Terrible quality. Nothing like as pictured. Also definitely not 100% cotton. Really wish I had seen reviews prior to purchase. You’ll never get all of your money back, and return process is incredibly... See more
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Without a doubt, the worst and sketchiest online company I have ever dealt with ! The “western shirt” I ordered stated on their website that it was embroidered and 100% cotton ! When I got it... See more
Ordered a pair of bootcut jeans that had the exact name and photo of a pair of Judy blue jeans. I received a pair of flair / bell bottoms that are the cheapest material ever! Requested full refund and... See more
The dress looked nothing like the picture. Horrific experience! Tried multiple times to try to contact someone. Then I got an automated response saying that I could not return the item. Anyway after m... See more
Company details
Written by the company
We established the website to sell men’s clothing. We have our own design team, designers combine Market trends and brands to design a favorite Hawaiian shirt. We sell shirts on different channels and platforms, such as google, facebook, etc..
Contact info
RM4 .16/F，HO KING COMMI CTR,2-16 FAYUEN ST. MONGKOKKOWLOON, 999077, HONG KONG, Hong Kong
- service@boozelele.com
- www.boozelele.com
Breach of guidelines
Ordered a shirt three weeks ago and it…
Ordered a shirt three weeks ago and it has not arrived nor can I find anyone to actually answer any questions about when I might expect it. Terrible customer service. I want my short or my refund but doubt I’ll get either.
8 December 2024
Unprompted review
Reply from Boozelele
Dear customer,
Thank you for your recent purchase. We are sorry to keep you waiting.
Your order has been shipped on 11/29. You can track it through:
https://www.17track.net/en
Tracking number: PG2433263014111626
Our standard shipping time is usually 7-9 business days. However, due to unforeseen circumstances such as weather or flight issues, processing and delivery times may be extended.
Thank you for your patience and understanding.
Selling products they don't actually have
Ordered a shirt for my son's birthday with 2 weeks to spare. Realized I never got a shipping notice so I contacted them and they sent a note about how they're urging the factory to make more. This is bullshit.
A non-scamming company would list a product as out of stock and potentially a date they're available.
A scam company will continue to promote and sell items they do not have.
These people are liars and are taking money for products they do not have.
Not only did they take my money but they screwed up my son's birthday gift.
Do not buy from these people
30 November 2024
Unprompted review
Reply from Boozelele
Dear customer,
We deeply apologize for the frustration you've experienced with your recent order. We understand how important it is to receive your items on time, especially for special occasions like your son's birthday. Please know that we never intend to disappoint our customers, and we regret that we were unable to meet your expectations in this case.
Our team strives to be transparent with our inventory, and we are working diligently to improve our processes to avoid such issues in the future. We sincerely apologize for the inconvenience caused, and we truly regret that this situation affected your special occasion.
Please don't hesitate to reach out to us directly, and we'll do everything we can to make things right.
We appreciate your feedback, as it helps us improve, and again, we are truly sorry for the inconvenience.
This company is stealing images
This company is stealing images from the actual artists without offering compensation. Do not buy from them. Edit - Their reply is a lie. They continue to steal artwork from multiple artists and take no responsibility.
1 December 2024
Unprompted review
Reply from Boozelele
Dear customer,
Thank you for your feedback. We take intellectual property and artist rights very seriously, and we apologize for any misunderstanding. If you believe there has been an issue with the use of any artwork, please reach out to us directly with more details. We are committed to resolving such matters and ensuring that all artists are properly credited and compensated for their work.
Your satisfaction is important to us, and we want to make sure we address any concerns you may have.
I ordered my shirt ten days ago and it…
I ordered my shirt ten days ago and it still hasn’t shipped. They won’t respond to email either. It’s a scam
21 November 2024
Unprompted review
Reply from Boozelele
Dear customer,
Thank you for reaching out to us. We sincerely apologize for the delay in shipping your order and understand the inconvenience this has caused.
To assist you further, could you please send us your order number via email? Once we have the details, we'll be able to look into the status of your shipment and provide you with an update.
Stealing art from artists without…
Stealing art from artists without compensation or permission. Would be 0 stars if an option.
