Bpost Reviews 277,112

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Our postman Wout, is very friendly and handles parcels carefully. Never complains about riding his bike in the rain. Sometimes the post is behind a couple of days, but they always deliver.

Rated 1 out of 5 stars

Unreliable postal service. They recommend using the parcel locker as the default delivery location, but then they deliver parcels wherever they want. I have to pick up my parcel at a pickup point 6 km... See more

Rated 5 out of 5 stars

Yes the service was excellent from the app to the delivery all informed was on point,. My door bell was bad but the gentleman knocked on my door and my parcel was given to me, I was really happy and g... See more

Rated 5 out of 5 stars

Convenient and reliable service. You are not stuck to wait for the the delivery at one place and can pick up the parcel whenever it is convenient for you. Many delivery points in the city.

Company details

  1. Business Services

Information provided by various external sources

Wij willen het toonaangevende postbedrijf zijn, waarin klanten hun vertrouwen stellen.// Nous voulons être l'opérateur postal par excellence, auquel les clients accordent leur confiance.


Contact info

4.1

Great

TrustScore 4 out of 5

277k reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

They get the job done

They get the job done, they send enough reminders and their pick-up locations are well integrated on the app and maps. My only complaint is pick-up locations changing due to availability, where they can take your parcel from a 24/7 locker to a pick-up office with very inconvenient opening hours.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Because bpost is a liable conduit of…

Because bpost is a liable conduit of transport . It does what it says . Sometimes if transport comes from other countries, the last fase of delivery isn’t always clear. But since bpost already notified there the ones who take over once in my country, it feels like a relief .

20 May 2026
Unprompted review
Rated 2 out of 5 stars

Terrible delivery

Terrible delivery. The delivery guy did not come to the front door where I was waiting for him as I was tracking the parcel. While being pregnant I had to run behind him while he put the letter in my letter box saying we are not at home when he did not at all attempt to deliver the parcel. Extremely unprofessional

21 May 2026
Unprompted review
Rated 1 out of 5 stars

Worst possible transporter

Worst possible transporter, tracking parcels gives always the same standardised sentence.
No dialog possible, no customer service, chatbot uses pre-programmed answers.
Totally useless.

19 May 2026
Unprompted review

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