Boozelele 

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Rated 1 out of 5 stars

Terrible quality. Nothing like as pictured. Also definitely not 100% cotton. Really wish I had seen reviews prior to purchase. You’ll never get all of your money back, and return process is incredibly... See more

Rated 1 out of 5 stars

Without a doubt, the worst and sketchiest online company I have ever dealt with ! The “western shirt” I ordered stated on their website that it was embroidered and 100% cotton ! When I got it... See more

Rated 1 out of 5 stars

Ordered a pair of bootcut jeans that had the exact name and photo of a pair of Judy blue jeans. I received a pair of flair / bell bottoms that are the cheapest material ever! Requested full refund and... See more

Rated 2 out of 5 stars

The dress looked nothing like the picture. Horrific experience! Tried multiple times to try to contact someone. Then I got an automated response saying that I could not return the item. Anyway after m... See more

Company details

  1. Men's clothes shop

Written by the company

We established the website to sell men’s clothing. We have our own design team, designers combine Market trends and brands to design a favorite Hawaiian shirt. We sell shirts on different channels and platforms, such as google, facebook, etc..


Contact info

Breach of guidelines

All reviews

(209)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company is disingenuous...

This company is disappointing. Shipping took a while, but that's to be expected with it coming from China. The issue was the quality of the products - very thin and starchy/scratchy material. I made a mistake by not reading the fine print and missed the "hand painted" aspect of the men's shirt and assumed it would also be embroidered like its matching dress. The products have the same quality and consistency as temu or shein, but without the kind price tag. I would avoid this website unless you've gone through the reviews beforehand to ensure you're making the correct choice in purchasing from this company.

30 December 2025
Unprompted review
Boozelele logo

Reply from Boozelele

Dear customer,
Thank you for reaching out to us regarding your recent purchase. We are sorry to hear that the product you received did not meet your expectations.
Our products are divided into printed and embroidered. Not all products are embroidered, which will be indicated in the title and description.

Rated 1 out of 5 stars

absolute rip off

absolute rip off, items nothing like the pictures, not even made from the same material just a very cheap printed synthetic material. Absolute crap.

27 December 2025
Unprompted review
Boozelele logo

Reply from Boozelele

Dear customer,
Thank you for reaching out to us regarding your recent purchase. We are sorry to hear that the product you received did not meet your expectations.
To resolve your issue, please contact customer service at service@boozelele.com.
Thank you.

Rated 1 out of 5 stars

I purchased 3 items from Boozelele and…

I purchased 3 items from Boozelele and was excited to get them. When they arrived I knew immediately I had made a mistake in purchasing. I spent over $150 and the dress and shirts are probably worth $5. I don’t understand if some of their stuff is good and some bad. I’m not sure. It’s a shame because they are have a unique style. I thought it was funny how most of the bad reviews have a reply to email them, but they don’t answer your emails. I’m really hoping they will give me my money back. I tried to report them to the Better Business Bureau and they don’t exist. The return address shows NY. But not listing for Boozelele in NY.

18 December 2025
Unprompted review
Boozelele logo

Reply from Boozelele

Dear Customer,

We sincerely apologize for any inconvenience this may have caused.

Due to no one being on duty over the weekend, we were unable to respond to your email promptly. We have informed the relevant person to reply to your email. Please check your inbox.

We apologize again for any inconvenience this may have caused.

Rated 1 out of 5 stars

Never Again

Got a bunch of ads on the ol fb for this company, decided to bite the bullet and order a few things.
First the good lots of variety and styles in the genre of rockabilly and mid century.
Now for the bad - the cotton is not the best or highest of quality. While women's clothing might have what they call "ample sizing in the bust area" the arms/shoulders run small.
Returns if they do not meet their extremely limited criteria are near impossible and it is not clearly stated anywhere on the site that you pay for return to shipping to China (the company lists a California phone number and is out of England) so very misleading.

1 December 2025
Unprompted review
Boozelele logo

Reply from Boozelele

Dear customer,
Thank you for contacting us regarding your recent purchase. We are sorry to hear that the product you received did not meet your expectations.
Please contact our customer service team for assistance: service@boozelele.com.
Thank you.

Rated 1 out of 5 stars

Complete misrepresentation and misleading website

The shirts I purchased are not at all the quality that was represented on the website. Cheap, thin, poly-blend fabric with HORRIBLE seam quality, not even in a straight line. Images on shirt are AI, low quality, ZERO embroidery. Buttons are not AT ALL lined up with buttonholes on collar. I paid over $120 CAD for these 2 shirts and they are GARBAGE.