30 November 2024
Unprompted review
Reply from Boozelele
Dear customer,
Thank you for your feedback. We take intellectual property and artist rights very seriously, and we apologize for any misunderstanding. If you believe there has been an issue with the use of any artwork, please reach out to us directly with more details. We are committed to resolving such matters and ensuring that all artists are properly credited and compensated for their work.
Your satisfaction is important to us, and we want to make sure we address any concerns you may have.
Do not buy from Boozelele
Shirt never arrived and they refused to give a refund. Avoid this company.
23 October 2024
Unprompted review
Reply from Boozelele
Dear customer,
Thank you for reaching out to us. We sincerely apologize for the delay in shipping your order and understand the inconvenience this has caused.
To assist you further, could you please send us your order number via email? Once we have the details, we'll be able to look into the status of your shipment and provide you with an update.
Still after 10 days my shirts have not…
Still after 10 days my shirts have not shipped. I paid for expedited shipping as well. This seems to be a common issue.
26 November 2024
Unprompted review
Reply from Boozelele
Dear customer,
Thank you for reaching out to us. We sincerely apologize for the delay in shipping your order and understand your frustration. To assist you further and resolve this matter quickly, could you kindly provide your order number? Once we have it, we will be able to track your shipment and provide an update as soon as possible.
Cheap, poor quality simulated western shirts
I got western shirts with slash pockets and what I thought the pictures showed as cool fabric appliques on the western style yokes. I received both shirts promptly. Unfortunately they are made of very thin poor quality fabric that might be cotton. They aren't soft and there are no yokes, applique or pockets. All of that is just a poorly applied print, I'm guess some kind of fabric ink. I would not buy these again at any price.
7 November 2024
Unprompted review
I would give 0 if I could
I would give 0 if I could. They claim the shirt was delivered, but my address is a PO Box, and you can't deliver to the post office when it's closed. Then they sent me a different tracking number that a day later said it was delivered... but to Washington state...my address was in Wisconsin. They don't take measures to ensure you'll get your product and take no responsibility when you don't receive it.
Edit for your reply:
1. You cant deliver a package to a closed post office, there's no one there to receive it, which is the purpose of having a PO Box. Your tracking number said it was delivered nearly 3 hours after they closed. I talked to my post office and no one received it.
2. When I emailed you about this you gave me a different tracking number that stated it was delivered either the next day or 2 days later to a different state.
If you're using an unreliable shipping company, then you are also unreliable. Buyers beware.
22 October 2024
Unprompted review
Reply from Boozelele
Dear customer,
Thank you for sharing your experience, and we sincerely apologize for any confusion regarding your delivery. According to the tracking information, your parcel was delivered to the correct address in Wisconsin (postcode 53208). It was marked as delivered to the front door based on the shipping details you provided at the time of your order.
We recommend double-checking with household members, neighbors, or your local post office to see if they received the parcel on your behalf. Since the tracking shows delivery, and there is no indication of a failed attempt, we are unfortunately limited in what further actions we can take.
We understand how frustrating it can be when there are issues with delivery, and we want to clarify a few points to help resolve this matter.
Firstly, as we mentioned in our previous communication, the tracking number we provided reflects that your package was delivered by the local courier, not directly to your local post office. This sometimes happens when local couriers handle the final leg of delivery. The second tracking number we shared is also valid, and it is provided by our local distributor. According to the tracking information, your package was delivered to the correct state, and not to a different state as you may have understood.
Additionally, we have provided you with delivery photos that show the parcel at the delivery location. These are part of our effort to ensure transparency and assist you in tracking your order.
We encourage you to double-check with your local post office again, as they may have received the package after hours or have placed it in a secure location. If there’s anything further we can do to assist, please let us know. We’re committed to ensuring you receive your order.
Literally the worst shirt I’ve ever…
Literally the worst shirt I’ve ever received quality wise. It is so thin and feels like plastic. Colours don’t match the website and they won’t reply to my emails.
21 October 2024
Unprompted review
Reply from Boozelele
Dear Valued Customer,
Thank you for sharing your feedback, and we sincerely apologize for any inconvenience. Could you kindly provide your order number? Our customer service team is dedicated to resolving any issues to your complete satisfaction. You can reach us at service@boozelele.com.
We truly appreciate your understanding and patience.
Print looked cheap and HARD time returning!
