Boutique Ottoman Jewelry Reviews 

218
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 26 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently find the unique jewelry pieces beautifully crafted, and they truly appreciate the accurate sizing, exquisite materials, and strong overall quality of the purchased items. Many buyers also mention that the natural stones look wonderfully luminous and that the stunning selections consistently exceed their initial expectations. However, some customers also noted frustrating issues with product quality, such as faded patterns, uneven gaps, and visible production defects. A few other people additionally felt that delivered items looked quite different from website pictures and completely lacked proper finishing touches, leaving them disappointed.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting excellent materials, exquisite craftsmanship,... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the excellent craftsmanship and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I bould Zultania gemstone silver ring. The gemstone is beautiful, but the silver ring and the pattern looks old and the black pattern or color is faded. They claimed in the website that it has to pass... See more

Company replied

Rated 5 out of 5 stars

While ordering online can sometimes be risky due to scam companies, Ottoman Jewelry has proven to be an honest and reliable business. Their website is easy to navigate, the ordering process is smoot... See more

Company replied

Rated 5 out of 5 stars

I had the best purchasing experience with Ottoman Boutique! I bought a customized Ruby and Gold tazbih. The owner took personal interest in making and delivering it. She also sent me a gift along. Sim... See more

Company replied

Rated 5 out of 5 stars

Ease of service. Quick shipping. Great product packaging.

Company replied


Company details

  1. Jewellery shop
  2. Costume Jewellery Shop
  3. Jeweller

Written by the company

High-End Traditional Handmade Jewelry from heart of Istanbul. Boutique Ottoman provides classic designs with selected gemstones to worldwide customers.


Contact info

3.8

Great

TrustScore 4 out of 5

218 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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3.8

All reviews

(218)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love my ring!

Such a unique and ornate ring. Great quality and shipped very fast.

13 September 2022
Unprompted review
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Reply from Boutique Ottoman Jewelry

Thank you very much.

Rated 5 out of 5 stars

Second ring

Got a second ring. As good as, if not better than, the first one.

14 September 2022
Unprompted review
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Reply from Boutique Ottoman Jewelry

Thank you very much

Rated 5 out of 5 stars

Beautiful crafted!

Beautiful crafted and genuine stone so much better quality then others. Good communication and pretty fast delivery considering it’s coming from Turkey

1 September 2022
Unprompted review
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Reply from Boutique Ottoman Jewelry

Thank you for your kind review. Have a great day!

Rated 5 out of 5 stars

Majestic Gift

I bought 2 agate rings. One for myself and another for my Father as a birthday gift. He loved it a lot. The design is simple yet elegant. The rings delivery was very fast, from where I lived (Singapore). It took about three days to receive the rings. Coupled with the Certificate also warranty card, it came with a luxurious packging box, not forgetting the golden ribbon to complete the majestic look. To add, free cloth for the ring cleaning was also included.
It was a perfect gift for both my father and myself!

9 September 2022
Unprompted review
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Reply from Boutique Ottoman Jewelry

Thank you for your kind review.

Rated 5 out of 5 stars

The rings so great and the delivery on…

The rings so great and the delivery on time great and beautiful work thanks

9 September 2022
Unprompted review
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Reply from Boutique Ottoman Jewelry

Thank you very much for your kind words. Thank you being customer of Boutique Ottoman Exclusive.

Rated 5 out of 5 stars

Splendor and beauty ..

You have a wonderful collection of rings and jewelry that will impress everyone. Nice to do business with you again, thank you very much.

7 September 2022
Unprompted review
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Reply from Boutique Ottoman Jewelry

Thank you very much for your kind words. Thank you being customer of Boutique Ottoman Exclusive.

Rated 5 out of 5 stars

Magnificient Emerald ring

Magnificient. I fall in love again! Every inch is a masterpiece. Good fit, very true to the picture. Oh my goodness, she is a real beauty! Im proud to 'own a piece of the Magnificient Emerald ring'. The support team is awesome! Handled my queries in the most professional and friendly manner, always! Thank you love!! Im waiting for my 2nd ring to ship out. I love it max! Big hugs!

7 September 2022
Unprompted review
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Reply from Boutique Ottoman Jewelry

Thank You very much for your kind review. Your satisfaction is so important for Boutique Ottoman.