16 December 2025
Unprompted review
Boozelele logo

Reply from Boozelele

Dear customer,
Thank you for reaching out to us regarding your recent purchase. We are sorry to hear that the product you received did not meet your expectations.
Our products are divided into printed and embroidered. Not all products are embroidered, which will be indicated in the title and description.
For more information, please contact customer service at service@boozelele.com.
Thank you.

Rated 1 out of 5 stars

I AM A REAL PERSON YA’LL

PEOPLE BE AWARE!! BoozeLeLe is advertising sales, reductions, etc. DO NOT GIVE THESE PEOPLE A DIME!
Of those who have been misled, misinformed and lied to - BE SMART. Say, “we have read these reviews and are wiser!!” Say NOOOO to BoozeLeLe. Those who know and have rec’d $10 refund after spending $100’s of dollars know better. Just trying to give you the skinny about LE LE EZOOB! Wear something else,,friends. AVOID the positive reviews; may be AI generated. The genuine reviews are from living, breathing, real individuals.
I will never recoup the $$ I ate with this group but, hopefully, some will be saved.
Clothes: crap. Service: crappy: Return policy: 10%Crap!! Trust this review please. Wish I could attach photos.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

This has been the worst experience I’ve…

This has been the worst experience I’ve ever had with a company. I asked for my order to be canceled an entire week before it shipped, and they ignored me until the item was shipped. They clearly stalled on purpose just so they could ship it out and avoid giving me a refund.

When the package arrived, the “dress” was nothing like what they advertised. It was supposed to be embroidered, but instead it was just painted on, smelled absolutely awful, and was napkin thin cheap, flimsy, and completely ugly. It looked nothing like the product photos.

Their customer service was just as horrible unhelpful, dismissive, and doing everything possible to avoid taking responsibility. Now I’m stuck dealing with a long, frustrating process just to try to get my money back.

Absolutely ridiculous company. I would not recommend them to anyone. And yes I did rewrite this review because yall will not be playing with me. Trying to act like my payment was the issue when it played no part in this order, regardless of whether or not it was a pending payment, it should have been canceled like I asked when they payment went through.

4 November 2025
Unprompted review
Rated 1 out of 5 stars

This site sells pirated designs

This site sells pirated designs. They didn't even remove the original artist's mark from this one: Christmas-krampus-and-satan-claus-100-cotton-shirt

Steam Crow is a small independent business owned by real human artists in Arizona, and they did not authorize the reproduction of their work.

4 December 2025
Unprompted review
Rated 1 out of 5 stars

Do not order from this company

Do not order from this company. Never got my order.
*you can read their AI sounding response below which is totally false.

25 November 2025
Unprompted review
Boozelele logo

Reply from Boozelele

We deeply regret to inform you that your recent order had to be returned to our logistics warehouse and subsequently destroyed due to an insufficient address provided at the time of placing the order. Unfortunately, we do not have a redelivery service available in this situation, and we are unable to receive the parcel.
Thank you for your understanding.

Rated 1 out of 5 stars

This is another one of those scams

This is another one of those scam sites... The photo shows a much higher quality dress with darting and high-quality screen printing. What arrived is a flat shirt dress with cheap printing in very smelly ink. Don't order from them!

24 November 2025
Unprompted review
Boozelele logo

Reply from Boozelele

Dear Customer,
Thank you for contacting us regarding your recent purchase. We regret that the product you received did not meet your expectations.
Could you please contact us at: service@boozelele.com with your order number or email address so that we can verify your order? We will do our best to resolve the issue for you.

Rated 3 out of 5 stars

Dress was very cute but I was…

Dress was very cute but I was disappointed in the quality, yes, it’s cotton but not the best quality cotton and the color of the dress (green) and image on my dress was a printed mess. The overall color of the dress was uneven and had undyed spots( bright white spots) throughout. I also didn’t realize this was coming from China, it took a while to get here and I probably wouldn’t have taken a chance on it if I had known because typically goods from China are low quality such as this was.

30 October 2025
Rated 1 out of 5 stars

No integrity

My husband ordered me two dresses at the same time. One arrived looking like it should (cotton, brand label seen into the neck, extra buttons). The second dress was polyester even though the name of the product even said 100% cotton.