Print looked cheap and I wanted to return or an exchange it. Customer service was terrible, would not exchange and wanted me to ship back to China!
1 October 2024
Unprompted review
Reply from Boozelele
Dear customer,
We’re truly sorry to hear that the product did not meet your expectations, and we apologize for any frustration you experienced with our customer service. At Boozelele, we take great care to ensure the quality of our products and strive for customer satisfaction.
Please send us photos of the item to our customer service team at service@boozelele.com so we can better understand your concern. We are committed to providing the best possible solution and would be happy to assist you further.
Thank you for giving us the opportunity to make this right.
"Old Fashioned" quality and comfort with Boozelele
Purchased a shirt with Alison Cote's Old Fashioned recipe dancing on it. The shirt is fun and great for parties. The Customer Service Team is very responsive and works hard to make sure you are satisfied.
27 September 2024
Unprompted review
Chinese company through and through
Chinese company through and through. Website is a facade for cheap products. Shirts arrived and had the texture of a light poncho or rain jacket. Print was fuzzy and not clear. Overall, expensive for the product received.
6 September 2024
Unprompted review
Bad experience throughout
Bad experience throughout
After ordering 3 shirts I waited over 3 weeks to receive them.
The material is terrible. I will not wear these shirts because the fabric is scratchy and they just look really cheap. They are not 100% cotton as described on the website.
I asked the company for return instructions and they said I can keep the shirts and they will give me a 30% refund. As mentioned, I don't want the shirts so I told them I want a full refund. They are willing to give me a full refund but I have to send them to them in China. Not sure how much that would cost or what the process would be but I'm not going to jump through those hoops. I will reach out to my credit card company.
In short, I would not recommend buying from Boozele.
26 August 2024
Unprompted review
Reply from Boozelele
Thank you for taking the time to share your feedback. I’m sorry to hear that your experience didn’t meet your expectations.
While many of the shirts we offer are made from 100% cotton, we also carry a range of styles in other materials, including polyester, cotton blends, and cotton linen. The two shirts you purchased are made from 100% polyester, as indicated in the product description on our website. The third shirt is indeed made from 100% cotton, designed for breathability and comfort, which may result in a lighter feel than expected.
We apologize for any confusion this may have caused and appreciate your understanding as we work to resolve your concerns. Our goal is always to ensure our customers are satisfied with their purchases, and we’re here to assist you with any further questions or needs.
Thank you for your patience and understanding.
Kind regards,
Boozelele Customer Support Team
They use stolen art on their shirts.
They stole one of my original artworks and used it on a shirt without my permission. Don't buy from this scammy company!
16 August 2024
Unprompted review
Reply from Boozelele
Dear Melissa,
Thank you for bringing this issue to our attention. We want to assure you that it was never our intention to use any artwork without proper authorization. As soon as we realized there was a concern with the design, we immediately pulled the product off our shelves and contacted you to address this matter directly.
We are currently investigating this issue thoroughly with our manufacturer, who provided the design. Our priority is to ensure that this does not happen again, and we sincerely apologize for any distress this situation may have caused you.
We will keep you updated on the investigation and are committed to resolving this to your satisfaction.
I bought this Western shirt as a gift…
I bought this Western shirt as a gift for my friend and he absolutely loves it! It's definitely a great gift idea!
21 July 2024
The fabric of this shirt is fantastic
The fabric of this shirt is fantastic - soft, breathable, and durable. I love it!
16 July 2024
I bought this shirt for my brother
I bought this shirt for my brother, and he loves it! The fit is perfect and he mentioned how many people asked him where he got it from.
18 July 2024
They do not allow customer reviews on…
They do not allow customer reviews on their website!!! It says only verified customers can leave reviews and I bought two shirts from them and was trying to review the exact shirt that I bought. This is crazy so I came here.
These are shirts do not look like they do in the pictures. And if he send it back, you have to pay for the shipping back to China!! I had to hound them about my order because it took so long to get here and then the shirts didn’t look like they did in the picture and they tried to, get me to ship it back but charge me the shipping. They look solid online, but they’re basically so thin you can see through there ….
17 July 2024
Unprompted review
This shirt is so comfortable
This shirt is so comfortable. The fabric is 100% cotton. It's worth the price.
9 July 2024
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