Bpost Reviews 276,059

You always deliver my Parcel without mistake.

Say package is out for delivery. I sit at home and wait. See the postcar. It leaves again. Has not try to deliver anything. Next day i have to pick it up 4 km away. Happens over and over again.

My package was received to Bpost on 27MAR26, delivered to my address on 12MAY26 so i wait 47 days for delivery, this is not normal evem if they were on strike. They took customers for hostages instead their employer... And what is now even worse, the aricles in package were not the right size and now the sender (company where the items were ordered) wont return money we paid or change the products because the ordered items were sent more than two months ago... So on top of all we lost approximatelly 80€-thanks again Bpost!!!

It’s always a pleasure to receive my packages from bpost! Always in time, always nice and easy. Bpost never disappoints!

Least reliable partner ever. Since strike 5 weeks later still waiting

Delivered was made as advertised and on time.

Job well done

Bpost gave accurate and useful updates on the progress of the delivery.

People aren't doing their job, always never called,not to be thusted

I sent 4 letters via international mail over a month ago, and they still haven't arrived at their destination.

Very good service. Ordered Sunday late morning and got delivery mid morning on Monday.

The package was not left at the location I explicitly indicated for delivery. The reason provided was that the location was “far from the door,” which is incorrect. The indicated spot is the mailbox room immediately inside the main entrance of the building. It is safe, accessible, and part of the building entrance area.

This raises two possibilities: either the driver could not correctly identify the building entrance, which is concerning for a delivery company, or there was a clear misjudgment regarding the delivery instructions.

The instructions were simple and clearly stated. Instead of receiving the package at home as requested, I had to travel to a bpost pickup location to collect a heavy parcel, which caused significant inconvenience.

The delivery took three weeks from Rue Neuve to my house. You knew you had the strikes issue, and yet you took on the obligation to deliver new orders. Your delay caused me to buy the same item again from the same shop to be in time for my son's birthday. Your app locked the delivery date to 29 April, and the item was delivered on 11 May...

My package, along with several subscriptions and mail, was delayed by more than a month because of your strike. That's unacceptable. No public service should have the right to hold a whole country and all of its mail hostage to a salary negotiation.

Despite placing the correct address for a U.K. to Brussels small parcel with the correct address to the recipient, Belgium Post are returning it stating incorrect address even though the recipient confirmed the address was correct.

Customer chat wee clearly not interested in trying to resolve the issue.

It is totally unacceptable that this postal service is incapable of delivering a parcel to the address actually written on it!

late delivery because of internal issues. That is unacceptable.
Additionally the package was left outdoors where it is clear it should have been left in the garage.

More than TWO months to deliver a parcel from France to Belgium. You can not trust Bpost as long as the trade unions blackmail them.

Awful service in Rebecq. After some weeks of strike, the office was reopened but is closed again and again unexpectedly and announced to be fully opened the day after while a new national strike is planned since a while. Even the internal delivery of the company wasn’t informed and found a closed door. Result : two unsuccessful try to get my percel because wrongly informed and colleagues frustrated. Bpost should be put out of business by better competitors for several services.