This company is based in China, the product you will receive will be substandard and nothing like the images in the slick US looking website, any complaints will be met with dismissive emails offeri... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The dress looked nothing like the picture. Horrific experience! Tried multiple times to try to contact someone. Then I got an automated response saying that I could not return the item. Anyway after m... See more
I received a dress that looked nothing like the picture and then when I requested a refund and then I would pay for shipping for the return they said that it was too high of cost and they would offer... See more
Very poor quality. Can't believe I got sucked into their ads. Cool designs, of course, but I will literally never wear these shirts. Unfortunately can't return them after 30 days. All communications w... See more
Company replied
Company details
Written by the company
We established the website to sell men’s clothing. We have our own design team, designers combine Market trends and brands to design a favorite Hawaiian shirt. We sell shirts on different channels and platforms, such as google, facebook, etc..
Contact info
RM4 .16/F，HO KING COMMI CTR,2-16 FAYUEN ST. MONGKOKKOWLOON, 999077, HONG KONG, Hong Kong
- service@boozelele.com
- www.boozelele.com
Breach of guidelines
Cheaply Made
Positive Review online must be fake as the quality of the shirts are poor. The material feels thin and cheap. The embroidery is fake and printed to like so. They also ship from overseas which makes sense. Has that SHEIN feel to it.
16 April 2025
Unprompted review
Reply from Boozelele
Dear valued customer,
Thank you for providing us with feedback on your recent purchase. We appreciate your communication and the opportunity to address your concerns.
We would like to clarify that the material composition of the shirts aligns with the specifications outlined in the product description. Our stringent quality control processes ensure that our products consistently meet our established standards. While we recognize that individual preferences may vary, we assure you that any deviations do not necessarily indicate a quality issue with the product itself.
We understand the confusion or inconvenience this situation may have caused, and we deeply regret any dissatisfaction experienced. To provide further clarity, we want to emphasize that detailed material/fabric information is listed under each product description. We encourage our customers to refer to this information before making a purchase to ensure the right material choice. Additionally, please note that the use of the terms "print" or "printed" is specified either in the product title or description; we have not claimed that these items were embroidered or stitched.
Should you have any further questions or require assistance, please do not hesitate to reach out to us. We value your patronage and appreciate the opportunity to serve you.
Thank you for shopping with us, and we look forward to resolving this matter to your satisfaction.
I spent nearly $150 on cheaply made…
I spent nearly $150 on cheaply made clothing, not embroidered (1 shirt specifically stated embroidered). Then the company has the audacity to offer me a discounted refund, for their misrepresentation of an item. Poorly ran business or a scam.
21 March 2025
Unprompted review
Reply from Boozelele
Dear customer,
We are sorry for the difference in the pattern. This is because the black shirt was recently upgraded to be embroidered, and the previous one was printed. The beige version of the same model is also printed.
False Advertising. Don’t buy.
They advertised the products as being embroidered but was just a cheap, poor quality print, the cotton is also very starchy and easily wrinkled.
When I tried to ignore the poor quality and just exchange a size because my partner still wanted to wear them for our baby shower, they told me shipping was very expensive to china and they would offer me 10% refund for my order or 20% off a next order. Neither of which I was happy with so I’ve now asked for a full refund which I doubt they will honour.
23 March 2025
Unprompted review
Reply from Boozelele
Dear valued customer,
Thank you for providing us with feedback on your recent purchase. We appreciate your communication and the opportunity to address your concerns.
Upon thorough review, we would like to clarify that the material composition of the shirts aligns with the specifications outlined in the product description. Our stringent quality control processes ensure that our products consistently meet our established standards. While we recognize that individual preferences may vary, we assure you that any deviations do not necessarily indicate a quality issue with the product itself.
We understand the confusion or inconvenience this situation may have caused, and we deeply regret any dissatisfaction experienced. To provide further clarity, we want to emphasize that detailed material/fabric information is listed under each product description. We encourage our customers to refer to this information before making a purchase to ensure the right material choice. Additionally, please note that the use of the terms "print" or "printed" is specified either in the product title or description; we have not claimed that these items were embroidered or stitched.
