Ordered a product with next day working delivery (extra £10 cost). Nothing delivered over the next 2 working days and no update since original order confirmation. I have contacted via email and... See more
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Stumbled upon this company whilst trying to find a UK based supplier of my first choice phone. Usually, I buy from well known names but they could not provide. Researched the reviews, which were very... See more
Item as described, new and in the original packaging. Delivery wasn't next day as I ordered after Christmas cutoff time, but I was very professionally and kindly sent an email saying because it had p... See more
Phone arrived with in 48h order on a weekend with a one hour time slot sent to me 5 hours before delivery so plenty of time to make sure I was home. Phone was packed well for courier when opened as de... See more
Company details
Written by the company
At BoxedTech our team are comfortable being behind the scenes and letting our website do the talking. But sometimes people want to know more. We are mad about Tech – our daily mission is to search the world for awesome products at unbelievable prices using our trusted network of suppliers. Our service team’s job is pretty simple – they make sure the only thing you need to think about is enjoying your new purchase.
Contact info
Britannia House, Pier Road, TW14 0TW, Feltham, United Kingdom
- 0800 195 2641
- help@boxedtech.co.uk
- www.boxedtech.com
3.1
Average
1k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy with the Samsung phone but .....
Happy with the Samsung phone and time to delivery but was disappointed the advert did not say it was a European import that had been opened and the plug changed before onward transportation. Otherwise very happy.
22 November 2020
Reply from BoxedTech.com
Hello David, some of our Dual SIM models are sourced from the EU as Dual SIM is generally not made in UK models - our supplier is authorised by Samsung to add the UK charger to the box -a sticker is applied on the box when this is done. On Samsung UK website they reference our supplier and have authorised this plug swap. All our phones are 100% brand new with Samsung UK 2 Year Warranty - saying that, we will always offer refund if you are not happy. Please accept our apologies for this.
5 Star plus
Phone arrived very quickly; all good.
So far it is a delight to use, it is brilliant.
My last phone was good but the charge 'socket' point failed.
If this lasts as well it will be great; but so far it is far better than expected.
Certainly the sale and delivery were spot on.
21 November 2020
Excellent company...kept me informed by…
Excellent company...kept me informed by email regularly, phone arrived quickly with no problems, great value for money with the best prices, very happy with my purchase and would definitely use Boxed Tech again.
21 November 2020
Great service and would use again
21 November 2020
Missing item
Phoned Boxtech Re.. missing item. They promised to look into the matter and contact me right away, have heard nothing since. I have now gone elsewhere and bought a leather case for the phone.
Extremely disappointed.
21 November 2020
Reply from BoxedTech.com
Hello, sorry, we know you contacted us enquiring about a P30 case. We were checking if the case is included in the box with the P30, and it isn't, but we didn't email you to tell you this. Please accept our sincere apologies.
Quick prompt service
Quick prompt service, quick delivery and lovely product ! Thanks again !
21 November 2020
Exactly what it said on the tin
21 November 2020
Excellent service
Excellent service. Quickly answered a couple questions I raised before the purchase and also responded quickly to a query after I received the phone. After placing the order, delivery was very quick. I was impressed with this company.
18 November 2020
Great service
Ordered Friday, was supposed to arrive Monday but came Saturday instead! Item just as described - seems new (I was worried it'd be refurbished). Very happy 😊
18 November 2020
I received my Samsung A90 phone the day…
I received my Samsung A90 phone the day they said within 48 hours of ordering. It came with everything in the right box, all supporting documents (warranty) and parts etc. Working great! i did get a weird prerecorded call we all get from time to time but was in Chinese! first times that's ever happened to me and could just be a coincidence! Other than that great phone and great service.
18 November 2020
Very good service
Very good service. Phone arrived quickly, and exactly as advertised.
16 November 2020
This part was delivered exactly as…
This part was delivered exactly as stated all was correct as sold thanks
15 November 2020
Great service and pricing from…
Great service and pricing from BoxedTech was skeptical at first but will definitely use them again for future products
15 November 2020
I really can't fault the service
I really can't fault the service. Delivered the next day. Brand new device as expected. Would use them again. Thanks!
15 November 2020
excellent quick transaction quality…
excellent quick transaction quality product at a great price
15 November 2020
Good customer service
Sadly unable to sort out the issue with the phone but good customer service, very prompt and efficient.
15 November 2020
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