I ordered two pairs of Sketcher shoes, one for my self and one for my husband under a 2 for 100 deal. The pair I chose fitted perfectly but the size my husband chose was one size too small even though... See more
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Company details
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Australia's Leading Footwear Online Retailer. Biggest brands, Big Savings, Authentic Products, Great Prices, Secure and Safe Online Shopping.
Contact info
Edgecombe Ct, Moorabbin VIC, 3189, Melbourne, Australia
- 1300735786
- info@brandhousedirect.com.au
- www.brandhousedirect.com.au
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Dissapointed
Several purchases from this company with no problem at all , until i did a return , dont answer phones no reply on emails ,telling me they sent a store credit when they did not , finally got a refund after a month of hassle 🙄
Such an amazing range of styles and…
Such an amazing range of styles and brands. Great quality European made shoes &sandals. The site offers comprehensive photos & descriptions. Great to be able to browse at leisure.
Very easy ordering process. Prompt despatch & tracking to delivery.
Great service
Great service, quick delivery, could be a little cheaper, the products are quite expensive but having said that they are of good quality and feel good on the foot.
I ordered the wrong size and returned…
I ordered the wrong size and returned the shoes. Was a simple process and had the exchange pair back in no time at all.
So Soft and Flexible
These would have to be one of the most comfortable soft sandals with medium support for a large foot. Loved them so much have bought 2 pairs, black and navy.
Wonderful service.
The shoes arrived in a 2 week time frame. Exactly as ordered and great fit. I knew the brand's fit and so it is easier to order the right shoe. Would deal with them again without hesitation. Great to deal with an Australian company!
Great selection of shoes with amazing…
Great selection of shoes with amazing discounts. I got my HiTechs 50% off
I bought Mironelli Louise Women's …
I bought Mironelli Louise Women's Comfortable Brazilian Leather Shoes in Black for work. They're not comfortable as advertised, the sole are very thin. Tried to add thick insole to be able to use it but shoes not deep enough so it feels awkward because it feels like only half of your feet is inside the shoes with added insole.
I read reviews from other customers from this company before purchasing, all seems good reviews so I gave it a go and now starting to think most of the reviews are fake.
I wrote one yesterday for their website, ask to verify email etc but find that my review is not posted on their site .
I hope this one gels posted as I want customers to be informed before purchasing from this company.
Only worn twice and back to wearing my
old shoes. Didn't bother to return as I know that it would cost me extra.
I needed a certain type orthotic shoe
I needed a certain type orthotic shoe, what received from Brand House direct fitted my requirements to a tee!
Brand Direct provide an excellent service
I find Brand Direct very prompt with deliveries, prices reasonable and shoes I have brought over the years to be of excellent quality.
it was easy to order and tracking was…
it was easy to order and tracking was great too.
The $20 discount made the difference.
The $20 discount made the difference.
Expensive Return
Shoes arrived, very narrow, too small. $15 postage to return them to get a refund!!!
Exactly as I ordered fast postage easy…
Exactly as I ordered fast postage easy to deal with thanks
Very fast efficient service and delivery
The shoes I bought had a fault with…
The shoes I bought had a fault with them and the team at Brand House were very prompt with replacing them with a new pair. I would recommend this company for your shoe purchases.
good people to deal with...
Great store
The range, the big brands, the diverse price points and the overall ease of the shopping experience.
Good honest advertising
Well thought out product description and sizing , simple returns proceedure and very well explained, very happy with the product I purchased.
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