Should you have any further questions or require assistance, please do not hesitate to reach out to us. We value your patronage and appreciate the opportunity to serve you.
Thank you for shopping with us, and we look forward to resolving this matter to your satisfaction.
Shirt looked like it was poorly printed…
Shirt looked like it was poorly printed on rayon nothing like image online, company is in China and you will not be able to return item when you don't care for it. I also arrived after the event I ordered it for.
3 March 2025
Unprompted review
Reply from Boozelele
Dear valued customer,
We sincerely apologize for the products you received that did not meet your expectations.
We understand the confusion or inconvenience this may have caused, and we deeply regret any dissatisfaction experienced.
You can reach us via email at service@boozelele.com. Our customer service team is eager to assist you.
The items I ordered took far too long…
The items I ordered took far too long to arrive. Paid extra $25 for express shipping an they came 3 weeks later. Orders are sent from China
Would not order from them again.
24 February 2025
Unprompted review
Reply from Boozelele
Dear customer,
Thank you for your feedback, and we apologize for the delays and the issues you experienced with your order.
If you need further assistance, please don’t hesitate to reach out.
The shirts do not look like pictures
The shirts do not look like pictures. They are the worst thin, uncomfortable material similar to a low cost costume. They also never sent me an item I ordered and blamed the shipping company and that was it. I think this is an indirect scam and would never make it if you saw the materials in person before purchase.
15 January 2025
Unprompted review
Reply from Boozelele
Dear customer,
Thank you for sharing your feedback. Our shirts are made with lightweight fabric designed to help with moisture-wicking and comfort. We understand that the material may not have met your expectations, and we truly apologize for that.
Please rest assured, we are a legitimate business, and we take your concerns seriously. We are constantly working to improve the quality of our products and ensure a better experience for our customers.
We appreciate your feedback and will take it into consideration for future improvements.
The items I ordered took far too long…
The items I ordered took far too long to arrive. I ordered them in mid dec and got them the 23rd of January. I got them after exchanging many emails, most to no avail. Have the shirts now, but the quality is not what the prices they charge would make it seem to be.
The shirts are thin and might be cotton. The designs are printed on, not embroidered. In some places, the printing is subpar. The shirts are gigantic, way bigger than my husband wears. Am keeping them, but would not order from them again.
22 January 2025
Unprompted review
Reply from Boozelele
Dear customer,
Thank you for your feedback, and we apologize for the delays and the issues you experienced with your order. We're sorry the quality didn't meet your expectations, and we appreciate your comments on the sizing and printing. We’ll review these areas to improve future orders.
If you need further assistance, please don’t hesitate to reach out.
BUYER BEWARE; Returns Impossible
BUYER BEWARE; Returns are impossible. Although the website clearly states, "Money Back - Easy Returns", that is a LIE! I understand it says I pay shipping. But when I request to return. I get questions. Then told "its expensive to ship it back to China" would I like 10% off. HUH? Nowhere does the website state it would be expensive to ship to china to return. It says EASY RETURNS!!!
Plus the shirts smell terrible.
16 January 2025
Unprompted review
Reply from Boozelele
We apologize for the inconvenience you’ve faced with the return process and the product quality. We understand your frustration and will review our return policy to ensure better clarity in the future. Your feedback is valuable to us.
Please feel free to reach out if you need further assistance.
These shirts are the absolute cheapest
These shirts are the absolute cheapest, nastiest material. When I asked to return the item, unworn, I was offered a 20% refund. Buyer has to pay for return shipping, which is in china, so not worth it. Do not buy from this company.
15 December 2024
Unprompted review
Reply from Boozelele
We’re truly sorry to hear that you’re dissatisfied with the shirts and the experience. We aim to offer quality products and customer service, and we apologize if we fell short in your case.
We understand your frustration with the return process and shipping costs. We will take your feedback seriously and work to improve our services.
If you have any further concerns or questions, please don’t hesitate to reach out. We’re here to assist you.
