORDER FROM THIS COMPANY. THEIR PRODUCTS ARE NOT AS PICTURED AND DESCRIBED.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Companies Like This Should Be Banded

This company and others like it should be band from selling anything on the internet. The only hope I have to retrieve my $156.00 is PayPal. If I could show you what I ordered and what I got. One dress cost $77, and the other was $68, that I didn't even receive!

13 March 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a shirt from this website a…

I ordered a shirt from this website a month ago. Delayed shipping so they say. Offered me a discount and/ or a refund. I asked for a refund over and and still nothing....only offered discounts! Now, no responses back. I am livid and now out 104.00! Total scam site...stay away and don't ever order or expect any kind of service from this site!

3 February 2026
Unprompted review
Rated 1 out of 5 stars

Worst online experience ever

I placed an order over a month ago and still no jacket.

They responded a week ago apologizing for the delay and offered a discount.

I requested a refund and they didn’t oblige.
Instead, they offered another discount.

After researching them, I discovered numerous negative comments (Reddit) about all aspects of their business and many reviews stating they are a total scam.

I did find the photo of the jacket listed on their site that they had poached from another company.

All of the reviews on their website are fake.

Stay away!

20 January 2026
Unprompted review
Rated 1 out of 5 stars

Never got my item or an update

I paid for my order over 2 weeks ago and have gotten no status updates. I’ve reached out via email, and Facebook and instagram with no luck. I just want my product or my money back .

6 February 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a shirt and it took four…

I ordered a shirt and it took four weeks to arrive. I would be OK with that and the quality is not horrible, but not great. For the price point it was reasonable. However, the size chart was not accurate, not even close. All I want to do is return it for a larger size, I have sent five emails to their service department and have not had a response back. Horrible service.

19 February 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a “blazer”

Ordered a stylish looking corduroy blazer. An absurd thin pajama top thing arrived that looks nothing like the product advertised. I requested a refund. They offered me a 20% discount. I reiterated my abject disinterest in keeping their junk and requested a refund. They offered me a 50% discount and said that’s the best they can do under the circumstances. I threatened BBB, negative feedback, and lawyers. They offered me 70% off and I keep the junk. I agreed. Probably would cost me more than 30% to send it back to them.
I didn’t expect to actually get any money back, but they surprised me. I actually got a 70% refund.
Lessons learned:
Be extremely skeptical with purchases online.
Watch out for AI generated photos. Any words in the shot will typically be gibberish.

29 January 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality/not as described

Should have checked the reviews here first! Shirt looked super cute on the website but when it arrived I was so disappointed-image on shirt (it was a mantis) was AI generated and of poor quality (pixelated/out of focus). Was supposed to be ‘hand painted’ but was just printed on. Also was a western style shirt so top half was one colour and bottom was another but was not two different fabrics just one, printed two different colours! Fabric was thin and cheap. Tried to return but was more expensive to mail back than I paid. So frustrating!

24 December 2025
Unprompted review
Rated 1 out of 5 stars

Another Chinese ripoff site…

Amazing how I started to get spam messages right after placing an order. The customer service is poor in communication. No invoice sent to show order number or expected delivery date. Funny how they have a link to this site saying they’re not a scam, and every review says scam. Learned my lesson on verification before ordering.

14 January 2026
Unprompted review
Rated 1 out of 5 stars

I bought 4 items and all of them are…

I bought 4 items and all of them are total scams.
The 4th item arrived with a hole.
I threw away $200 on Christmas gifts for my husband and they were all awful.

12 January 2026
Unprompted review
Boozelele logo

Reply from Boozelele

Dear Customer,

We apologize for any inconvenience this may have caused.

Please contact our customer service team to arrange for a replacement of the damaged item: service@boozelele.com. Thank you.

Rated 2 out of 5 stars

Poor customer service

I ordered two dresses. One was the wrong size and the other came with loose embroidery and inaccurate colors. At first, customer service went over options such as a measly 5% refund or an exchange. 5%!? That's criminal and they know it. I said I was comfortable with an exchange for the dress that was delivered in the wrong size. They never got back to me.

The bare minimum good news is that the dresses are real. It's not AI. I was happy I even received an actual product.

9 January 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality, some challenges getting a refund for items not fitting described advertisement

Items did not meet the description, poor quality, not good value, poor fit. Item purchased was advertised as courdoury and was cheap polyester with no actual embroidery
Currently waiting for customer service to send me a shipping label as they suggest returns are free within 28 days, which I am still within, though they have told me I can keep the goods and give to a friend 😂, and have a 20% refund. I've told them no I want a full refund.

I'd avoid in future. But the shirt I ordered is ok, reasonable... And slightly better quality, still over priced, poor quality.

Got to comply with UK trading standards and right to refund

23 December 2025
Unprompted review
Rated 1 out of 5 stars

Boozelele worst company ever

Please don't buy from them, quality is super poor and different from pictures, if you ask for a refund they don't give it to you , even if you send back the item, I highly don't recommend them , super scam , I wish I never bought anything, I waste the dress money and the postage money , never had my money back

10 October 2025
Unprompted review

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