Complaints were met with a refusal to accept a return or exchange. They first offered a 20% refund then a 40% refund saying it was the “best they could offer.” Now they are suggesting it wasn’t purchased from them. I guess that means they have no intention of refunding or accepting an exchange. Terrible.

31 October 2025
Unprompted review
Rated 1 out of 5 stars

Scam company will not refund me even after I fought to return my item

I bought a dress that was titled “Embroidered Flowers” but when I received it, it was a low quality print of an embroidery image on the fabric, no actual embroidery or stitching.
I requesting to return for a refund. They would only offer 20% refund. When I refused and requested a full refund, after 20 emails back and forth, the company demanded that I pay for shipping back to China with tracking. When I proved that the cost to do this was greater than the cost of the dress they went back to only offering 20% back. When I wrote a public review of this, they then said I could ship to a location in the US, which I did, for a refund. I paid to ship it back and they have had it back in their possession for 13 days and said they would refund me a week ago and still have not refunded me.

29 October 2025
Unprompted review
Rated 1 out of 5 stars

Verry poor

Very poor service, Placed a large order back in September which didn't arrive. After an ignored email regarding a shipping update on my package, I was told that some of my items hadn't been sent due to not having any in stock with no word of a partial refund to correct this. After another 2 emails ignored requesting a partial refund and update I had to go through other means to get a full refund. Selling out of stock items and not informing the buyer is unacceptable and I will not be ordering from them in again.

22 October 2025
Unprompted review
Boozelele logo

Reply from Boozelele

Dear Customer,
Sorry for the late reply.
We sincerely apologize for any inconvenience caused by the delay in your order.
Your order includes embroidered item, which involves a more complex production process. This has extended the processing time, resulting in the shipping delay. We are currently expediting the processing and kindly ask for your patience.
Thank you for your understanding and patience.

Rated 2 out of 5 stars

Poor return/ exchange service

The quality of the embroidered dress and shirt I ordered was nice. However, I wanted to return one dress and the company keeps avoiding processing my refund. I was told their returns scanning equipment was broken. Its been out of service 2 weeks. I would think you only need a computer to process returns. My advice is just make sure you'll want to keep any items you purchase from them because, you wont get a refund.

17 September 2025
Unprompted review
Boozelele logo

Reply from Boozelele

Dear customer,
We apologize for the inconvenience this may cause.
We will prioritize your refund.
Thank you for your patience and understanding.

Rated 1 out of 5 stars

Zero customer service- order not delivered

At this moment I would give them negative stars if possible, I reached out to them nearly 24 hours ago because my package was marked as delivered but was not here. I was asking who the US Courier was and what the US tracking number is so that I can track who was supposed to have delivered it and find out where it went. No communication from them even though they read my message on facebook. At this moment I've spent almost $200 with them and this is my first and last order. They have less then 4 hours before I file fraud with my method of payment.

29 September 2025
Unprompted review
Boozelele logo

Reply from Boozelele

Dear customer,
We apologize for the delay in responding to your email due to our current holiday. We apologize for the inconvenience.
We have responded to your email; please check it.
If you have any questions, please contact our customer service team.
Once again, we apologize for the inconvenience.

Rated 5 out of 5 stars

Cool shirts, great customer service

I’ve had a fantastic experience with Boozelele. The artwork on their shirts and dresses is fun, creative, and original, and they have a broad selection of styles, including festive seasonal options. The shirts are lightweight and they fit well. Whenever I wear one of my Boozelele shirts, I get complimented on how cool the shirt is.

Regarding Boozelele’s support, when I had an issue with one of the shirts I purchased recently, Boozelele’s customer service was responsive, friendly, and helpful. They went above and beyond to make sure I was taken care of and that’s what will keep me coming back.

27 August 2025
Unprompted review
Rated 1 out of 5 stars

Beware!

Beware! This is a company based in China so if you want to return your order you have to ship to China and cover the cost yourself. They insist on a tracking number otherwise your returned item might not be reimbursed. The quality of the 3 items I ordered are not worth the price. It's cheap looking and the cheapest quality.

25 September 2025
Unprompted review
Boozelele logo

Reply from Boozelele

Dear customer,
We apologize that the item you received did not meet your expectations and we deeply regret the inconvenience this has caused.
Please contact our customer service team to resolve the issue. We will do our best to resolve your return to your satisfaction.
A tracking number is required for returns; otherwise, we will be unable to track the status of your package and process a subsequent refund.
Thank you for your understanding and cooperation.

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