They steal artists artwork (they have…
They steal artists artwork (they have stolen mine and refuse to take it down) and put it on their cheap plastic shirts. Buyer beware. The quality has to be awful as they are using vectorized jpgs from the web.
8 January 2025
Unprompted review
Reply from Boozelele
Thank you for bringing this to our attention. We have not found any related records on our end, but we take such matters seriously. Please contact us directly at service@boozelele.com with specific details or evidence, and we will investigate the issue immediately.
We respect the work of artists and, once verified, we will take the appropriate action to address the situation.
We appreciate your understanding, and we are committed to ensuring the integrity of original artwork.
STAY AWAY FROM THIS COMPANY!
Ordered what looked to be a great shirt, got a tracking number that would only show ’pending’. Shirt material is very thin, and cheap feeling, I wouldn’t look twice at a shirt of this quality at the store. When I tried to return it I was offered 20% off if I would keep it, I don’t want anything this poorly made. I have been informed I will have to pay return shipping to China because I don’t want it because of “personal preference’- Easy returns on their page doesn’t seem to have much meaning.
6 January 2025
Unprompted review
Reply from Boozelele
Dear customer,
Thank you for your feedback, and we sincerely apologize that our product did not meet your expectations. We strive to offer quality items, and we're sorry to hear that the shirt did not live up to your standards.
We work with trusted shipping partners to ensure timely and reliable delivery, and we understand how frustrating it can be when there are delays with tracking. Regarding the shirt’s material, we use a lightweight fabric designed to enhance comfort and wick away sweat, though we understand that it may not suit everyone’s preferences.
We are always looking to improve, and your feedback is invaluable in helping us do so. If you have any further questions or concerns, feel free to reach out to our customer service team at service@boozelele.com, and we’ll be happy to assist you.
Thank you for your understanding.
Terrible experience with a gift item…
Terrible experience with a gift item from Boozelele. I received a Boozelele shirt as a Christmas gift, but it is a size too large. Despite providing the purchaser's information, Boozelele continues to claim they have no record of the purchase. They refuse to exchange the shirt for a smaller size, even when I would pay the return shipping. Now I'm stuck with a gift shirt that doesn't fit. Stay away from this company.
Edit: Despite offers to help on TrustPilot, Boozelele still has not made this right.
25 December 2024
Unprompted review
Reply from Boozelele
Dear customer,
We sincerely apologize for the inconvenience caused regarding your gift shirt. We understand how frustrating this situation must be.
Rest assured, if the information you’ve provided is accurate, we should be able to locate your order in our system. Please kindly double-check and provide us with the correct details. You can reach our customer service team at service@boozelele.com, and we will work quickly to resolve this for you, including arranging the exchange for the correct size.
Thank you for your patience, and we look forward to helping you resolve this issue.
Best regards,
Ordered twice, twice satisfied
Our family has ordered from Boozelele twice and we were satisfied both times. The shirt is rad and I get so many compliments on it. (The one downside is that I wish it had a more girly fit.) The bananas we ordered are so awesome that we have them hanging as art.
Sizes were as ordered and shipping was reasonable and came quickly.
7 September 2024
Unprompted review
Reply from Boozelele
Dear customer,
Thank you so much for your kind words! We're thrilled to hear that you and your family have enjoyed your orders from Boozelele. It's great to know that the shirt has been a hit and that the bananas have found a creative new life as art in your home!
We appreciate your feedback about the fit of the shirt, and we'll definitely take that into consideration as we continue to improve our products. We’re so glad that the sizes and shipping met your expectations as well.
Thank you again for your support and for taking the time to share your experience. We look forward to serving you again soon!
Best regards,
poorly printed blurry shirts
Shirts are poorly printed blurry images, all parts of the shirt that look like a second color of fabric are also poor quality printing, and the piping on the shirts again, poor quality printing. Shirt smells like an inkjet printer from the late 90s. For the cost of the shirt and the month wait for it to arrive, I expected a much better product.
31 December 2024
Unprompted review
Reply from Boozelele
Dear customer,
Thank you for your feedback, and we are truly sorry to hear that the quality of the shirt did not meet your expectations.
