BPerfect Cosmetics Reviews 3,356

Had a small issue with my order and sent an email, Ann replied and was very helpful and had the issue resolved straight away. Really good customer service.

Had a problem with royal mail contacted customer service. Ann went above and beyond to help me thanks again.

I got mistakenly got the wrong product and emailed the customer care and they replied promptly to myself. Deborah was very friendly and provided great assistance.

After I ordered wrong shade I contacted Customer care. Deborah changed my order very quickly before it was despatched. Brilliant 🤩

Absolutely love B perfect especially the Mrs glam collab. I was adding little bits to my original makeup since it came out now over 5 years I’m fully into b perfect and Mrs glam I love it. Wouldn’t change my makeup brand not a clue what I used before this💋

I had an issue with a missing lid. Deborah was so helpful and efficient. Problem solved in minutes. Highly recommend chroma cover foundation too.

I bought a bundle and the wrong thing came and I talked to Deborah and she was really good!!! Got my problem sorted all thanks to her.

I must say I find the bperfect team outstanding i order alot from them one particular order I was missing an item and got on to customer care and got onto a lovely lady who fixed the problem immediately great customer service

Deborah from customer care responded to my issue and resolved everything immediately. Very happy with the speed with which she carried out the amendments. Many thanks

Excellent customer service, purchased the wrong colour and emailed in a panic to get it changed and a lovely woman Ann assured me she had updated this before they had dispatched it.

I emailed BPerfect due to an error on my part.. basically I didnt add an item to my order that was free if I bought a full size foundation.
I receive an email first thing this morning from Deborah to say that the item was added to my order by her and will be shipped with it.
Amazing service. Fast. Polite and just a great service. As well as their products being top quality.
Thankyou.

Great Customer Service & prompt service with Deborah.
Emailed with issue with taning product.
Problem solved without delay.

Thanks Deborah 😊

Great customer service by Deborah i ordered make up this morning, later i noticed if you ordered my product you would get a free make up brush. On the off chance i emailed team asking would it be possible to get a free brush. Within 10 minutes Deborah emailed to say no problem. Delighted. Many thanks

I have placed an order which has arrived with an error when it has been packaged.. (it happens).. however customer service was so speedy and efficient, its being resolved with no issues. Thanks Deborah. Looking forward to trying the product!

Bought mrs glam duo eyebrow pencil and it didn’t look to work but with the help of Deborah it was resolved almost instantly! Great customer service cannot fault them or the products 😊

Deborah was very helpful with correcting an order and colour matching me to send the correct colour(my error in original ordering)
The mascara is THE BEST ive used in a long time so will b using again without a doubt!!

Great customer service got back to be super fast and helped me with my problems

Cannnot recommend the company and there customer support department, Ann was so pleasant and helpful in relation to an issue with my online order! Makeup is all fabulous, very quick delivery and fantastic customer care support

I had recieved my order and one of the products was damaged, one email and Robyn had resolved the issue! Super quick response and a lovely person to deal with!🙂 5/5⭐️xx

I want to address this as it’s not the first time this has happened. I genuinely love the Bperfect brand, the collaborators involved, and the owner himself — it’s a brand I truly support.

Unfortunately, my experiences in the Blanchardstown store have not reflected this standard. On multiple visits, the atmosphere felt unwelcoming, with staff appearing disengaged and lacking approachability. Certain interactions and non-verbal behaviour made the experience uncomfortable, which is disappointing compared to the professionalism the brand represents elsewhere.

I hope this feedback is taken constructively, as this appears to be an in-store customer service issue rather than a reflection of the brand as a whole