Rated 5 out of 5 stars

Authentic Jewelry

The product reached very timely. The quality is very good. There was a certificate of authentication included which was very satisfying. The queries were answered very promptly. I had a very satisfactory experience with Boutique Ottoman.

31 August 2022
Unprompted review
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Reply from Boutique Ottoman Jewelry

Thank you for your valuable feedback. Your nice words motivates us. As Boutique Ottoman we are happy to have customer like you.

Rated 5 out of 5 stars

They have great collection

They have great collection. Art jewelry with high quality gemstones. Luxury packaging and very fast delivery.

31 August 2022
Unprompted review
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Reply from Boutique Ottoman Jewelry

Thank you for your valuable feedback. Your nice words motivates us. As Boutique Ottoman we are happy to have customer like you.

Rated 5 out of 5 stars

Real Gemstones

I am an astrologer and this company provides real gemstones. I can feel energy of stones. Highly recommend!

30 August 2022
Unprompted review
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Reply from Boutique Ottoman Jewelry

Thank you for your valuable feedback. Your nice words motivates us. As Boutique Ottoman we are happy to have customer like you.

Rated 5 out of 5 stars

Great unique products

Great unique products. High quality crafts. Recomended!

29 August 2022
Unprompted review
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Reply from Boutique Ottoman Jewelry

Thank you for your valuable feedback. Your nice words motivates us. As Boutique Ottoman we are happy to have customer like you.

Rated 5 out of 5 stars

Best Quality Gems at Market

I don’t understand how people gives bad feedback to Boutique Ottoman. I tried lots of company over internet for gemstone jewelry but most of them are fake. At the end Thanks God I found Boutique Ottoman and now i am regular customer of them. Boutique Ottoman crafts are unique and special. Also they are real silver and real handmade. You can feel quality once on your hands. Also stones are AAA+ grade. I think bad feedbacks from competitor’s because competitors has no chance when Boutique Ottoman on market.

29 August 2022
Unprompted review
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Reply from Boutique Ottoman Jewelry

Thank you for your valuable feedback. Your nice words motivates us. As Boutique Ottoman we are happy to have customer like you.

Rated 2 out of 5 stars

Warning: Not like the picture

I purchased, but it doesn't look anything like the picture. The metal work is beautiful, but the Jade is smaller, faceted, high polished and looks more like beads than stone. Very disappointed.

15 May 2022
Unprompted review
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Reply from Boutique Ottoman Jewelry

Hello, thank you for your valuable feedback. You can get refund in 30 days for any unwanted products. Thank you for shopping with us.

Rated 1 out of 5 stars

Lack of transparency.

Try adding a negative comment on a product and you will see that they will never approve it. My previous one was deleted. I have add one more 1star rating comment as I speak on this item "Raw Collection Hand Engraver Turquoise Ring" . If you don't see it then that proves my point.

I had also asked them why don't you allow customers to upload actual product images but they paid no heed. The ring is decent but the stones being used are below par. And don't rely on the return policy too much. The return shipping fees will make it useless.

Yes I was logged in when I commented. And if you don't allow non logged in users to leave a comment then why do you even allow them to comment in the first place ?

In my case the issue was with the stone. So why should the customer be paying for the return shipping for the manufacturers fault ?

You asked me to provide a report from some approved institute called "GIA" just to prove the stone is substandard. Do you really think individual customers have time and knowledge on how to get that ?

2 April 2022
Unprompted review
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Reply from Boutique Ottoman Jewelry

Hello, thank you for your valuable feedback. You can get refund in 30 days for any unwanted products. You have 2 years warranty for any faulty items. Thank you for shopping with us.

Rated 5 out of 5 stars

Spectacular design

I bought the modern men's square ring with Agate or Aqaaq (a gem with many noted qualities beyond just beauty) - it has a kind of Arabic motif on the sides and I can't stop looking at it, and it's been a few days that I have been wearing it. Really gorgeous, and it's weight and design translate into staying more put on one's finger...the silver is starting to take on this wonderful patina sheen. The second ring had a larger agate stone that did come out, but I understand that some rings don't allow for the agate to be secured by metal and this is done by using glue, a practice that is required for certain pieces of jewellery. They will repair it, but a little bit of glue does it...yes, the agate is real and not plastic... I've ordered another men's modern ring and a Star of Solomon pendant and a "simple" or modern ring for my wife. ....Update: I have been wearing the three rings for a few months and the silver gets more and more beautiful with age and develops an aged patina look - gorgeous.... and all the stones stay very sturdily in place...super happy.