We understand how disappointing it can be to receive a product that doesn’t align with what you were hoping for, especially after waiting for it to arrive. We sincerely apologize for the blurry printing, poor-quality fabric, and the odor you've described.
This is certainly not the standard we aim to provide, and we are currently reviewing our quality control processes to ensure that this type of issue does not happen in the future.
Kind regards,
No easy returns. Shop elsewhere.
Despite following their sizing chart, Chinese-made shirts arrived at least a half size too small. Despite promising easy returns on their website, there is nothing easy about it: they offer a 20% Discount on a future purchase or 10% off the merchandise ordered. They even say returning something to China is too expensive. The products aren’t even that good. Shop elsewhere.
30 December 2024
Unprompted review
Reply from Boozelele
Dear customer,
Thank you for your honest feedback, and we sincerely apologize for the issues you’ve encountered with your order. We understand your frustration with both the sizing and the return process, and we regret that our service did not meet your expectations.
We are constantly working to improve, and your comments are valuable in helping us address these concerns. Regarding your return, we acknowledge that international returns can be inconvenient, and we are currently looking into better options for our customers.
Kind regards,
There was an issue with my shipping…
There was an issue with my shipping address, the order was returned to them, they refused to resend it even if I paid for additional shipping and refused to give me a refund.
18 October 2024
Unprompted review
Reply from Boozelele
Dear customer,
Thank you for bringing this to our attention, and we sincerely apologize for the misunderstanding.
We take your feedback seriously and are committed to resolving this. Please contact our customer service team at service@boozelele.com to assist you further with your shipping issue and explore possible solutions.
We truly apologize for the inconvenience this has caused and appreciate your patience as we work to address the situation.
Best regards,
Ordered Christmas shirts on 12/10/24…
Ordered Christmas shirts on 12/10/24 and still not here...replies do not address my concerns etc. Will send back if they ever come and or reverse charges
10 December 2024
Unprompted review
Reply from Boozelele
Dear customer,
We truly apologize for the delay in your order and understand your frustration. We completely recognize the importance of timely delivery, especially for items intended for special occasions like Christmas.
Please know that we are working diligently to resolve this, and we will keep you updated on the status of your package.
We appreciate your patience and understanding, and we want to ensure that you are taken care of. If you have any further questions or concerns, please don’t hesitate to reach out.
Cant get a straight answer on how to…
Cant get a straight answer on how to return a product. Frustrated!
26 December 2024
Unprompted review
Reply from Boozelele
Dear customer,
Thank you for your recent purchase. We are sorry to keep you waiting.
For assistance, kindly contact our customer service team (service@boozelele.com) with your order number. They are here to help resolve any issues with your order promptly.
This is a scam site
This is a scam site. With bots that send repeated emails to you once you make a purchase. I guarantee I am going to get a reply now that starts with ‘dear customer’ because it’s a bot. I ordered items for Christmas off their site trusting that it was legit as the prices were not cheap. Ten days after I made the purchase they repeatedly emailed me to confirm my address and sent me no receipt of payment or shipping tracking order. Do not order from this site
10 December 2024
Unprompted review
Reply from Boozelele
Thank you for reaching out. We apologize for any confusion or frustration you've experienced. Please note that after placing an order, all customers should receive an order confirmation email. If you haven’t received it, we kindly ask you to check your spam or junk folder, as sometimes emails can be redirected there.
Regarding the repeated address confirmation emails, we send these to ensure that the delivery details are accurate, and we can ensure your items arrive without issue. We truly apologize for any inconvenience this may have caused and appreciate your understanding.
Ordered products weeks ago- tracking…
Ordered products weeks ago- tracking number doesnt work and they wont reply to requests for help via email- stay away
27 November 2024
Unprompted review
Reply from Boozelele
We sincerely apologize for the inconvenience you've experienced. Please provide your order number so that we can look into the issue and assist you further. We are committed to resolving this matter as quickly as possible.
Thank you for your patience, and we look forward to resolving this for you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.