21 January 2022
Unprompted review
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Reply from Boutique Ottoman Jewelry

Dear Valued Customer;
Thank you very much for your nice review. Your nice comments motivate us to serve you better.

Rated 1 out of 5 stars

Disappointed. Fake stone. The biggest con

I ordered a agate stone ring on 15/01/2022, paying USD96, the item delivered within the set time and came in a wonderfully packed little box, only to see inside of it the ring came in two pieces. Stone came off its frame. Heart sunk at the sight of it but it gave me an opportunity to see the stone up close. It was not agate stone, not even any kind of stone. It was a hard plastic material, nicely cut to fit into the ring face frame. Realised I have been conned by this botique ottoman guys. I should have known better from the reviews on their web page, the hint I failed to notice, they got only 5star positive reviews posted there. There left not a single 4 star or 3 or 2, not even a review commenting a single discrepancy of any kind! All are 5 starts with praises of their supreme quality and genuineness. I guess being a con they wrote it all up by themselves and pulled it right. Mistake is mine not theirs. I should have been more careful. I am not angry but relieved that I didn't go for what I was originally planning on: buying one ring from each stones! Lesson learned and I am grateful to botique ottoman for being the cause. And do me a favor, don't come and reply with your "product return policy of 30 days and customer rep contacting you" and all. Save it for yourself.

20 January 2022
Unprompted review
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Reply from Boutique Ottoman Jewelry

Hello, thank you for your valuable feedback. You can get refund in 30 days for any unwanted products. You have 2 years warranty for any faulty items. Thank you for shopping with us.

Rated 5 out of 5 stars

Great purchase.

Having read the highly negative reviews here after making my purchase I was a little apprehensive.

However I have no hesitation in helping redress the balance.
Firstly the order arrived a week earlier than the estimated date, despite it being a holiday period.
The ring itself is beautifully crafted and the stone very securely set. I doubt I would have been able to find it anywhere else at such a reasonable price and this applies to the rest of Boutique Ottoman's catalogue.
There will always be instances where people are disappointed with online purchases for whatever reason. However, I suspect there are many more satisfied customers of Boutique Ottoman than dissatisfied who won't have taken the time to provide a review.

30 December 2021
Unprompted review
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Reply from Boutique Ottoman Jewelry

Dear Valued Customer;
Thank you very much for your nice review. Your nice comments motivate us to serve you better.

Rated 1 out of 5 stars

All Fake, Cheap!! Just Luxury Package and Website

Ordered 5 Tasbih worth of $520 AUD. Never felt so dumb of myself because of ordering online. Anyone want to learn how to scam. See how they make their website to feel the customers all items are genuine. The great lesson i learned ordering from you guys, BE SKEPTIC AND NEVER TRUST WHAT IS WRITTEN ON A WEBSITE.

SHAME ON YOU GUYS....You are a shame for ONLINE COMMERECE

14 December 2021
Unprompted review
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Reply from Boutique Ottoman Jewelry

Dear Customer;
Any unwanted products can be returned back for refund without any reason.

Rated 5 out of 5 stars

Good Quality

This ring is high quality.

21 July 2021
Unprompted review
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Reply from Boutique Ottoman Jewelry

Dear Valued Customer; Thank you very much for your nice review. Your nice comments motivate us to serve you better.

Rated 1 out of 5 stars

Avoid avoid avoid

I purchased a ring that was supposed to be delivered in 3 days but it's been a month now and I still didn't receive it and didn't receive a refund either!! They changed the tracking status to delivered and sent me a peace of paper with a signature that is not mine claiming that they have delivered!!!! Customer service did nothing to help, they don't even bother to investigate with their stupid delivery partner. Bunch of scammers stealing ppls money.

14 July 2021
Unprompted review
Boutique Ottoman Jewelry logo

Reply from Boutique Ottoman Jewelry

May I have your order number?

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